# ServiceMax Go — We keep the world running > Field service management app for planning, execution, and communication. (iPhone/iPad app by ServiceMax, Inc..) - Source: https://appshunter.io/ios/app/servicemax-go/id1331753646 (this page in markdown: same URL + `.md`) - Developer: [ServiceMax, Inc.](https://appshunter.io/developer/404503176) - Category: Business, Productivity - Price: Free - Rating: 1.20/5 from 46 App Store ratings · 252 written reviews indexed - Age rating: 4+ - Requires: iOS 15.5 · 159 MB - Languages: American English, Arabic, Czech, Danish, Dutch, Finnish, French (France), German (Germany), Hebrew, Indonesian and 15 more - Released: 2019-03-30 - Data updated: 2026-08-30 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/servicemax-go/id1331753646/reviews.md ## What is ServiceMax Go? Everything field teams need to plan, execute, and communicate about their work. ServiceMax Go, available on smartphones and tablets, empowers technicians, field engineers, and maintenance personnel with everything they need to plan their work, execute it efficiently, and effectively communicate with customers and colleagues. ServiceMax Go’s modern design is purpose-built for field workers with easy navigation, intuitive screens, and powerful offline capabilities—enabling complete visibility for maximum productivity. Access Data, Online or Offline: • Entitlement verifications • Customer & product service history, location, contacts, estimates, warranties, parts, and more • Industry-leading offline capabilities • Flexible sync settings to control background and sync behavior, delivering fast, reliable app performance • Advanced data and business rules validation during data entry ensures data integrity even if connectivity is not available Interactive Calendar Views: • Preview daily and weekly tasks • Agenda calendar view • Driving directions, travel times, appointment details, and more Service Execution: • Step-by-step instructions • Service Flow Manager drives business process automation for technicians • Templatized checklists with section navigation, progress status, and inline navigation for inspections, safety checks, diagnostics, and more • Price list support for automated pricing validation on time and materials estimates Smart Document Generation: • Create service reports, invoices, etc. for customers to sign while on-site to expedite processing • Signature capture support Collaborate Freely: • Instant access to documents, videos, and technician and expert collaboration • Share photos and videos taken at the customer site, email service reports or contracts • Seamlessly integrated with ServiceMax Zinc and ServiceMax Engage Search: • Locate parts and products in own or nearby technicians’ trunk stock, customer consignment, stocking hubs, spare parts, and more • Search nearby for work orders, installed products, parts stock, and any other records Intuitive, Modern UX: • Intuitive, field-ready UI design enabling technicians to get work done with minimal clicks and taps • Push and SMS notifications • Allows for custom UI, extended navigation and functionality with Mobile Activity Space ## Key features - Offline data access - Interactive calendar views - Step-by-step service execution - Smart document generation - On-site signature capture - Part and product search - Technician collaboration ## Recent user reviews (10 of 252) All indexed reviews: https://appshunter.io/ios/app/servicemax-go/id1331753646/reviews.md ### 1/5 — Junk App *2026-08-18* My company has been using this program for 4 years now and still is the worst service reporting program I have ever used in my 20+ years in the field ### 1/5 — Worst app I’ve ever used *2026-07-24* Everything is incredibly slow. It will give you random errors and then delete your entire Work order and you have to start all over. Have to click 100 times per work order and every click adds 10 seconds of loading and by the time you are finished with your work order it’s been an extra 30 minutes of paperwork per WO. ### 1/5 — ServiceMax Sucks *2026-07-22, version 14.0.0* This has to be one of the worst ways to close calls in the 30+ years I’ve worked in Field Service. What was Roche thinking when they decided to go with ServiceMax? I experience constant lockups/ application freezes, the app is not intuitive at all to use, lots of difficulties and errors when closing cases. Please bring back Clockport!!! ### 1/5 — Absolute Trash *2026-06-24* This app will cause you hair loss and possibly a speedy divorce. Nothing works right, and your days will be filled with unfiltered RAGE! -Field Service Engineer ### 1/5 — How bad can software be? Download this app to find out. *2026-06-24, version 14.0.0* The people who developed this app must hire school graduates. How bad can software be? Download this app to find out. ### 1/5 — Makes me want to self immolate every day *2026-06-02* I don’t know how much longer I will be able to resist the urge to destroy this phone with this dog water software that I’m sure costs millions of dollars for some reason. Two highschool kids could make a more functional platform over a weekend in the computer lab. If I could give it less than 1 star I would. It actively harms my mental health and detracts from my joy in life. Do better you corporate goons. ### 1/5 — junk *2026-06-01* notice how very few people took the time to rate this app…those who have are speaking on behalf of many users who gruel in silence over the raw garbage that they have no other choice but to suffer using. This program is recycled garbage that only proves itself as a ditched piece of GE software that they pawned off after finally realizing the boat anchor it will always remain. ### 5/5 — Great app used by my employer *2026-04-26, version 13.4.0* My employer is a large international corporation and I’ve used it for 3+ years without an issue. ### 2/5 — Clunky *2026-04-19* This hunk of poo can’t even get the update feature correct. Whenever an update comes out it will force a pop up telling the user to sync, but all options are frozen. Closed app, re open app, quickly navigate to sync screen (otherwise the pop up will strike within 3 seconds), successfully hit sync only to get an error that the previous sync must complete before starting a new one. Semantics would lead one to believe the update is happening but after 10 minutes of nothingness…. Only solution is to remove and reinstall app, all while customer is staring at me farting around on my phone with this garbage app. All of my fellow technicians report same issue with this delightful product. Aside from that, it’s slow, requiring you to wait while it updates after each task in the order process. Process time over mobile has its limits, but updating 5 times throughout the course kills productivity in the field ### 1/5 — DONT DO IT *2026-03-31, version 13.3.0* I was happy before I downloaded this app, it has brought me nothing but sheer pain and misery. My wife left me, my kids don’t want to see me anymore and my hair has fallen out. If I had three bullets and was in a room with hitler, Stalin and this app…I would shoot this god forsaken app three times. This app is responsible for 90% of the worlds climate change, the amount of battery usage you use in trying to get this app to work is responsible for melting the ice caps. ## Frequently asked questions about ServiceMax Go ### What does ServiceMax Go do? ServiceMax Go is a mobile application designed for field teams. It empowers technicians and engineers to plan their work, execute service tasks efficiently, and communicate with customers and colleagues. The app provides access to essential data, service history, and tools for on-site operations. ### What are the key features of ServiceMax Go? Key features include robust offline capabilities for accessing data like entitlement verifications and service history, interactive calendar views for task management, step-by-step service execution guides, smart document generation with signature capture, and tools for searching parts and collaborating with other technicians. ### Is ServiceMax Go free to use? Based on the provided information, the app is listed as 'free'. This suggests that there are no upfront costs or subscription fees required to download and use the core functionalities of the application. ### What devices is ServiceMax Go compatible with? ServiceMax Go is available on smartphones and tablets. Its design is purpose-built for field workers, ensuring intuitive navigation and efficient use on various mobile devices. ### How does ServiceMax Go help with on-site service execution? The app provides step-by-step instructions and a Service Flow Manager to automate business processes for technicians. It also includes templated checklists for inspections and diagnostics, and supports price list validation for time and materials estimates, streamlining on-site service delivery. ## Version history (last 5 releases) ### 14.2.0 — 2026-08-28 We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers. ### 14.1.0 — 2026-07-31 We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers. ### 14.0.0 — 2026-06-11 We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers. ### 13.4.1 — 2026-05-08 We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers. ### 13.4.0 — 2026-04-24 We regularly update ServiceMax Go to deliver innovation and improve app performance for field technicians and engineers. ## Apps similar to ServiceMax Go | App | Rating | Price | Category | | --- | --- | --- | --- | | [Zimperium MTD](https://appshunter.io/ios/app/zimperium-mtd/id1030924459) | 3.0 (126) | Free | Business | | [Box for EMM](https://appshunter.io/ios/app/box-for-emm/id882085676) | 3.0 (21) | Free | Business | | [Usiminas - Extranet Mobile](https://appshunter.io/ios/app/usiminas-extranet-mobile/id1662385060) | — | Free | Business | | [AccuV](https://appshunter.io/ios/app/accuv/id1462977700) | 2.0 (57) | Free | Business | | [SEC3URE GO!](https://appshunter.io/ios/app/sec3ure-go/id1470693988) | 1.2 (168) | Free | Business | | [Wheels Mobile Assistant](https://appshunter.io/ios/app/wheels-mobile-assistant/id1285672691) | 3.2 (651) | Free | Business | ## More apps by ServiceMax, Inc. - [ServiceMax Zinc](https://appshunter.io/ios/app/servicemax-zinc/id655258963) - [ServiceMax Field Service App](https://appshunter.io/ios/app/servicemax-field-service-app/id1242227075) All apps by ServiceMax, Inc.: https://appshunter.io/developer/404503176 ## Related topics [esp partner go](https://appshunter.io/ios/topics/esp-partner-go) · [vuspex go](https://appshunter.io/ios/topics/vuspex-go) · [appmax pro](https://appshunter.io/ios/topics/appmax-pro) · [we go look](https://appshunter.io/ios/topics/we-go-look) · [ecore serviceman](https://appshunter.io/ios/topics/ecore-serviceman) · [zinc](https://appshunter.io/ios/topics/zinc) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*