# Service Works Pro — Field Service Management App

> Field service management platform for running and growing service businesses. (iPhone/iPad app by Suparba Panda.)

- Source: https://appshunter.io/ios/app/service-works-pro/id1494462796 (this page in markdown: same URL + `.md`)
- Developer: [Suparba Panda](https://appshunter.io/developer/1494462795)
- Category: Business, Productivity
- Price: Free
- Rating: 4.20/5 from 228 App Store ratings · 15 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 140 MB
- Released: 2020-01-14
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/service-works-pro/id1494462796/reviews.md

## What is Service Works Pro?

ServiceWorks Pro is the best field service management platform to run your service business from anywhere. Save hours every week and get better visibility into your operations so that you can make the right decision to grow your business.
The following functionality is supported in this app

1. Scheduling Job 
2. Job Completion
3. Sending Invoice/ Estimation
4. Employee Time Tracking
5. Parts required for service
5. Receiving PO
6. Inventory Item View
7. Group Messaging
8. Text Messaging to Customers

## Key features

- Schedule jobs
- Track job completion
- Send invoices and estimations
- Employee time tracking
- Manage parts and inventory
- Group and customer messaging

## Recent user reviews (10 of 15)

All indexed reviews: https://appshunter.io/ios/app/service-works-pro/id1494462796/reviews.md

### 1/5 — Never Works Correctly

*2025-07-18, version 5.82*

New parts list is a joke never works right. Also consistently mixed up my calls.

### 5/5 — I think it's great

*2024-04-09*

Genuinely easy to use

### 1/5 — Not ready no customer service

*2023-11-06, version 4.95*

This company is not ready.

### 4/5 — System update

*2023-09-17, version 4.3*

Every update something else goes wrong. difficult to reach customer service representatives..

### 1/5 — Clunky and not ready for market

*2023-06-11, version 3.85*

This program makes simple tasks complicated. Highly discourage from using. App works mediocre on a good day, on-boarding is a disaster, and the financial reports the SW produces are unreliable. Strongly recommend looking at other options before using this program. We gave it a solid chance. Used it for 6 months, across 3 companies and 25+ staff. All of our staff had very similar experiences. Wasn’t worth continuing with. Decided to ditch the platform completely, even after paying in full for 3 licenses for 3 companies, as that would cost less than all the labour in trying to get the program to work properly. Save your time and keep your sanity…

### 2/5 — Too expensive not work properly

*2023-03-06, version 3.80*

I have been using this software since they first launched out and it looks like it keeps bringing more frustrations day-by-day.  In one single year, they jumped their price on me double or triple the price I was paying and the app does not work right. Their payment system is a stress, and they don’t even have a subscription feature so companies can use to lock in customers. I am currently giving 90% of my business to Marcone, I hold an MSA membership, plus I am paying so much money for the software. I am getting ready to take all of it somewhere else.

### 5/5 — HVAC

*2023-03-03, version 3.80*

We are an hvac company and my review will be updated after we use it for a couple of months. After checking out the app and web side, it appears to cover everything we are needing and with ease. Very clear and easy to read and navigate for our technicians. The pricing is very fair and even better than most. We are excited to begin using it.

### 1/5 — Functionality constantly decreases

*2022-04-22, version 3.52*

We’ve been using this software for a year.  They keep taking functionality away without checking with users if it is needed.  The last change has made it impossible to answer my customers questions remotely.  Time to look for a new vendor. Oh and they also more than tripled the monthly cost.   Not a happy customer right now

### 1/5 — Constant learning curve/ Never Glitch Free / Slow support

*2022-01-06, version 3.45*

Don’t pay in advance for the app that way if you don’t like it,  which you likely won’t,  because it will create huge problems in the office, you can at that point declined the next month,  but if you pay it all at once, you have to go through the process of getting a refund. We love the idea of integration with Marcone , Service Power and Servicebench , but we constantly have to chase down errors on billing in and things of this nature, it  just requires a lot of your free time trying to get these kinks worked out and it’s problematic for the price. Something of this price should have answers that would easily and directly address the problems.   
 Often times the developers have to search it out to figure out what’s going on. There are a lot of help videos,  they rarely address or pinpoint the exact problem you will be having.
At some point for the price that we are paying we just don’t want to keep having to take training on the situations that are problematic (it seems there’s a new situation every few days ) 
 The price alone is at the point that it makes glitches something you should never or rarely have to deal with!!!!

### 1/5 — Terrible

*2021-03-18, version 1.95*

I can leave a review but nothing else works

## Frequently asked questions about Service Works Pro

### What does Service Works Pro do?

Service Works Pro is a field service management platform designed to help businesses run their operations from anywhere. It offers tools for scheduling jobs, tracking job completion, sending invoices and estimations, and managing employee time.

### What are the key features of Service Works Pro?

Key features include job scheduling, job completion tracking, sending invoices/estimations, employee time tracking, managing parts required for service, receiving purchase orders, inventory item viewing, group messaging, and text messaging to customers.

### Is Service Works Pro free to use?

Based on the provided information, the app is listed as 'free' and does not have in-app purchases or ads, suggesting it is a free application.

### Who is Service Works Pro for?

This app is designed for service businesses that need a comprehensive platform to manage their field operations. It helps owners and managers gain better visibility into their business to make informed decisions for growth.

### How does Service Works Pro help businesses grow?

By providing better visibility into operations and streamlining tasks like scheduling, invoicing, and time tracking, the app helps save hours each week. This efficiency allows business owners to focus on making the right decisions to expand their service business.

## Version history (last 5 releases)

### 6.28 — 2025-10-27

Users can now add notes to both Jobs and Trips.
Users can also view the complete history of notes for better tracking and context.

### 6.25 — 2025-10-16

Added ability to save and edit Red Flags directly from the mobile app.
Users can now edit tasks within the mobile app.
Schedule filters will now remain applied when the user leaves and returns to the schedule view

### 6.19 — 2025-09-29

Added ability for users to send SMS to any of the customer’s contacts saved in Service Works.
Introduced option to remove customer messages as they are taken care of
Enabled deletion of secondary products from the system.
Enhanced job list view to display all products and job types.

### 6.08 — 2025-09-11

Users can now search and create jobs by customer address.
The Schedule Board displays both Job Type and Customer Address for easier identification.
Completed jobs on the Schedule Board are now highlighted with a distinct completed status color for better visibility.

### 5.98 — 2025-08-26

Truck Icon on Job List – Quickly see whether jobs have associated parts.
Inventory Enhancements – Scan & search items, and easily edit SKU and barcode details.
Product Information Management – View and edit additional product information.
Parts Pick List Improvements – Clear demarcation between parts needed for today’s jobs vs. future jobs.
Section-wise Parts View In Model Search for Reliable – Users can view parts grouped by section.

## Apps similar to Service Works Pro

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Mr. Task](https://appshunter.io/ios/app/mr-task/id1494690989) | 5.0 (6) | Free | Business |
| [EZ Stock](https://appshunter.io/ios/app/ez-stock/id1605905086) | 4.2 (5) | Free | Business |
| [Rely Home](https://appshunter.io/ios/app/rely-home/id6737700800) | 3.5 (91) | Free | Business |
| [ServiceMatters](https://appshunter.io/ios/app/servicematters/id1383262516) | 2.6 (27) | Free | Business |
| [Electrolux Service Tips](https://appshunter.io/ios/app/electrolux-service-tips/id1433892562) | 3.3 (7) | Free | Business |
| [SD-Mobile](https://appshunter.io/ios/app/sd-mobile/id1478924293) | 2.5 (11) | Free | Business |

## More apps by Suparba Panda

- [SWOpsCenter](https://appshunter.io/ios/app/swopscenter/id6749858146)

All apps by Suparba Panda: https://appshunter.io/developer/1494462795

## Related topics

[ruijie service](https://appshunter.io/ios/topics/ruijie-service) · [service fusion pro](https://appshunter.io/ios/topics/service-fusion-pro) · [csc serviceworks service app](https://appshunter.io/ios/topics/csc-serviceworks-service-app) · [itworld service](https://appshunter.io/ios/topics/itworld-service) · [service suite fieldworker](https://appshunter.io/ios/topics/service-suite-fieldworker) · [drakewell c2-service](https://appshunter.io/ios/topics/drakewell-c2-service) · [fowler service app](https://appshunter.io/ios/topics/fowler-service-app) · [cscserviceworks](https://appshunter.io/ios/topics/cscserviceworks) · [husqvarna service hub](https://appshunter.io/ios/topics/husqvarna-service-hub) · [osapiens hub for service pp](https://appshunter.io/ios/topics/osapiens-hub-for-service-pp) · [service buddy by absli](https://appshunter.io/ios/topics/service-buddy-by-absli) · [workiz field service software](https://appshunter.io/ios/topics/workiz-field-service-software) · [service provider tech app](https://appshunter.io/ios/topics/service-provider-tech-app) · [plummy service business](https://appshunter.io/ios/topics/plummy-service-business)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*