# Service Fusion

> Field service management app for scheduling, job tracking, estimates, and inventory. (iPhone/iPad app by Service Fusion, Inc..)

- Source: https://appshunter.io/ios/app/service-fusion/id1042544405 (this page in markdown: same URL + `.md`)
- Developer: [Service Fusion, Inc.](https://appshunter.io/developer/849598871)
- Category: Business
- Price: Free
- Rating: 4.60/5 from 1,419 App Store ratings · 78 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 13 MB
- Languages: American English, Catalan, French (France), German (Germany), Italian, Polish, European Portuguese, Chinese (Simplified, China), European Spanish
- Released: 2015-10-10
- Data updated: 2026-08-16
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/service-fusion/id1042544405/reviews.md

## What is Service Fusion?

View your daily schedule, update statuses of jobs and estimates, create new ones, view customer details, service agreement terms and details, inventory stock levels in multiple warehouses/vans/trucks + more.

## Key features

- Daily schedule viewing
- Job and estimate status updates
- New estimate creation
- Customer details access
- Service agreement management
- Inventory stock level tracking

## What do users think of Service Fusion?

Overall sentiment: neutral

**Pros**

- 🚀 Efficient and streamlined
- 👍 User-friendly interface
- 💡 Helpful features like job status tracking

**Cons**

- 🐛 Buggy and unreliable app
- 🔍 Limited functionality compared to desktop
- ⏱️ Slow performance, especially with photos
- 📶 Requires strong internet connection, no offline mode

**Commonly reported bugs**

- Frequent crashes and freezes
- Login issues and getting logged out
- Inconsistent job status updates
- Problems with photo uploads and attachments

**Most requested features**

- Offline mode with sync capabilities
- Customizable dashboards and reporting
- Improved photo management and upload
- Notifications for job updates and changes

## Recent user reviews (10 of 78)

All indexed reviews: https://appshunter.io/ios/app/service-fusion/id1042544405/reviews.md

### 1/5 — Avoid

*2026-07-14, version 1.13.2*

Terrible mobile app, we are switching

### 1/5 — Slow

*2026-06-06, version 1.13.2*

App is always super slow never saves any of the information that I put in there. The photo section the delete button doesn’t work. This app needs a major update and it needs to be updated regularly. I’m always constantly having issues with it and if you added a feature to wear when you upload something or a piece of information it would save when you have service. cause I don’t always have service in areas.

### 1/5 — Needs serious improvement

*2026-03-17, version 1.13.2*

We use this app for work its extremely slow to upload pics or basically do anything on . If you really have used this app and your not just some one who has a vested interest in its success writing a phoney glowing review , theres no way you'd rate it anything other than 1 maybe 2 stars .

### 1/5 — Useless when you are out of cell service range

*2026-01-23, version 1.13.2*

This software is 100% useless when you are out of cell service range.

### 4/5 — New feature

*2025-10-09, version 1.13.2*

Away such as a checkbox or a way to draw a line through parts of the job descriptions when there’s more than one thing that needs to be done so for example, number one you need to replace this and then number two you need to replace that or look at etc. That way if another tech comes behind you, they can see by the notes what’s been done so they don’t have to do a complex teardown sometimes to see before they know just an idea it’s not everybody leaves note

### 2/5 — Pro User

*2025-04-03, version 1.12.9*

I have tried for one month only. Then, I had to leave due to several reasons. 1. Characters (tittle bars) were too small (no adjustable) on mobile app that made my eyes very tired. 2. All characters were in RED FONTS. That also contributed to my eyes tiredness. 3. Poorly UI - tittle bars were not bold to contrast with others. Thus, it took little time for me to look for the tabs. That were also applied true to “Inventory management features”. The tittle bars were in tiny fonts. It was very hard to read on mobile app. On the other hand, I love 95% of the features. I regret to leave it. I wish they could correct above issues. Then, I will come back.

### 3/5 — Not a bad app

*2025-03-07, version 1.12.9*

This app works great for the most part. The one thing I wish they would add on a job status option screen they had a cancellation option.

### 1/5 — Terrible

*2025-02-25, version 1.12.9*

Service fusion had had the ability to be a good program but it falls short on all accounts. The reporting is terrible and it can’t manage sales tax. Find a different program for your business.

### 5/5 — Much better than the other service T

*2025-02-21, version 1.12.9*

Used the other service program for years and fusion is so much easier to use. However, please update with e following options. 

Please add a correction time in case you forget to clock in or out then the supervisor can approve the change. 

Please make it so I can upload videos. 

Other than that it’s a great program

### 3/5 — Lacking simple features despite being years old

*2024-12-27, version 1.12.5*

I use this app as an audiovisual service technician. I use it to clock in and out daily, which has always been reliable no matter signal quality. Unfortunately, there is no feature to go back and change when I clock in/out when I do forget to. 

Another simple feature I would really appreciate would be notifications right when my boss assigns me tasks/jobs. Sometimes I check this app in the morning and there is nothing there. Three hours later, there is. Sometimes my managers are so busy, they forget to communicate that. A simple app notification would be great. 

Theres a cool notes feature per job, but we frequent these locations often. Under info -> customer details, we are able to pull up all old job docs. It would be great if there was a notes tabs so we pull up all previous notes listed without visiting old jobs. That would help us scroll through tips while we revisit these sites. 

Please add more features!

## Frequently asked questions about Service Fusion

### What does Service Fusion do?

Service Fusion is a mobile application designed to help field service businesses manage their daily operations. It allows users to view their schedule, update job statuses, create new estimates, and access customer information.

### What are the key features of Service Fusion?

Key features include viewing your daily schedule, updating job and estimate statuses, creating new estimates, accessing customer details and service agreement terms, and tracking inventory stock levels across multiple locations.

### Is Service Fusion free to use?

Based on the provided information, the application is offered for free and does not have in-app purchases or advertisements.

### Who is the target audience for Service Fusion?

This app is intended for field service professionals and businesses that need a comprehensive tool to manage their scheduling, job tracking, estimates, and inventory on the go.

### Can I manage inventory with Service Fusion?

Yes, the app allows you to view inventory stock levels. This feature extends to managing stock across multiple warehouses, vans, and trucks, providing a clear overview of your available resources.

## Version history (last 5 releases)

### 1.13.2 — 2025-04-24

bug fixes

### 1.13.0 — 2025-04-07

Feature: Now supporting ACH Check Capture! Easily scan and process checks right there in the field—saving time, reducing manual errors, and no more lost checks.

### 1.12.9 — 2025-01-16

Bug fix

### 1.12.5 — 2024-07-31

We are excited to announce the latest update to the Service Fusion Mobile App! This update introduces ACH payment processing using photo capture, allowing users to capture checks for quick and accurate data extraction. The app now integrates with the Fusion Pay App for a smooth payment process. UI improvements and performance optimization included. Ensure you have the latest versions of both apps.

### 1.12.4 — 2024-07-08

This version introduces the integration with our v1.5 Fusion Pay app.

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## More apps by Service Fusion, Inc.

- [Pure Air Conditioning](https://appshunter.io/ios/app/pure-air-conditioning/id1093078564)
- [FusionPay](https://appshunter.io/ios/app/fusionpay/id6478971529)
- [Service Fusion By EverPro](https://appshunter.io/ios/app/service-fusion-by-everpro/id6740150212)

All apps by Service Fusion, Inc.: https://appshunter.io/developer/849598871

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*