# ServeDeck — Smart Facility Operations Sys.

> Cloud-based facility operations and management solution for commercial properties. (iPhone/iPad app by SERVEDECK INNOVATION SDN. BHD..)

- Source: https://appshunter.io/ios/app/servedeck/id1387798423 (this page in markdown: same URL + `.md`)
- Developer: [SERVEDECK INNOVATION SDN. BHD.](https://appshunter.io/developer/1855428647)
- Category: Business, Productivity
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 7 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 60 MB
- Languages: English
- Released: 2018-06-20
- Data updated: 2026-08-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/servedeck/id1387798423/reviews.md

## What is ServeDeck?

ServeDeck, a cloud-based facility operation and management solution for commercial properties, hotels, malls, apartments and service providers.

It's a versatile web and mobile platform built to effectively support operation team to report and rectify the issues as soon as they arise, ensuring everything is always in-service, at all times.

Why ServeDeck:
- Maximised operational efficiency
- Improved team engagement and accountability
- Better visibility of overall team activities and performance
- Better decision making based on data analytics

Features Highlight:
- Report an issue instantly by snapping a picture or scanning a QR code
- Instant notification and automatic escalation
- Manage unscheduled (Corrective and General) and scheduled (Preventive, Inspection, Audit, Utility Meter Reading) maintenance
- Create work requests and feedback
- Manpower planning and staff attendance based on location
- Asset and inventory management
- Get notified of new announcements
- Optimised team collaboration via comment section
- Real-time dashboards and comprehensive reports
- Live chat with ServeDeck Support team

## Key features

- Instant issue reporting with photos/QR codes
- Automated notifications and escalations
- Scheduled and unscheduled maintenance management
- Work request and feedback creation
- Manpower planning and attendance tracking
- Asset and inventory management
- Real-time dashboards and reports

## Recent user reviews (7 of 7)

All indexed reviews: https://appshunter.io/ios/app/servedeck/id1387798423/reviews.md

### 1/5 — So unprofessional

*2025-08-26, version 2.21.0*

How can a company blame a colleague in public. Which is mean the management is not functioning.

### 1/5 — Update

*2024-04-18, version 2.16.1*

Setiap kali bukak je mesti kena update. Kenapa yeeeeee

### 5/5 — easy to use

*2022-10-07, version 2.8.0*

good apps to manage your facility

### 5/5 — Good apps

*2022-07-12, version 2.8.0*

This apps is good and easy to use. We can manage our building and it makes maintenance for the building even smoother.

### 5/5 — Helps standardize the tasks record

*2022-05-30, version 2.7.0*

With structured forms, tasks shared by teams can be recorded and review easier.

### 5/5 — Good apps

*2022-05-30, version 2.7.0*

Good apps for facilities management. User friendly apps

### 5/5 — Easy and user friendly

*2018-11-05, version 1.4.3*

This app is easy to use without complicated navigation. The UI is user friendly enough to make me immediately understand the functions that this app offers for operation management. Overall a good app and I look forward to the next enhancement of this app!

## Frequently asked questions about ServeDeck

### What types of properties can use ServeDeck?

ServeDeck is designed for commercial properties, hotels, malls, and apartment complexes. It supports various service providers managing these types of facilities.

### How does ServeDeck help improve operational efficiency?

ServeDeck maximizes operational efficiency by enabling instant issue reporting, automatic escalations, and streamlined maintenance management. It provides better visibility into team activities and performance.

### Can ServeDeck manage both planned and unplanned maintenance?

Yes, ServeDeck can manage both unscheduled maintenance (corrective and general) and scheduled maintenance such as preventive tasks, inspections, audits, and utility meter readings.

### Does ServeDeck offer features for asset and inventory management?

Yes, ServeDeck includes features for asset and inventory management, allowing users to keep track of resources within the facility.

### How does ServeDeck facilitate team collaboration?

ServeDeck optimizes team collaboration through a comment section for discussions and live chat with the ServeDeck Support team. It also provides instant notifications and automatic escalations for issues.

### What kind of data analytics does ServeDeck provide?

ServeDeck offers real-time dashboards and comprehensive reports, enabling better decision-making based on data analytics of team activities and performance.

### Is ServeDeck available on multiple devices?

ServeDeck is available on iPhone, iPad, and iPod. It is a versatile web and mobile platform.

### How often is ServeDeck updated?

The latest version of ServeDeck is 2.23.0, which was last updated on December 22, 2025. This indicates a consistent update schedule.

## Version history (last 5 releases)

### 2.25.1 — 2026-08-04

What's New
This update focuses on making the app more stable and reliable for your daily use.
 
Improved overall app performance and stability
Smoother experience when creating and managing records
General bug fixes and small improvements

### 2.25.0 — 2026-06-30

What's New
Refreshed Home Screen
- Improved homepage layout with a cleaner and more intuitive interface for better accessibility and navigation.

Improvements
- General enhancements to ensure the mobile application remains fully compatible with the latest ServeDeck web updates.
- Improved consistency between web and mobile user experience.
- Minor UI and performance improvements.
- General bug fixes and stability enhancements.

Notes
This release primarily focuses on maintaining compatibility with recent web platform enhancements while delivering a refreshed homepage experience and improving overall application stability.

### 2.24.0 — 2026-03-30

This update focuses on making the app more stable and reliable for your daily use.
 
- Improved overall app performance and stability
- Smoother experience when creating and managing records
- General bug fixes and small improvements

### 2.23.0 — 2025-12-22

Say hello to 2.23!
 
-Facility booking is now available in Tenant Portal. Tenant users can reserve facilities such as meeting rooms and more, all from the convenience of their mobile device.

### 2.22.0 — 2025-09-29

What got fixed in 2.22:
 
-Mandatory fields in digital forms now correctly marked to ensure smooth submission
-Fixed filter on WO screen to show accurate search result

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## More apps by SERVEDECK INNOVATION SDN. BHD.

- [ESTA Suite](https://appshunter.io/ios/app/esta-suite/id6755670330)

All apps by SERVEDECK INNOVATION SDN. BHD.: https://appshunter.io/developer/1855428647

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*
