# Service-Management

> Service-Management (iPhone/iPad app by Beyondexs.)

- Source: https://appshunter.io/ios/app/service-management/id6782882494 (this page in markdown: same URL + `.md`)
- Developer: [Beyondexs](https://appshunter.io/developer/1896645290)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 15.1 · 38 MB
- Languages: American English
- Released: 2026-06-30
- Data updated: 2026-08-11
- User reviews in markdown: https://appshunter.io/ios/app/service-management/id6782882494/reviews.md

## What is Service?

Service Management Application

Service Management Application is a comprehensive mobile platform designed to streamline customer support operations, service request management, ticket handling, communication workflows, material tracking, and billing processes within a single centralized system.

The application enables organizations to efficiently manage service-related activities by connecting customers, support engineers, and administrators through a structured and user-friendly environment. With real-time updates, intelligent workflows, and role-based access control, teams can deliver faster and more effective support services while maintaining complete visibility over operations.

Customer Flow

Customers can easily raise service requests, track ticket progress, communicate with support teams, and access service history through a simple and intuitive interface.

Customer Features
Create and manage service requests
Track ticket status in real time
View service history and updates
Communicate with support engineers
Access service-related documents
Receive notifications and status updates
Support Engineer & Admin Flow

Support engineers and administrators can manage service operations efficiently through advanced ticket management, workflow tracking, analytics, and billing tools.

Engineer & Admin Features
Ticket assignment and management
Real-time service monitoring
Customer communication management
Service scheduling and coordination
Material consumption tracking
Billing and invoice management
Service report generation
Performance monitoring and analytics
Workflow and status management


## Version history (last 3 releases)

### 3.3 — 2026-08-11

• Added new service management enhancements.
• Improved task and work order performance.
• Fixed reported issues from previous release.
• Improved overall stability and security.

### 2.0 — 2026-07-12

Bug fixes and performance improvements.

### 1.0 — 2026-06-30

No release notes.

## More apps by Beyondexs

- [Petty-cash](https://appshunter.io/ios/app/petty-cash/id6787870747)
- [Property Rental System](https://appshunter.io/ios/app/property-rental-system/id6789143809)
- [Bex-TeamActivities](https://appshunter.io/ios/app/bex-teamactivities/id6790719781)

All apps by Beyondexs: https://appshunter.io/developer/1896645290

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*