# ServiceMax Field Service App > Field service management app for iPad with offline capabilities and job workflow tools. (iPhone/iPad app by ServiceMax Inc.) - Source: https://appshunter.io/ios/app/servicemax-field-service-app/id1242227075 (this page in markdown: same URL + `.md`) - Developer: [ServiceMax Inc](https://appshunter.io/developer/404503176) - Category: Business, Productivity - Price: Free - Rating: 2.40/5 from 22 App Store ratings · 14 written reviews indexed - Age rating: 4+ - Requires: iOS 10.0 · 39 MB - Languages: American English, French (France), German (Germany), Italian, Japanese, Korean, Chinese (Simplified, China), Chinese (Traditional, Taiwan) - Released: 2017-07-30 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/servicemax-field-service-app/id1242227075/reviews.md ## What is ServiceMax Field Service App? Field Service App for iPad is the next generation mobile app for Field Service Management in the enterprise. More than just a calendar and task list, the Field Service App for iPad empowers engineers and technicians with everything they need to show up on time, stay productive, speed time-to-invoice and improve customer experience. It delivers an enhanced field-ready design that works offline and takes advantage of the native capabilities, larger screen and greater power of the iPad.   Features • Access to all pertinent data: entitlement verifications, customer history, location, contacts, product service history, estimates, warranties, parts and more • Multiple calendar views of work orders, long-term projects and tasks can dynamically changed for self-scheduling • One-touch communication and hands-free GPS navigation offer quick access to job information • ServiceMax Service Flow provides configurable, step-by-step process workflows for any type of service to keep techs on track • Create template driven checklists for standardized inspections, safety checks, diagnostics and more • Troubleshooting gives expert access to product documents, videos and social collaboration • Search to quickly locate parts and products in trunk stock, customer consignment, stocking hubs and more • Real-time, automated pricing validates entitlements for accurate time and materials estimations • Add attachments so engineers can easily capture and share photos/video taken at the customer site, email service reports, or contracts • Smart Business Docs to create service reports, invoices, etc. and have customers sign them while on site • The ServiceMax Installed Base App (ProductIQ) delivers connected device details for technician visibility and records in-field activities.** • Intuitive field-ready design features large targets, fewer clicks, time-saving formula fields and data validation • Advanced data validation during data entry ensures data integrity even if connectivity is not available • Smart Sync delivers fast, reliable offline performance using bi-directional sync and advanced offline scenarios • Single sign on (SSO) and OAuth 2.0 support ensure faultless, secure access ## Key features - Offline access to all pertinent data - Multiple calendar views for work orders - One-touch communication and GPS navigation - Configurable step-by-step service workflows - Template-driven checklists for inspections - Troubleshooting with expert access to resources - Automated pricing and estimation - Capture and share photos/videos - Create and sign service reports/invoices on-site ## Recent user reviews (10 of 14) All indexed reviews: https://appshunter.io/ios/app/servicemax-field-service-app/id1242227075/reviews.md ### 1/5 — Garbage *2023-12-03* Incompetent software that has you doing reports over and over and over again. ‘Be patient’ they said after sending a second password reset link 4 MONTHS AGO Yet to arrive, tech support is horrific and has cost me massively as jobs have not went through as they should and has affected my income GARBAGE DO NOT USE ### 1/5 — Just like Everton *2023-02-11* This app is as good as Everton average to poor. ### 1/5 — IOS15 *2021-11-17* Doesn’t work with IOS15 ### 1/5 — Don’t bother *2021-04-22* This app is garbage it’s a waste of money loving it loving it. ### 1/5 — Worst app I’ve ever downloaded *2020-08-24, version 3.8.6* App continually freezes and has repeated issues. Problems addressed slowly, if ever at all. The only app I’ve ever downloaded that periodically has to be deleted and then reinstalled. Avoid at all costs, if possible! ### 1/5 — Garbage *2020-06-27* This app is so Rubbish check boxes jumping about just naff ### 1/5 — Shocking update!! *2020-05-12* Can’t copy and paste information from the app, doesn’t allow you to sign and complete and options don’t appear when you complete sections. Constantly closing down app and re opening it to complete tickets. ### 1/5 — Wasteoftime *2020-03-17* Can’t believe the amount of time I’ve wasted on Servicemax problems. Needs scraping. ### 1/5 — Just so bad *2020-03-13* This app constantly requires reinstalling So bad on the front end How many times we loose data is not funny Run run away ### 2/5 — Data sync is slow *2020-02-12, version 3.7.3* Data Sync is very slow, it hangs up all the time with latest version. ## Frequently asked questions about ServiceMax Field Service App ### What is ServiceMax Field Service App used for? ServiceMax Field Service App is designed to help field service technicians manage their work efficiently. It provides access to customer history, job details, and allows for offline work, speeding up time-to-invoice and improving customer experience. ### Is ServiceMax Field Service App available on Android devices? Based on the provided information, ServiceMax Field Service App is specifically designed for iPads and is listed as supported on 'ipad' devices. There is no mention of Android compatibility. ### How does ServiceMax Field Service App handle offline work? The app features an intuitive field-ready design that works offline, taking advantage of the iPad's capabilities. Smart Sync ensures fast, reliable offline performance with bi-directional sync and advanced offline scenarios, maintaining data integrity. ### What kind of data can technicians access with ServiceMax Field Service App? Technicians can access all pertinent data including entitlement verifications, customer history, location, contacts, product service history, estimates, warranties, and parts information. ### Does ServiceMax Field Service App have ads? No, the application does not contain advertisements. The 'hasAds' flag is set to false, indicating an ad-free experience. ### How often is ServiceMax Field Service App updated? The app was last updated on December 14, 2023, with version 3.13.5. This indicates a relatively recent update, suggesting ongoing development and maintenance. ### What is the user rating for ServiceMax Field Service App? The app has a rating of 2.4 stars from 22 ratings. This suggests that while some users find it useful, there may be areas for improvement based on user feedback. ### Can customers sign service reports or invoices on-site using the app? Yes, the app includes Smart Business Docs that allow technicians to create service reports and invoices, and have customers sign them directly on-site. ## Version history (last 5 releases) ### 3.13.5 — 2023-12-14 This release included library upgrades and internal defect fixes. ### 3.13.4 — 2023-10-27 056107: The child lines created in FSA were not synced to the server when multi-source mapping was configured for an SFM. ### 3.13.3 — 2023-09-29 056678: The Data Validation Rule did not work as expected in the FSA as boolean values were incorrectly converted to string. 056340: The DateTime field did not display the user-selected values on the UI as an empty string revoked the user-selected values. ### 3.13.2 — 2023-07-13 Defect Fixed: 055353: The Start DateTime and End DateTime fields did not render values on the UI when the Work Order was debriefed. This issue was specific to iOS version 16.4. 055414: The orientation became unresponsive in the landscape mode when the user added the signature on the Output Document and clicked Done. This issue was specific to iOS version 16.4. 055588: The lookup filter with advanced search did not work as expected. ### 3.13.1 — 2023-01-27 Defect Fixed: The ".value" in the picklist and multi-picklist field APIs were not supported on FSA. ## Apps similar to ServiceMax Field Service App | App | Rating | Price | Category | | --- | --- | --- | --- | | [Artlogic](https://appshunter.io/ios/app/artlogic/id1667609500) | 5.0 (2) | Free | Business | | [CRGO](https://appshunter.io/ios/app/crgo/id6443815000) | — | Free | Business | | [Usiminas - Extranet Mobile](https://appshunter.io/ios/app/usiminas-extranet-mobile/id1662385060) | — | Free | Business | | [Gimbal Barcode](https://appshunter.io/ios/app/gimbal-barcode/id1441536996) | 5.0 (2) | Free | Business | | [TrueContext](https://appshunter.io/ios/app/truecontext/id305587992) | 2.3 (58) | Free | Business | | [領収書メーカー - 領収書 作成 アプリ インボイス](https://appshunter.io/ios/app/id6443805780) | — | Free | Business | ## More apps by ServiceMax Inc - [ServiceMax Zinc](https://appshunter.io/ios/app/servicemax-zinc/id655258963) - [ServiceMax Go](https://appshunter.io/ios/app/servicemax-go/id1331753646) All apps by ServiceMax Inc: https://appshunter.io/developer/404503176 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*