# Service Autopilot

> Cloud-based field service management software for business operations and growth. (iPhone/iPad app by Service Autopilot.)

- Source: https://appshunter.io/ios/app/service-autopilot/id789828673 (this page in markdown: same URL + `.md`)
- Developer: [Service Autopilot](https://appshunter.io/developer/789828676)
- Category: Business, Productivity
- Price: Free
- Rating: 2.40/5 from 90 App Store ratings · 53 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.0 · 51 MB
- Languages: American English
- Released: 2014-03-10
- Data updated: 2026-09-01
- Monetization: freemium
- User reviews in markdown: https://appshunter.io/ios/app/service-autopilot/id789828673/reviews.md

## What is Service Autopilot?

Service Autopilot’s new and improved field service app will put you in control of your time, scheduling, expenses, employees, marketing, profits and sanity.

Over 15,000 users rely on Service Autopilot as their cloud based full business system to run and organize the daily operations of their business.

Service Autopilot will help you:
1) Grow your business
2) Organize your business
3) Maximize the profits of your business

Mobile Features (partial list):
• Scheduling & Invoicing – work your schedule, book one-time & waiting list jobs, invoice and receive payments.
• Client Management – view past & upcoming jobs, installed equipment, to dos, calls, attachments, and more.
• Leads & Estimates – create leads and quickly generate estimates for prospects or clients.
• GPS Tracking – know where you team is and for how long.
• Time Tracking – maximize productivity, automate timesheets, minimize drive and non-billable time.
• Signature Capture – capture signatures for work orders and invoices that require approval.
• Text Message and Email – send appointment reminders and job updates to your clients.
• Credit Card Processing – get paid at the job site and accelerate cash flow.
• Image Capture – take and send job site before and after pictures.

Additional System Features Include:
CRM
Full two-way QuickBooks sync
Advanced Scheduling 
Routing & Mapping
Job Costing & Reporting
To Do and Call Management
Estimating
Integrated Websites
Invoicing & Billing
Credit Card Processing 
Time Tracking & Time Cards
See our website for a full list

Continued use of GPS running in the background can dramatically decrease battery life.

## Key features

- Scheduling and Invoicing
- Client Management
- Lead and Estimate Generation
- GPS and Time Tracking
- Signature Capture
- Client Communication (Text/Email)
- Credit Card Processing

## Recent user reviews (10 of 53)

All indexed reviews: https://appshunter.io/ios/app/service-autopilot/id789828673/reviews.md

### 1/5 — Worst business software ever

*2026-07-23, version 1.26.0417*

Twelve years ago when I started using this software for two different companies, it was great. The people who did the development also did the customer service calls. Now it’s just a regurgitation crew who usually doesn’t figure out the solution before you do. And they like to say at their conferences how this software frees you up to run your business, but if you go out of the country, their security team locks you out of your own account until you come back. You call the aforementioned “support” and they tell you that you need to purchase a third party VPN to use their software. Can’t even look up a customer’s phone number. Completely locked out. There are lots of other issues, but basically it was sold out to a British investment firm, and you’re locked into their payment processor with no other choices. Better software would be Stop Suite, which we are moving to.

### 1/5 — Strongly dislike this app

*2026-05-13, version 1.26.0417*

I’ve been using service autopilot for nearly 4 years and it has become worse every year. It is slow, sluggish, and often times doesn’t work after extended use. I have used it on both iPhone and android. I had an issue in 2025 where the app would frequently go into the “white screen of death” I call it. I would open the app while it is already open and it would just go white which then forced me to force close it and relaunch it. I’m pretty I spent at least 2-3 hrs of my total work time last year relaunching the app bc of this issue. I was told by the people who maintain the program that my iPhone needed to stay up to date on the latest iOS to mitigate this issue. To some extent they were right but it didn’t completely solve it. Kinda feels like I was a fed a line of bull so that they could avoid admitting their app is poorly optimized. I bought an android in late 2025 and the droid version of this app is even worse. It would pop up with error messages that require u to click ok to get past them and it wasn’t just one. It was a couple dozen and I had to click through each one. This would happen with nearly every picture I had taken until the app would crash. Then I’d spend more time reloading my board which also takes eons to load in and of itself. It was infuriating. The biggest issue this app has is that it gets slower the longer u use it. I think the app collects superfluous data over time and the phone loads that data over and over each time u launch the app and eventually it gets so bogged down with data that u as the user aren’t actively using that it just won’t load anything. I have to reinstall this app twice a year at a minimum to get it to function. I can’t prove that is what it is doing but that is my best guess. I am now on iPhone 17 pro and I haven’t had too many issues with this app thus far but it’s a brand new phone, I wouldn’t expect too many issues on newer hardware, older hardware, good luck. I still see the occasional error message pop up but it’s only one pop up thankfully. Would I ever recommend this app to anyone? Absolutely not, it’s terrible. If I didn’t have to use it for work, I would delete it in a heartbeat.

### 1/5 — If I could rate less than one star I would

*2026-05-05, version 1.26.0417*

I’ve been using this app for maybe 2 years now as an employee and it has had consistent issues the entire time. It doesn’t upload jobs and clock in/clock out times to the office.  Crashes constantly. Doesn’t load half the time, and just boots you out of the app completely sometimes. After the most recent update I have to log in manually every time and go through the entire startup tutorial every time. Then it’ll just boot you from the app completely while you’re actively at a job and make you re-log in. Absolute nightmare using this. Find another app.

### 1/5 — DO NOT USE

*2026-04-07, version 1.26.0319*

I want to chuck my phone every time I use this app. It’s exhausting. Very slow app, extremely buggy. No updates or features on basic things. has the integration of a 10 year-old app. In my opinion, worthless.

### 1/5 — Forced to use it

*2026-03-28, version 1.26.0319*

This app is slightly better than a telephone book. Slow as garbage. Constant resets. Bugs everywhere. The idea is awesome and the shell of what its for, but operationally, it can’t function outside of a photo storage for clients. I used to not have issues, now its mainly issues and hardly working. Today no jobs I completed would show as complete. They just stayed there as undone.

### 1/5 — Pathetic excuse for an app

*2026-03-11, version 1.25.0404*

This app is purely so they can say they have an app. It does not perform a single function and is entirely useless. I could build a better one with chat gpt. Disgusting and disappointing.

### 1/5 — Landscaping,pool and turf services beware

*2026-03-09, version 1.25.0404*

I could write a book about why you should avoid this app and service. The app on the phone or computer is not user friendly at all. Any issue you have will be met with incompetence from both their phone and chat team. The only saving grace are the area representatives for the company really do try their best but they are surrounded by the same incompetence. The only reason I still have the service is cause I don’t want to ask hundreds of people for their cc information.

### 1/5 — Top 5 worst app i’ve ever used

*2025-09-17, version 1.25.0404*

Constant freezes, crashing, white screen that causes me to reset the app. And god forbid you have anything other than 1 gig internet ethernet directly to your phone or else you’ll be waiting 3+ minutes for your jobs to load. Completely user unfriendly, horrible UI, doesn’t have half the features you would expect a business service app to contain. If you can go with any other service, I would absolutely recommend you do NOT use Service Autopilot.

### 3/5 — App works for the most part

*2025-07-02, version 1.25.0404*

I frequently have to delete and redownload the app for it to work properly. Sometimes has errors and only way to fix it is to delete and redownload the app.

### 1/5 — False information

*2025-06-30, version 1.25.0404*

This company presented there app a lot better then it actually seemed they convinced us to mover over from the other app we were using BIG MISTAKE. Very big mistake. App freezes non stops but my other apps will work fine so it’s not my connection. Very under developed and outdated. Everything in this app is a mess if your think about switching over. I’ll save you don’t do it. It makes things 10 times worse for your office people and it annoys the back end of things.

## Frequently asked questions about Service Autopilot

### What does Service Autopilot do?

Service Autopilot is a cloud-based business system designed for field service companies. It helps users manage daily operations, including scheduling, client management, invoicing, marketing, and finances, aiming to grow and organize their business.

### What are the key mobile features?

Key mobile features include scheduling and invoicing with payment processing, comprehensive client management, lead and estimate creation, GPS and time tracking for employees, signature capture, and the ability to send text messages and emails to clients.

### How does the app help with finances?

The app facilitates credit card processing directly at the job site to accelerate cash flow. It also supports invoicing and billing, and offers full two-way QuickBooks sync for seamless financial management.

### Is the app compatible with all devices?

The description does not specify exact compatibility. However, it is described as a 'field service app,' implying it is designed for mobile devices, likely supporting both iOS and Android platforms.

### What are common use cases for this app?

Common use cases include managing daily appointments and jobs, tracking employee locations and time spent on tasks, generating invoices and collecting payments on-site, managing client information and history, and creating estimates for new prospects.

## Version history (last 5 releases)

### 1.26.0725 — 2026-07-26

- Bug fixes and improvements.

### 1.26.0417 — 2026-04-17

- Bug fixes and improvements.

### 1.26.0319 — 2026-03-19

- Bug fixes and improvements.

### 1.25.0404 — 2025-04-05

- Bug fixes and improvements.

### 1.25.0221 — 2025-02-22

- Bug fixes and improvements.

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## More apps by Service Autopilot

- [SA Team](https://appshunter.io/ios/app/sa-team/id1366612097)
- [SA Manage Service](https://appshunter.io/ios/app/sa-manage-service/id1436340732)

All apps by Service Autopilot: https://appshunter.io/developer/789828676

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*