# Service Pro Mobile 3

> Mobile field service management software for technicians. (iPhone/iPad app by MSI Data.)

- Source: https://appshunter.io/ios/app/service-pro-mobile-3/id1160313417 (this page in markdown: same URL + `.md`)
- Developer: [MSI Data](https://appshunter.io/developer/496942572)
- Category: Business
- Price: Free
- Rating: 1.30/5 from 16 App Store ratings · 19 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.2 · 48 MB
- Released: 2016-12-12
- Data updated: 2026-07-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/service-pro-mobile-3/id1160313417/reviews.md

## What is Service Pro Mobile 3?

Mobile Field Service Software 

Improve Customer Satisfaction, Increase Technician Utilization and Boost Service Efficiency with Service Pro® Mobile 

Your customers have higher expectations. 

Help your field service technicians exceed them. 

Field service organizations that empower their service technicians with real time customer, asset, inventory, warranty and other call resolution information consistently outperform their peers because their technicians can complete their work more quickly, and at a higher first time response success rate. 

Why Service Pro Mobile? 

A more informed technician is more productive! Empower your field service techs with immediate information to get the job done right, on the first call. 

• Service Pro Mobile works anywhere - Service technicians can record work in areas with or without wireless network connectivity. 
• Service Pro Mobile is easy to use - The mobile field service management features of Service Pro Mobile are intuitively laid out and use the device's native navigation. 
• Service Pro Mobile is a seamless extension of Service Pro - Stop wasting effort! Integration with Service Pro® extends world class field service productivity to the field. 
• Service Pro Mobile deployment options - On-premise or cloud. 
• Service Pro Mobile does work orders and inspections - Technicians that perform work orders and inspections need just one device and just one app - Service Pro Mobile. 
• Optionally capture GPS records at important steps of the order process. (Continued use of GPS running in the background can dramatically decrease battery life.)
• Service Pro Mobile can integrate to your ‘home office’ system – Enjoy company-wide field service automation by using Service Pro Mobile with your home office system, or our own Service Pro system. 


What can Service Pro Mobile do? 

Service Pro Mobile includes many paperless service management capabilities for field service technicians: 

• Service Technician Status
• Service Technician Calendar
• Work Order Management:
• Site Contacts 
• Site Equipment Assets
• Technician Time Tracking 
• Inventory Tracking 
• Asset Inspections
• Photo Capture
• Signature Capture
• Technician Location Tracking using Device's GPS (This data can be viewed in the app by selecting Tech Locations from the main menu).

Note: Continued use of GPS running in the background can dramatically decrease battery life.
Note: Our app allows the use of http connections and old versions of TLS for compatibility with user-configured systems. Please use https and TLS 1.2 if possible.

## Key features

- Offline work capabilities
- Paperless work orders and inspections
- Technician time tracking
- Inventory tracking
- Photo and signature capture
- GPS location tracking

## Recent user reviews (10 of 19)

All indexed reviews: https://appshunter.io/ios/app/service-pro-mobile-3/id1160313417/reviews.md

### 1/5 — Hard Locks Constantly

*2026-07-10*

Since the most recent update, the app hard-locks constantly when trying to access the orders tab to finalize a job. Very frustrating when you have a customer standing there and you have to force close and reopen the app half a dozen times to get a signature.

### 1/5 — Absolutely horrific pile of stinking garbage

*2026-01-26*

The worst! Most inefficient pile of software garbage I have ever had the unfortunate chance of being associated with. 10/10 would NEVER RECOMMEND

### 1/5 — Do not use

*2025-03-14*

This app is the most frustrating thing you will ever experience.  Be ready to lose money and piss off customers when pictures and Info magically disappears.  Also get use to sync errors constantly.

### 1/5 — Junk

*2024-10-21*

Plain application. This is not reliable at times. Causes a lot of down time for users/operators on both ends. Not much else needed to say.

### 1/5 — The sync errors are terrible

*2024-08-27*

This app slows me down on jobs! I will enter information and it will completely disappear. Then I have to reenter it.

### 1/5 — SPMgarbage

*2024-01-13*

If the object of an app is to jot work at all, crash constantly, make absolutely no sense, and be a general pile of garbage is the one for you. Seriously, it’s garbage. This company should be shut down what a crock. I can’t believe anyone would pay them to use this software. Apple should ban this from the App Store as fraud.

### 3/5 — Delete appts before starting work

*2023-03-31*

We use this to manage our service team for the last year. The biggest frustration has been constant syncing issues and pictures from jobs not being uploaded after closing even though the app won’t allow you to close the job without attaching pictures. I finally found the workaround. Do not start a job when working in an appointment. You need to delete the appointment before you start the work. In fact you can’t even hit work started and then attach pictures. Just add the pictures after deleting the appointment.  Then after all have been uploaded, hit accept job, work started, then close. If you try to attach pictures within an appt or when you are in work started the app will give you sync errors. This work around has saved many frustrating hours of work. Other than that it’s a decent app. But it took a year to figure this out.

### 1/5 — Simply terrible

*2023-02-02*

You’d be better off making a google form for you company than going with this app.  Or you could just use the ole’ paper system. Unless you enjoy long sync times (that often don’t even work), reports disappearing, and clunky checklist systems, steer clear of this app.

### 1/5 — SPMgarbage

*2022-11-08, version 3.28.10*

If the object of an app is to jot work at all, crash constantly, make absolutely no sense, and be a general PIA this is the one for you. Seriously, it’s garbage.

### 2/5 — Business owner Tech

*2022-05-21*

When I uploaded pictures and information to complete site visit using Windows 11 laptop hot sync and go to my iPhone open up app hit sync the information I uploaded using Windows 11 laptop does not show up.

## Frequently asked questions about Service Pro Mobile 3

### What is Service Pro Mobile 3?

Service Pro Mobile 3 is a mobile application designed to enhance field service operations. It provides technicians with access to customer, asset, and inventory data, enabling them to manage work orders, track time, and capture signatures paperlessly.

### Can Service Pro Mobile 3 be used without an internet connection?

Yes, Service Pro Mobile 3 is designed to work anywhere, including in areas with no wireless network connectivity. Technicians can record information and complete tasks offline, with data syncing when a connection is available.

### How does Service Pro Mobile 3 handle work orders and inspections?

Service Pro Mobile 3 allows technicians to perform both work orders and inspections using a single device and app. This streamlines processes and reduces the need for multiple tools or paper forms.

### Does Service Pro Mobile 3 integrate with other systems?

Yes, Service Pro Mobile 3 can integrate with your 'home office' system or the Service Pro system for company-wide field service automation. This ensures seamless data flow and improved operational efficiency.

### What kind of data can technicians capture with Service Pro Mobile 3?

Technicians can capture various data points including service technician status, calendar, site contacts, site equipment assets, technician time, inventory, and asset inspections. They can also capture photos and signatures.

### What are the deployment options for Service Pro Mobile 3?

Service Pro Mobile 3 offers flexible deployment options, allowing organizations to choose between on-premise or cloud-based solutions to best fit their infrastructure and needs.

### What is the user rating for Service Pro Mobile 3?

Service Pro Mobile 3 has a user rating of 1.3 stars based on 14 ratings. This indicates a significant portion of users have expressed dissatisfaction.

### Does Service Pro Mobile 3 have ads?

No, Service Pro Mobile 3 does not contain advertisements. It is a free application without any ad interruptions.

## Version history (last 5 releases)

### 3.30.21 — 2026-07-21

- New: Service Pro AI is now built into the mobile app for a seamless technician experience
- Quickly access AI-driven troubleshooting and job summaries—no extra app or login required

### 3.30.20 — 2026-06-30

- New: Service Pro AI is now built into the mobile app for a seamless technician experience
- Quickly access AI-driven troubleshooting and job summaries—no extra app or login required

### 3.30.19 — 2026-06-26

- New: Service Pro AI is now built into the mobile app for a seamless technician experience
- Quickly access AI-driven troubleshooting and job summaries—no extra app or login required

### 3.30.18 — 2026-06-25

- New: Service Pro AI is now built into the mobile app for a seamless technician experience
- Quickly access AI-driven troubleshooting and job summaries—no extra app or login required

### 3.30.17 — 2026-02-09

- Upgraded application framework for the mobile platform.

## Apps similar to Service Pro Mobile 3

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [AssetLink](https://appshunter.io/ios/app/assetlink/id1559540557) | 3.3 (6) | Free | Business |
| [SiteMap by GPRS](https://appshunter.io/ios/app/sitemap-by-gprs/id6444259186) | 4.5 (12) | Free | Business |
| [DIGITAL PURCHASE ORDER](https://appshunter.io/ios/app/digital-purchase-order/id588721805) | 2.7 (9) | Free | Business |
| [Dominion Electric Supply](https://appshunter.io/ios/app/dominion-electric-supply/id1455031837) | 5.0 (1) | Free | Business |
| [TrackAbout](https://appshunter.io/ios/app/trackabout/id530125664) | 3.4 (23) | Free | Business |
| [InspectAll](https://appshunter.io/ios/app/inspectall/id672289539) | 3.7 (6) | Free | Business |

## More apps by MSI Data

- [SPV® Mobile 2.15](https://appshunter.io/ios/app/spv-mobile-215/id1164515103)

All apps by MSI Data: https://appshunter.io/developer/496942572

## Related topics

[karmak mobile service](https://appshunter.io/ios/topics/karmak-mobile-service) · [service fusion pro](https://appshunter.io/ios/topics/service-fusion-pro) · [fixed ops pro](https://appshunter.io/ios/topics/fixed-ops-pro) · [culligan service pro](https://appshunter.io/ios/topics/culligan-service-pro) · [cps connect pro](https://appshunter.io/ios/topics/cps-connect-pro) · [computerease field](https://appshunter.io/ios/topics/computerease-field) · [micas service](https://appshunter.io/ios/topics/micas-service) · [naftal khadamat](https://appshunter.io/ios/topics/naftal-khadamat) · [service titan field pro](https://appshunter.io/ios/topics/service-titan-field-pro) · [field routes](https://appshunter.io/ios/topics/field-routes) · [ariston pro service](https://appshunter.io/ios/topics/ariston-pro-service) · [field tech connect](https://appshunter.io/ios/topics/field-tech-connect) · [oasa telematics](https://appshunter.io/ios/topics/oasa-telematics) · [operator pro](https://appshunter.io/ios/topics/operator-pro)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-30.*