# Service Buddy by ABSLI

> Insurance agent and manager platform for customer service and sales management. (iPhone/iPad app by Birla Sun Life Insurance.)

- Source: https://appshunter.io/ios/app/service-buddy-by-absli/id1574730183 (this page in markdown: same URL + `.md`)
- Developer: [Birla Sun Life Insurance](https://appshunter.io/developer/1129132428)
- Category: Productivity, Finance
- Price: Free
- Age rating: 4+
- Requires: iOS 15.1 · 18 MB
- Languages: American English
- Released: 2021-08-13
- Data updated: 2026-06-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/service-buddy-by-absli/id1574730183/reviews.md

## What is Service Buddy by ABSLI?

Your all-in-one ABSLI platform for efficient customer servicing and sales management.

 
Welcome to ABSLI Service Buddy, your comprehensive platform designed to empower agents and managers in servicing customers effectively. This app streamlines your workflow, providing all the essential tools and insights you need at your fingertips.
 
KEY FEATURES:
 
DASHBOARD
 
-Upon logging in with your company-provided User ID and Password, access a dynamic Home Screen that showcases Total Active Customers, Active Policies, and Persistency metrics. Stay updated with daily top actions, including Policies Due for Renewal, Customer Birthdays, and PASA offers.
 
MY BUSINESS
 
-Commission Overview: View your Fortnightly Commission Statements, along with the Consolidated Commission Statements feature that allows you to track your earnings over a month, quarter, or year.
-Potential Earning Statement: Understand your potential earnings based on renewals and fresh premiums collected during a particular fortnight.
-Rewards Statement: Monitor your achievements and the rewards received through various contests, including details like Date of Payout, UTR number, and Contest Name & Contest Frequency.
 
MY CUSTOMER
 
-All Customers: Manage your customer portfolio with features like Sort by Issuance Date, Product Type. Access all policy details, renewal due management, and downloadable statements.
-Renewal Due: Easily view and manage policies due for renewal, including contacting customers and sending payment links. Effortlessly monitor renewal payments and re-instate lapsed policies.
-Reports: Access critical reports, including eNACH details, transaction statuses, accumulated bonuses, and policy dispatch tracking, to enhance your customer interactions.
-Recommendations: Explore targeted Up-Sell/Cross-Sell campaigns and relevant PASA offers tailored to your customers.
 
SERVICING
 
-Customer Level Services: Quickly update customer information such as mobile numbers, email IDs, PAN, and addresses with no manual involvement.
-Policy Level Services: Execute changes like bank details updates, fund switches, and eNACH registrations instantly.
-Document Downloads: Access vital policy-related documents, including Tax Certificates, Policy Contracts, and Premium Receipts, whenever needed.
 

With robust features tailored for both Agents and Managers, ABSLI Service Buddy ensures you can provide exceptional service, manage your portfolio efficiently, and achieve your sales goals. Join us in transforming the way you connect with your customers and drive your success!

## Key features

- Customer and policy management
- Commission tracking
- Renewal due management
- Up-sell/Cross-sell recommendations
- Customer information updates
- Policy service execution
- Document downloads

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/service-buddy-by-absli/id1574730183/reviews.md

### 5/5 — Make it for I pad

*2025-08-08, version 1.9*

It will be great help

### 1/5 — Not satisfied

*2025-08-05, version 1.9*

This app not fit for I pad

## Frequently asked questions about Service Buddy by ABSLI

### What is Service Buddy by ABSLI?

Service Buddy by ABSLI is a productivity app designed for insurance agents and managers. It offers tools to streamline customer servicing, manage sales, and track business performance.

### Is Service Buddy by ABSLI free to use?

Yes, Service Buddy by ABSLI is available for free. The app is offered at no cost to its users.

### What kind of customer information can be updated in Service Buddy by ABSLI?

You can update customer details such as mobile numbers, email IDs, PAN, and addresses. Policy-level services like bank detail updates and fund switches can also be executed.

### Can I track my earnings with Service Buddy by ABSLI?

Yes, the app provides a 'Commission Overview' where you can view fortnightly and consolidated commission statements. It also shows potential earnings from renewals and fresh premiums.

### Does Service Buddy by ABSLI have ads?

No, Service Buddy by ABSLI does not contain advertisements. It provides an ad-free experience for its users.

### What devices is Service Buddy by ABSLI compatible with?

Service Buddy by ABSLI is supported on iPhone and iPod devices. It is designed for iOS users.

### How often is Service Buddy by ABSLI updated?

The app was last updated on February 7, 2026, indicating regular updates to improve functionality and user experience. The latest version is 2.3.

### What age rating does Service Buddy by ABSLI have?

Service Buddy by ABSLI has an age rating of 4+. This indicates it is suitable for users aged 4 and above.

## Version history (last 5 releases)

### 2.3 — 2026-02-07

improvements to customer support experience

### 2.2 — 2025-12-30

Improved performance

### 2.1 — 2025-12-17

- Enhanced overall app security for a safer experience

- Improved login flow with updated OTP authentication

- Optimized biometric authentication for faster and more reliable access

### 2.0 — 2025-11-05

Security enhanced

### 1.9 — 2024-10-09

-Now monitor your 13th month Persistency on the app!
-Revamped logic of finding renewal policies for a month
-Updated interface making it easier to find RQs for Lapsed policies
-Improved accessibility in Renewals section for Managers

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## More apps by Birla Sun Life Insurance

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All apps by Birla Sun Life Insurance: https://appshunter.io/developer/1129132428

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*