# ServiceEcho — Field service made simple > Mobile field service management for scheduling, invoicing, and team coordination. (iPhone/iPad app by JBBMobile Inc..) - Source: https://appshunter.io/ios/app/serviceecho/id779852516 (this page in markdown: same URL + `.md`) - Developer: [JBBMobile Inc.](https://appshunter.io/developer/779852519) - Category: Business, Productivity - Price: Free - Age rating: 4+ - Requires: iOS 16.0 · 52 MB - Languages: English - Released: 2014-01-07 - Data updated: 2026-09-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/serviceecho/id779852516/reviews.md ## What is ServiceEcho? ServiceEcho for iOS is field service management made simple. The mobile companion to the award-winning FSM platform, ServiceEcho, is the easiest way to take a work order to invoice and provide complete visibility for your out-of-office team members. Our integrations with Salesforce, Google Apps and Quickbooks streamline your business processes and connects all your team members in one single solution. With ServiceEcho, running a great field service team can be this easy: • Your employees will be more productive by spending fewer hours on tedious paperwork. With ServiceEcho, all day-to-day activities, from scheduling to invoicing, are located in one place and are easily automated and tracked. • Your in-field employees will have access to all customer details from your CRM database, helping them to deliver the best service possible. All work orders are saved in a digital format in our application, making approvals, signatures and tracking sheets easily accessible. • Reduce the time between job completion and getting paid for your services by sending invoices from the project site, the moment the job is completed. ServiceEcho features include work order scheduling; optimized turn-by-turn directions to job sites; mobile signature capture; team check-in; assets and inventory tracking and on-site photo, video and audio note capture and more! Best of all, these features, excluding work order scheduling, are completely accessible regardless of internet connectivity, making it perfect for use in remote and low-bandwidth locations. Available for iOS 13.0+ Features: • Schedule and create work orders • Get turn-by-turn directions to job sites • Access work order, account, and customer information • Keep track of assets and materials • Take photos, videos, and audio recordings and save them to the cloud • View attachments such as PDF and Word documents, as well as images, videos, and audio clips • Capture customer signatures • Team management, via team check-in and team notes • Works both online and offline ServiceEcho - Field Management Made Simple ## Key features - Work order scheduling - Turn-by-turn directions - Mobile signature capture - Asset and inventory tracking - Offline access - On-site note capture ## Recent user reviews (4 of 4) All indexed reviews: https://appshunter.io/ios/app/serviceecho/id779852516/reviews.md ### 4/5 — Improvements *2025-08-29* It always worked when you worked it right. Big improvements to quality of life as of late. ### 1/5 — Horrible *2025-01-16* Crashes constantly. Tries to update constantly. Takes forever. Loses pictures and write ups. It’s honestly just horrible. ### 1/5 — Not to good *2024-12-05* App dos not work very well. It is very slow it does not matter what your service is WiFi cell service. App is always trying to up date to the server. It will loose pictures and service write ups randomly. Everyone at my place of work is not impressed with this app. Save your money do your research and get a better app than this one. I have been using it for the last three years and it has only gotten worse with every update they do. The customer service is poor also. ### 1/5 — Worst app ever *2014-09-11* App needs major update with bug fixes. Work orders do not update properly. Every time you enter a work order the app erases the order and you cannot see it again until you delete and re download the app. On two different phones same account shows different work orders ... Some show on one not the other and vise versa. ## Frequently asked questions about ServiceEcho ### What is ServiceEcho? ServiceEcho is a mobile application designed for field service management. It helps teams manage work orders, schedule jobs, track assets, and generate invoices directly from their mobile devices. ### Is ServiceEcho available on Android? Based on the provided data, ServiceEcho is available for iOS devices including iPhone, iPad, and iPod, requiring iOS 13.0 or later. ### Can ServiceEcho be used without an internet connection? Yes, many features of ServiceEcho, excluding work order scheduling, are accessible offline. This makes it suitable for use in remote areas or locations with poor internet connectivity. ### What integrations does ServiceEcho offer? ServiceEcho integrates with popular business tools such as Salesforce, Google Apps, and Quickbooks to streamline business processes and connect team members. ### How does ServiceEcho help with productivity? ServiceEcho reduces time spent on paperwork by automating and tracking daily activities in one place. Employees can access customer details and manage work orders efficiently, leading to increased productivity. ### Does ServiceEcho have ads? No, ServiceEcho does not contain advertisements, as indicated by the 'hasAds' flag being false. ### What is the update frequency for ServiceEcho? ServiceEcho was last updated on March 25, 2026, indicating active development and regular updates to the application. ### What is the user rating for ServiceEcho? ServiceEcho has a user rating of 1.7 stars based on 10 ratings, suggesting potential areas for improvement based on user feedback. ## Version history (last 5 releases) ### 5.723.1 — 2026-09-02 New in this version Site Tags • Mark equipment and locations right on the account map Fixes • Non-billable time no longer gets attached to a work order when you stop a job from the Teams screen • Pre-job form answers save to the correct time block ### 5.722.4 — 2026-08-15 What's New • Start time on pre-assigned work orders with a single tap — no manual assignment needed • New backlog view showing only your work orders for the current month • Optional filtering to show only "released" work orders (configured per organization) • Redesigned pre/post-job time-tracking pop-up with a clearer layout • Attach photos to accounts using your camera • Fixed barcode scanner alignment in iPad landscape mode • Fixed cut-off titles and extra white space on mobile cards ### 5.721.1 — 2026-07-10 Bug fixes: - Fixed fields overwritten by empty value when creating a time block - Fixed signature not linking to work order issue ### 5.721.0 — 2026-07-02 Performance Improvements: • Significantly faster login times • Images on work order forms load more quickly • Fixed app crashes caused by excessive background resource usage during syncing • Faster, more efficient background data syncing Bug Fixes: • Map icon on work orders now navigates to the job site address instead of the billing address • Fixed photos uploading multiple times when attached to a work order • Fixed signatures uploading multiple times when tapping "Done" repeatedly • Fixed previously uploaded images and signatures not displaying on forms • Fixed loading spinners getting stuck indefinitely on form image fields • Fixed work order screen being cut off after loading a job • Fixed app freezing on logout • "Closed" tab on Team screen now correctly filters out non-closed time blocks ### 5.720.1 — 2026-05-26 New Features - Create and edit work orders and materials directly from your mobile device - Expanded custom search on assets for faster lookups in the field Improvements - Backlog tab now sorts by creation order and filters to only your assigned work orders - Smoother image loading in work order forms — no more content jumping or flickering - Added the ability to filter out specific divisions Bug Fixes - Fixed an issue where form fields appeared empty in Salesforce after marking a form as Complete - Fixed a UI lockup that could occur after completing a Pre-Job Form - Resolved session errors and a crash that could force an app relaunch - Signature names now save correctly when captured via mobile card - General stability improvements and bug fixes ## Apps similar to ServiceEcho | App | Rating | Price | Category | | --- | --- | --- | --- | | [ReachOutSuite - FSM Software](https://appshunter.io/ios/app/reachoutsuite-fsm-software/id1088199296) | 4.5 (4) | Free | Business | | [Mobile Work Orders](https://appshunter.io/ios/app/mobile-work-orders/id1144125126) | 4.0 (4) | Free | Business | | [Gomocha FMP360](https://appshunter.io/ios/app/gomocha-fmp360/id998440720) | — | Free | Business | | [momencio](https://appshunter.io/ios/app/momencio/id1129387553) | 5.0 (4) | Free | Business | | [ISEC7 for SAP® solutions (MI)](https://appshunter.io/ios/app/isec7-for-sap-solutions-mi/id672778125) | — | Free | Business | | [SM-Mobile](https://appshunter.io/ios/app/sm-mobile/id751945884) | 5.0 (1) | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*