# Service Sidekick — AI assistant for field teams

> AI assistant for field teams (iPhone/iPad app by Erie HoldCo LLC.)

- Source: https://appshunter.io/ios/app/service-sidekick/id6755241888 (this page in markdown: same URL + `.md`)
- Developer: [Erie HoldCo LLC](https://appshunter.io/developer/1852773911)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 15.1 · 20 MB
- Languages: American English
- Released: 2025-12-10
- Data updated: 2026-02-23
- User reviews in markdown: https://appshunter.io/ios/app/service-sidekick/id6755241888/reviews.md

## What is Service Sidekick?

Service Sidekick is the fastest way for home-service and field teams to stay on top of customer communication, scheduling, and follow-ups. Laura, our built-in AI assistant, listens to every call, transcribes it instantly, and summarizes next steps so nothing slips through the cracks.

Key Features
• Unified Inbox – See your SMS, missed calls, and voicemail transcripts in a single timeline.
• Smart Appointments – Create, edit, and confirm appointments with one tap, complete with customer notes and job history.
• AI Voice Mode – Speak naturally with Laura to log updates, assign tasks, or ask for customer details hands-free.
• Customer CRM – View recent interactions, spending history, and contact info before you pick up the phone.
• Guest Mode Demo – Let prospects explore the full experience with realistic demo data before they sign up.
• Real-Time Sync – Changes made by one team member appear instantly for everyone else.

Service Sidekick keeps technicians focused on the job while Laura handles the busy work: capturing every lead, reminding you about follow-ups, and keeping detailed records for your entire crew.


## Version history (last 2 releases)

### 1.0.4 — 2025-12-17

- Updated onboarding UI for improved user experience
- Fixed keyboard-related bugs and issues
- Enhanced spacing and layout throughout the app
- Performance improvements and bug fixes

### 1.0 — 2025-12-11

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-02-23.*