# ServiceBridge

> Field service management software for scheduling, job distribution, and customer engagement. (iPhone/iPad app by GPS Insight.)

- Source: https://appshunter.io/ios/app/servicebridge/id583639007 (this page in markdown: same URL + `.md`)
- Developer: [GPS Insight](https://appshunter.io/developer/376128490)
- Category: Business, Productivity
- Price: Free
- Rating: 2.70/5 from 38 App Store ratings · 34 written reviews indexed
- Age rating: 4+
- Requires: iOS 17 · 151 MB
- Languages: American English, European Spanish
- Released: 2012-12-15
- Data updated: 2026-08-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/servicebridge/id583639007/reviews.md

## What is ServiceBridge?

Manage your business anywhere

ServiceBridge is designed to assist with scheduling and job distribution, eliminate paperwork and engage customers to increase sales.

-Job and customer management
-Scheduling and dispatching
-Time cards and location tracking
-Equipment and warranty tracking
-Inventory management
-Personalized customer portal
-Digital work orders and estimates
-Works online or offline

“Since we started using ServiceBridge two years ago we have experienced growth nearing 60% and we have separated ourselves from our competition. Our ability to produce a work order/invoice quicker than anyone in the country is a huge benefit both to us and our customers.” - Brian, President, Petroleum Co, Canada

Distribute jobs to field worker mobile devices

With the ServiceBridge mobile app, you can instantly distribute job and customer information to field workers, automatically inform your field workers of new assignments and changes to their schedules, and receive job updates made from the field. You can also access photos and signed documents, as well as capture payment information from the field.

Reduce office calls and simplify job costing

Through ServiceBridge, you can give field workers the option to create new work orders, estimates, and customers from their mobile devices. Field workers will also have the ability to lookup product and service pricing, quote a job, and email estimates directly to customers, making the process that much more smooth.

Find the fastest routes, save time and fuel

Travel route optimization is simple, as ServiceBridge displays the locations of all current daily assignments on an interactive map and allows you or your drivers to find the closest jobs and avoid traffic. The app also provides voice-guided turn-by-turn driving directions to the job site.

Track equipment warranties and service contracts

With ServiceBridge, keeping a record of equipment installed at your job locations as well as maintenance history is easy, and that record is accessible from anywhere. With this easily-accessible information, you always know what is covered under the service contract and keep track of manufacturer warranties.

Digital job receipts, estimates, and inspection reports

Optimize and streamline your processes by emailing all documentation from the field to the customer. Customize all of your documents to include your business information, custom fields, photos and legal language, giving you a consistent representation of your brand across all forms of communication.

Additional keywords: ServiceBridge, Field Service Management, field service software, field service management software, scheduling software.

Additional notes:
-Continued use of GPS running in the background can decrease battery life.
-Active internet connection is required to use ServiceBridge app.

## Key features

- Job and customer management
- Scheduling and dispatching
- Time cards and location tracking
- Equipment and warranty tracking
- Digital work orders and estimates
- Personalized customer portal
- Route optimization

## Recent user reviews (10 of 34)

All indexed reviews: https://appshunter.io/ios/app/servicebridge/id583639007/reviews.md

### 1/5 — Is anyone using this app by choice??

*2025-11-07*

Let me run a business through an app that crashes every other minute

### 1/5 — Logs out all the time!

*2025-08-19, version 7.7.4*

Have to open app every time I use it.

### 1/5 — Crashes on bout every time

*2024-09-18*

Literally crashes on boot every single day. Not even getting into all the weird usability issues.

### 2/5 — App crashes on boot every time

*2024-03-30*

How have you not fixed the fact that the app crashes the first time I open it every day. Every day I open it, I’ll kill it, then reopen. I’m not the only one

### 1/5 — Randy

*2024-03-18*

App closes right after I log in to my job upon arriving to job. To see anything about the job I have to sit and wait for the app to restart and load everything all over again.  Sometimes it does this while I’m trying to actually enter things into it
  This has been a behavior of this app for 7 years and I can’t be the only person noticing this obnoxious behavior of this app.

### 1/5 — Not working properly

*2023-08-10*

Can’t delete parts not needed for estimate (swiping left to delete doesn’t work anymore) can’t put zero for quantity please fix asap!

### 1/5 — App  problems

*2022-12-09, version 7.0.9*

The app crashes all the time and it’s very glitchy

### 3/5 — iOS 15 not working

*2022-05-31*

Every time I open the app it Force closes. iPhone XR iOS 15.

### 1/5 — Waste of time….

*2022-01-10*

Either wasting my time updating app or checking device activation… spend hours a week just waiting for app to load…. Absolutely annoying….

### 2/5 — Not like in the most

*2021-12-20*

The routing in or in with the app is kinda horrendous. And no way to move jobs up or down.

## Frequently asked questions about ServiceBridge

### What does ServiceBridge do?

ServiceBridge is a field service management application designed to help businesses with scheduling, job distribution, and customer engagement. It aims to eliminate paperwork, track field worker activity, and improve sales by providing tools for job and customer management, time tracking, and digital documentation.

### What are the key features of ServiceBridge?

Key features include job and customer management, scheduling and dispatching, time cards and location tracking, equipment and warranty tracking, inventory management, a personalized customer portal, digital work orders and estimates, and route optimization. The app also works online or offline.

### How much does ServiceBridge cost?

Based on the provided information, the app is available for free. There are no mentions of subscription fees, paid versions, or in-app purchases.

### What are the system requirements for ServiceBridge?

An active internet connection is required to use the ServiceBridge app. While not explicitly stated, it is implied that the app is designed for mobile devices given its field service focus and features like location tracking and mobile work orders.

### How can ServiceBridge help my business grow?

ServiceBridge can help businesses grow by streamlining operations, improving efficiency, and enhancing customer satisfaction. Features like quick work order/invoice production, simplified job costing, and direct customer communication can lead to increased sales and a competitive advantage.

## Version history (last 5 releases)

### 7.9.3 — 2026-08-11

- You can now edit a contact's phone, mobile, and fax numbers directly from the Work Order and Estimate contact section
- Minor behind-the-scenes improvements

### 7.9.2 — 2026-07-29

- Fixed an issue that could prevent supervisors from sending messages from Message Center. 
- Under-the-hood updates and performance improvements.

### 7.9.1 — 2026-07-15

Restored the missing Map It / Drop Pin buttons on work order addresses.

### 7.9.0 — 2026-07-07

Two-Way Messaging is here

Keep customers in the loop without leaving the job. What you see depends on your company's ServiceBridge setup:
• On My Way alerts: tap to send a pre-set arrival message and let customers know you're 5, 10, or 15 minutes out
• Full messaging (where enabled): send and receive SMS from a work order or estimate, pick from the full template library, or type your own note

With full messaging you also get:
 • Customer replies tied to the right work order, with instant notifications
 • A Messages tab and Messages action to open any conversation
 • Messages sent from your company number, so your personal number stays private
 • Every conversation saved to the work order for a clear record

Fewer calls, fewer missed stops, faster approvals, and safer communication on the road. Customers don't need an app, just their phone.

### 7.8.6 — 2026-07-02

- Fixed an issue where contact email addresses entered in the mobile app were not being saved correctly after a short period of time.

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## More apps by GPS Insight

- [GPS Insight Manager](https://appshunter.io/ios/app/gps-insight-manager/id1091783319)
- [GPS Insight Driver](https://appshunter.io/ios/app/gps-insight-driver/id1105003062)
- [SB for ServiceCEO](https://appshunter.io/ios/app/sb-for-serviceceo/id1435773847)
- [GPS Insight ELD Complete](https://appshunter.io/ios/app/gps-insight-eld-complete/id1659735732)
- [GPS Insight Driver](https://appshunter.io/ios/app/gps-insight-driver/id6642701940)

All apps by GPS Insight: https://appshunter.io/developer/376128490

## Related topics

[stafftrack mobile](https://appshunter.io/ios/topics/stafftrack-mobile)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*