# ServiceM8 - Field Service App — Job Management for Contractors > Field service job management software for trade and home service businesses. (iPhone/iPad app by Eroldawn Pty Ltd.) - Source: https://appshunter.io/ios/app/servicem8-field-service-app/id378062736 (this page in markdown: same URL + `.md`) - Developer: [Eroldawn Pty Ltd](https://appshunter.io/developer/378062739) - Category: Business, Productivity - Price: Free with in-app purchases - Rating: 4.60/5 from 809 App Store ratings · 277 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 92 MB - Languages: Australian English - Released: 2010-07-31 - Data updated: 2026-08-26 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/servicem8-field-service-app/id378062736/reviews.md ## What is ServiceM8? ServiceM8 is job management software for trade contractors & home service businesses, such as plumbers, electricians, HVAC & refrigeration contractors, locksmiths, cleaners & gardeners — any kind of small business which manages jobs & staff in the field. ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments. You’ll cut paperwork, get more jobs done, provide amazing service & get paid faster. Field staff use the ServiceM8 app for iPhone & iPad. Office staff can access the ServiceM8 dashboard online via web browser on Mac or PC. Download the app & tap ‘Try Demo’ — no sign-up required. Who is ServiceM8 for? ServiceM8 is a simple, easy tool for contractors & field service businesses with a high-turnover of short jobs, ranging in size from sole operators up to 20 staff. Industries such as: • Plumbing • Electrical • Solar • HVAC & Refrigeration • Pest Control • Appliance Repair • Locksmithing & Security • Cleaning • Pool Care • Lawn Mowing & Gardening Businesses • IT • Property Maintenance • Fire Protection • Carpet & Flooring Job Management Software • Manage jobs from start to finish • Access all client & job details in the field • Ensure job quality & consistency with built-in checklists • Capture electronic signatures Communication & CRM • Email & text clients directly from the app • Save time with email & text templates • Send On-the-Way text messages to clients • Automate booking confirmations, reminders & follow-ups to clients Scheduling • View your schedule & job info, anywhere • See a real-time map view of staff & job locations • Dispatch jobs & urgent work, instantly • Receive push notifications about schedule changes Quoting & Invoicing • Generate professional PDF quotes, estimates & invoices on site • Email or text quotes & invoices to clients from the app • Clients can view quotes & pay invoices online Time tracking & Timesheets • Track travel time & time on site, for billing purposes • Track shift & break time, for payroll purposes • Export payroll time sheets to Xero or QuickBooks Online Mobile & Online Payments • Accept contactless payments with Tap to Pay on iPhone • No extra dongles, terminals or hardware needed — just your iPhone Digital Forms & Assets • Complete digital reports, procedures & certificates on site, through the app • Create custom forms for your business & industry • Catalogue client assets & view their service history Job History • Access a full history of work done for every client • Attach notes, photos, videos, emails & messages to jobs • Automatic back-up & secure cloud storage Accounting Integrations • Connect to Xero or QuickBooks Online • Sync invoices & payments from ServiceM8 • Streamline invoicing, payments & accounting Pricing • A range of monthly plans to suit your business & requirements • Plans bundle jobs, SMSs & add-ons into a single monthly price • No contracts, setup fees, or ‘per-user’ fees. • Unlimited users & storage • 14-day free trial Support • Free, 24/7 email & chat support • Self-serve Help Centre with articles & videos • Global network of ServiceM8 Partners offering setup services In-App Purchase Terms When you subscribe to a plan through the ServiceM8 app, payment will be charged to your Apple ID on a recurring monthly basis. Your monthly subscription will automatically renew unless you cancel at least 24 hours before the renewal date. You can manage your subscription in the ServiceM8 app in More > Settings > ServiceM8 Account. Any unused portion of your free trial is forfeited after purchase. Terms of Service: www.servicem8.com/terms-of-service Privacy Policy: www.servicem8.com/privacy-policy The ServiceM8 application uses background location. Continued use of GPS running in the background can decrease battery life. ## Key features - Digital job cards - Scheduling and dispatch - Online quotes and invoicing - Client communication tools - Staff location tracking - Mobile payments - Digital forms and asset management ## Pricing and in-app purchases Base price: Free. **Subscriptions** | Subscription | Price | Period | | --- | --- | --- | | Starter | $28.99 | per month | | Growing | $78.99 | per month | | Premium | $149.99 | per month | | Lite | $8.99 | per month | ## What do users think of ServiceM8? Overall sentiment: positive **Pros** - 💻 Powerful and feature-rich - 🚀 Streamlines business operations - 👍 Intuitive and user-friendly - 💰 Affordable pricing - 🔥 Constantly improving with new features - 🤖 Helpful AI assistant - 🌟 Excellent customer service **Cons** - 🐛 Occasional bugs and crashes - 🤖 AI assistant could be improved - 🔍 Search functionality could be better - 📁 Limited file management options - 🗓️ Calendar view could be more user-friendly - 🔌 Integration issues with other software **Commonly reported bugs** - Syncing issues between mobile app and desktop - Crashes when trying to open PDF files - Calendar view reverting to old dates - Inability to assign tasks to specific employees - Payment processing problems **Most requested features** - Ability to track equipment repairs - Customizable invoice templates - Improved routing and scheduling tools - Automated monthly statements for clients - Better integration with Android devices - More flexible job costing and margin tracking ## Recent user reviews (10 of 277) All indexed reviews: https://appshunter.io/ios/app/servicem8-field-service-app/id378062736/reviews.md ### 5/5 — Great *2026-08-14, version 14.0.3* It is so helpful for my work requirements ### 3/5 — Unfortunately buggy and tech support is vague *2026-08-14, version 14.0.3* Have been using this app for 8 years and it’s been great up until recently which I’ve had issues with the searching function, text to clients to auto fill a job never inputting back into the app, chasing clients to go missing and inadvertently loosing clients to other plumbers as they feel I’m fobbing them off. In the end love to see problems being actioned with some sort of communication rather than echo’s ### 5/5 — LG *2026-08-13, version 14.0.3* Would be good to have .5 wide angle for taking photos ### 3/5 — Inconsistent Processes and functionality *2026-08-10, version 14.0.3* This app offers so much more than many of your major players in the FSM market. HOWEVER, many of the things it does, it does well, but it is inconsistent as to what you can do in the app vs the desktop browser version. To say this is targeted for Apple users is a falsehood to a large extent. I do use Apple by coincidence, but if you want access to the full capabilities, that’s only possible through the browser. Also, the app and browser based versions are NOT Mobile optimized. The app is mostly, but not entirely and the browser version, well let’s just say, welcome to the beginning of the internet meets mobile device…sure it loads, but I’ll be shocked if you can do much on it. Nothing sizes properly when you zoom or scale for the device. I really can’t believe how, in this day and age, that a mobile site can be SO BAD. ### 1/5 — Hopelessly inadequate *2026-08-03, version 14.0.3* If you want to spend hours training before using or spend hours on chat bot instead of talking to someone directly, then this is the app for you! Buyer beware… ### 5/5 — Good App *2026-07-29, version 14.0.2* The best handyman app around ### 1/5 — Poor customer service *2026-07-23, version 14.0.3* Really poor functionality where a customer replies to a message but you don’t receive unless they do it in a particular way. Reported it with no resolution. Has cost me time and money. ### 3/5 — Automatic invoice reminders *2026-07-20, version 14.0.3* The order of my reminders reversed without me knowing. Final reminder went to first reminder. Not good ### 5/5 — Fantastic! *2026-07-09, version 14.0.3* Makes life so much easier ### 3/5 — Work *2026-07-08, version 14.0.3* The camera function needs to zoom out option ## Frequently asked questions about ServiceM8 ### What does ServiceM8 do? ServiceM8 is job management software designed for trade contractors and home service businesses. It helps manage jobs from start to finish, including scheduling, quoting, invoicing, client communication, and payments, all accessible via a mobile app and online dashboard. ### What are the key features of ServiceM8? Key features include digital job cards, scheduling and dispatch, online quotes and invoicing, client communication tools (email/text), staff location tracking, mobile payments via Tap to Pay on iPhone, digital forms, asset management, and accounting integrations with Xero and QuickBooks Online. ### How much does ServiceM8 cost? ServiceM8 offers a range of monthly plans to suit different business needs. While the app itself is free to download and try, ongoing use requires a subscription to one of their paid plans. Specific pricing details are available on their website. ### What devices is ServiceM8 compatible with? Field staff can use the ServiceM8 app on iPhone and iPad devices. Office staff can access the full ServiceM8 dashboard online via a web browser on Mac or PC computers. ### Who is the ideal user for ServiceM8? The app is ideal for contractors and field service businesses with a high turnover of short jobs. This includes industries like plumbing, electrical, HVAC, cleaning, gardening, and locksmithing, for businesses ranging from sole operators up to 20 staff. ## Version history (last 5 releases) ### 14.0.3 — 2026-07-08 Minor fixes and improvements ### 14.0.2 — 2025-10-24 Minor fixes and improvements ### 14.0.1 — 2025-10-15 Minor fixes and improvements ### 14.0 — 2025-09-18 Introducing ServiceM8 14! • iOS 26 Liquid Glass A fresh new look that maximises content on screen — buttons and tabs are lighter and let the content behind show through. • Markup Improvements Make markups clearer and more professional. Add text directly onto images, draw proper circles, squares and lines, and even drag images onto photos or documents. • Tap to Pay on iPhone | NZ Support Now available in New Zealand, joining Australia, Canada, the United Kingdom and the United States! Accept in-person, contactless payments with nothing but your iPhone. • Copy & Paste Checklists Quickly copy a checklist group from one job and paste it to another. • Document Scanner | Auto-Naming Scanned PDFs are now automatically named, so it’s easier to keep track of documents. • Send Photos & Files by SMS You can now send photos or files to clients via SMS, at no extra cost. • Auto Routing Get the most efficient order to attend your scheduled jobs for the day. Auto Routing works with allocated and fixed-time bookings, with varying levels of optimisation available to choose from. • Job Check Out Report See a detailed breakdown of every visit: GPS logs, travel vs. time on site, notes, items, photos, videos, and checklists completed. • Edit Job Time You can now edit job time in the app, via the Job Check Out Report, or right at Check Out. • New Job Actions Call Supplier — instantly call suppliers saved with the Suppliers add-on. Navigate to Supplier — get directions straight from the job card. • Supplier Emails Saved Supplier emails are available to choose from when drafting emails from a job card. • Proposals | Fixed Items (Subtotal Only) List items in Proposals without showing individual prices — customers see item names and a subtotal only, giving you flexibility in how you present quotes. • Knowledge | View Original PDF With the new ability to upload PDFs as Knowledge, when viewing this Knowledge in the app, the document is converted into a format for the best experience, however you can also view the original PDF. • Asset Management | QR Code Linking With the new ability to bulk import Assets, you can now quickly link each one on site by applying a QR code label, then searching and attaching it to the relevant Asset. • iPad Improvements Support for iPadOS 26 keyboard, menu and windows. ### 13.0.7 — 2025-02-24 Minor fixes and improvements ## Apps similar to ServiceM8 | App | Rating | Price | Category | | --- | --- | --- | --- | | [Jobber Field Service Software](https://appshunter.io/ios/app/jobber-field-service-software/id1014146758) | 4.8 (20,563) | Free | Business | | [FieldVibe: Field Service App](https://appshunter.io/ios/app/fieldvibe-field-service-app/id1426360452) | 4.8 (264) | Free | Business | | [FieldCamp Field Service](https://appshunter.io/ios/app/fieldcamp-field-service/id1576485239) | 4.6 (125) | Free | Business | | [Joist: Estimate Invoice Maker](https://appshunter.io/ios/app/joist-estimate-invoice-maker/id592163563) | 4.7 (13,767) | Free | Business | | [Job Quote Maker - Invoice app](https://appshunter.io/ios/app/job-quote-maker-invoice-app/id707728884) | 4.8 (150) | Free | Business | | [Housecall Pro: Field Service](https://appshunter.io/ios/app/housecall-pro-field-service/id692833651) | 4.6 (28,821) | Free | Business | ## More apps by Eroldawn Pty Ltd - [ServiceM8 Phone](https://appshunter.io/ios/app/servicem8-phone/id1525034898) All apps by Eroldawn Pty Ltd: https://appshunter.io/developer/378062739 ## Related topics [servicem8](https://appshunter.io/ios/topics/servicem8) · [job management software](https://appshunter.io/ios/topics/job-management-software) · [job management](https://appshunter.io/ios/topics/job-management) · [servicem8 phone](https://appshunter.io/ios/topics/servicem8-phone) · [M8](https://appshunter.io/ios/topics/m8) · [esko software bvba](https://appshunter.io/ios/topics/esko-software-bvba) · [job management app](https://appshunter.io/ios/topics/job-management-app) · [contractor schedule](https://appshunter.io/ios/topics/contractor-schedule) · [hubermat software](https://appshunter.io/ios/topics/hubermat-software) · [kyworks software](https://appshunter.io/ios/topics/kyworks-software) · [obied corner software](https://appshunter.io/ios/topics/obied-corner-software) · [doko software](https://appshunter.io/ios/topics/doko-software) · [eponto despacho](https://appshunter.io/ios/topics/eponto-despacho) · [atoss software ag](https://appshunter.io/ios/topics/atoss-software-ag) · [field service app](https://appshunter.io/ios/topics/field-service-app) · [abracadabra software solutions](https://appshunter.io/ios/topics/abracadabra-software-solutions) · [plumbing job](https://appshunter.io/ios/topics/plumbing-job) · [microloop it solutions llp](https://appshunter.io/ios/topics/microloop-it-solutions-llp) · [hedonic software](https://appshunter.io/ios/topics/hedonic-software) · [field service software](https://appshunter.io/ios/topics/field-service-software) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*