# Service Suite FieldWorker > Field operations management for energy, utility, and communications service providers. (iPhone/iPad app by Hitachi Energy USA Inc..) - Source: https://appshunter.io/ios/app/service-suite-fieldworker/id1092212430 (this page in markdown: same URL + `.md`) - Developer: [Hitachi Energy USA Inc.](https://appshunter.io/developer/513449048) - Category: Productivity - Price: Free - Age rating: 4+ - Requires: iOS 13.0 · 28 MB - Languages: American English - Released: 2016-04-05 - Data updated: 2026-07-21 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/service-suite-fieldworker/id1092212430/reviews.md ## What is Service Suite FieldWorker? Service Suite is purpose-built for the Energy and Utility industry and Communications service providers. It is designed to help field operations and dispatch personnel “do more with less”, by working smarter to proactively serve customers and maintain assets in the field, while significantly reducing operating costs and improving customer service. It is an end-to-end solution that automates the entire customer service and asset maintenance cycle – from short-term decision making in the control center to long-term maintenance planning in the back office. Service Suite support all types of work that must be performed in the field – from customer service orders to routine maintenance & inspection work to more complex construction projects. ## Key features - Automates customer service and asset maintenance - Supports various field work types - Reduces operating costs - Improves customer service - End-to-end solution ## Recent user reviews (4 of 4) All indexed reviews: https://appshunter.io/ios/app/service-suite-fieldworker/id1092212430/reviews.md ### 1/5 — Please rollback changes. *2024-06-20, version 2400.0.0* Why take away useful features just to make the UX slightly more vibrant? I don’t need more colour in my day. I need to decide where my next job is according to the pins on the map. Also there is 5” of usable screen on my iPhone. Why do I only get 3/4” of visible notes field? This is a step in the wrong direction. ### 1/5 — Mapping/GPS Doesn’t Work with Version 2302.0.0 *2023-07-26, version 2302.0.0* Multiple members of our team have recently upgraded from 2202.0.0 to 2302.0.0 and it has caused the mapping function to stop working. Don’t upgrade if you like using the maps! ### 1/5 — Copy and paste required *2021-10-29* This app requires copy and paste from non-editable fields to other apps ### 2/5 — Broken on iOS 14 *2020-09-24, version 2001.0.0* Please fix broken picklists in fieldworker. Devices cannot be rolled back to iOS 13.7. And ABB fieldworker no longer works correctly on iOS 14.0 or 14.0.1. On both iPhone and iPad. ## Frequently asked questions about Service Suite FieldWorker ### What is Service Suite FieldWorker used for? Service Suite FieldWorker is designed for the Energy and Utility industry and Communications service providers. It helps field operations and dispatch personnel work smarter to serve customers and maintain assets, reducing costs and improving service. ### What types of work does Service Suite FieldWorker support? Service Suite FieldWorker supports all types of work performed in the field, including customer service orders, routine maintenance and inspection work, and more complex construction projects. ### Is Service Suite FieldWorker available on Android? Based on the provided data, Service Suite FieldWorker is supported on iPhone and iPad. Information regarding Android compatibility is not available in the current data. ### How often is Service Suite FieldWorker updated? The latest version of Service Suite FieldWorker is 2502.1.0, and it was last updated on March 10, 2026. This indicates a recent update, suggesting ongoing development and maintenance. ### Does Service Suite FieldWorker have ads? No, Service Suite FieldWorker does not contain advertisements. The application is free to use and does not feature any in-app purchases or ads. ### What is the age rating for Service Suite FieldWorker? Service Suite FieldWorker has an age rating of 4+. This means it is suitable for users of all ages, with no content restrictions. ### Who developed Service Suite FieldWorker? Service Suite FieldWorker was developed by Hitachi Energy USA Inc. They specialize in solutions for the energy and utility sectors. ## Version history (last 5 releases) ### 2601.0.0 — 2026-07-08 Bug fixes ### 2600.0.0 — 2026-05-20 Release for Service Suite 9.8.3 Bug fixes ### 2503.0.0 — 2026-04-06 Bug fixes ### 2502.1.0 — 2026-03-10 Bug fixes ### 2501.0.0 — 2025-06-26 Bug fixes ## Apps similar to Service Suite FieldWorker | App | Rating | Price | Category | | --- | --- | --- | --- | | [SmartHQ Service](https://appshunter.io/ios/app/smarthq-service/id1253025464) | 3.3 (15) | Free | Productivity | | [OHIO811](https://appshunter.io/ios/app/ohio811/id713526907) | 3.5 (10) | Free | Productivity | | [Duke Streetlights](https://appshunter.io/ios/app/duke-streetlights/id1552795116) | 2.3 (3) | Free | Productivity | | [Great Work™](https://appshunter.io/ios/app/great-work/id960833784) | 4.6 (3,008) | Free | Productivity | | [ArcFM Mobile](https://appshunter.io/ios/app/arcfm-mobile/id1395157845) | 5.0 (4) | Free | Productivity | | [Aclara Mobile Programmer](https://appshunter.io/ios/app/aclara-mobile-programmer/id1544710568) | 4.0 (4) | Free | Productivity | ## More apps by Hitachi Energy USA Inc. - [eSOMS Rounds](https://appshunter.io/ios/app/esoms-rounds/id1038961270) - [ABB Ellipse WFM FieldWorker](https://appshunter.io/ios/app/abb-ellipse-wfm-fieldworker/id1245314357) - [eSOMS Maintenance](https://appshunter.io/ios/app/esoms-maintenance/id1280283328) - [eSOMS Logbook](https://appshunter.io/ios/app/esoms-logbook/id1310420808) - [ABB Digital Enterprise](https://appshunter.io/ios/app/abb-digital-enterprise/id1454330164) All apps by Hitachi Energy USA Inc.: https://appshunter.io/developer/513449048 ## Related topics [service suite fieldworker](https://appshunter.io/ios/topics/service-suite-fieldworker) · [fieldworker](https://appshunter.io/ios/topics/fieldworker) · [fieldworks](https://appshunter.io/ios/topics/fieldworks) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*