# Serviceo Pro — Global field services

> Field service management and job marketplace for technicians and service providers. (iPhone/iPad app by Iron Systems Inc..)

- Source: https://appshunter.io/ios/app/serviceo-pro/id1443955743 (this page in markdown: same URL + `.md`)
- Developer: [Iron Systems Inc.](https://appshunter.io/developer/1443955742)
- Category: Business, Productivity
- Price: Free
- Rating: 3.00/5 from 2 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 51 MB
- Languages: American English
- Released: 2019-08-02
- Data updated: 2026-07-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/serviceo-pro/id1443955743/reviews.md

## What is Serviceo Pro?

Serviceo Pro mobile app is an offering from Iron Systems to enable a technician performing a field service on a customer Job. This mobile app is part of the Serviceo ecosystem which is the first of its kind ERP, for seamlessly integrating logistics and IT Field Services into a single platform. 

When on-site services requires a replaceable component or Spare Parts Kit, miscommunications or poor scheduling result in days or weeks of delays leading to infuriated customers. Serviceo solves those issues by providing an access to information immediately thereby enabling the users.

Key aspects of Serviceo Pro mobile app are:

1. The Serviceo App targets the global customers who wish to get field service for their installed products located at numerous locations across the globe. Their technicians can use this app and get connected to the field service data on the go.

2. Serviceo is an ever expanding marketplace that allows existing and new service providers to use the platform. Independent vendors across the globe can access business opportunities in their domain and then bid for those opportunities to do business with customers.

3. Serviceo Pro mobile app provides the customer service based Jobs to the technicians in the field who can then utilize this information to perform their work in an efficient manner.

The following are the keys features in the app:

1. Activity Feed: This will list all the activities that are happening through out the application.       

2. File Manager: This will list all the files that are uploaded by the current logged in user.

3. Job Manager: This will list all the jobs that are currently available for work. 

4. Dashboard: It provides quick overview of open, invited and completed Jobs.

5. CheckIn/CheckOut: It allows users to mark daily CheckIn/CheckOut as per their defined Job Schedules.

## Key features

- Activity Feed
- File Manager
- Job Manager
- Dashboard Overview
- Check-In/Check-Out

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/serviceo-pro/id1443955743/reviews.md

### 5/5 — Awesome app

*2020-10-01, version 1.5.8*

Ease of use that all I have to say.

### 5/5 — Perfect app for the field service providers

*2020-09-30, version 1.5.8*

This app has nice features which makes this app perfect for field service providers and customers.

### 5/5 — Really helpful

*2020-09-30, version 1.5.8*

Very helpful and effective app in providing on demand onsite field technician services.

## Frequently asked questions about Serviceo Pro

### What is Serviceo Pro?

Serviceo Pro is a mobile application designed for field service technicians. It integrates with a larger ERP system to manage jobs, access customer information, and handle spare parts logistics.

### Who can use Serviceo Pro?

The app targets global customers needing field service for their installed products and their technicians. It also serves as a marketplace for new and existing service providers to find and bid on business opportunities.

### How does Serviceo Pro help with delays?

By providing immediate access to job and spare parts information, Serviceo Pro aims to prevent miscommunications and poor scheduling that can lead to significant delays and customer dissatisfaction.

### What are the key features of Serviceo Pro?

Key features include an Activity Feed for tracking application events, a File Manager for uploaded files, a Job Manager for available work, a Dashboard for job overviews, and Check-In/Check-Out functionality for job schedules.

### Is Serviceo Pro available on multiple devices?

Based on the provided data, Serviceo Pro is supported on iPhone and iPod devices.

### How often is Serviceo Pro updated?

The app was last updated on February 13, 2023, with version 1.5.25. This indicates a recent update, suggesting ongoing development and maintenance.

### What is the user rating for Serviceo Pro?

Serviceo Pro has a rating of 3.0 stars based on 2 user ratings. This suggests mixed user sentiment, with room for improvement.

### Does Serviceo Pro have ads?

No, Serviceo Pro does not contain advertisements. The app is free to download and use without any ad interruptions.

## Version history (last 5 releases)

### 1.5.25 — 2023-02-13

Improved CheckIn/CheckOut procedure that will allow users to check in to work, take breaks, return from breaks, and check out after completing the day work.

### 1.5.24 — 2023-02-09

1. Implemented a validation on the Job Status screen (Job Manager) that will prohibit MSP Users to assign Worker to two different Jobs for same Location, Date, and Time.
2. The Assign Worker pop-up on the Job Status screen will now only show APVP approved Worker(s).
3. Added a new feature to alert MSP user whether VMS Worker’s Mobile device GPS location is on or off when he/she starts driving to the Jobsite location by tapping the En-Route button.
4. Added a new feature that will enable worker (VMS) to On/Off GPS Location when he/she taps the En-Route button and his/her GPS Location service is off.
5. Enabled early check-in feature that will allow MSP/FTE users to do check-in and start their day work before scheduled time.
6. Fixed an issue where users were getting checked out automatically after 12 AM midnight.
7. Fixed and issue where users were unable to checkin on their schedule time.

### 1.5.22 — 2021-10-27

1. Added the ‘Date Created’ filter to the list of existing Case Filters on the Service Manager (Dispatch FSE) Console and Case Messaging Console screens.
2. Added a new field ‘Customer Appointment Approval’ for the MSP Users to approve or reject the newly set worker’s appointment when worker’s appointment will be different from Customer Requested date and time.
3. The Add Worker Appointment will have an option to enter Reason for Deviation to change worker’s appointment start and end date & time.
4. Job Instruction screen will now display job-specific instructions.
5. The Calendar and Case Messaging Console screens will now have Menu (three horizontal bars) icon instead of Back button.

### 1.5.21 — 2021-05-07

New Features/Enhancements:

1. Case Messaging: Implemented a new 'Summary' screen for the Case Messaging Console. Users will now be navigated to the new Summary screen when they visit the Case Messaging Console however they will also have an option to switch to the Details tab.
2. The Message and Calendar menu tile icons will now display count of the unread messages and today's job(s). The count will get reset to zero once users tap the Message and Calendar tile icons or Bookmark icon.

### 1.5.20 — 2021-03-26

New Features/Enhancements:

1. PMS View: Implemented Global Chat module for the PMS Users. It will allow PMS Users to chat with all stakeholders on the PMS Cases. 
2. PMS View: Implemented File Upload feature on the Order Details screen (Service Manager).
3. Login screen: Enabled 'Remember Me' functionality on the Login screen.
4. Check-In/Check-Out: Now the Change Time Request option on the Time Clock Manager screen will be disabled after customer approval.

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## More apps by Iron Systems Inc.

- [Serviceo Chat](https://appshunter.io/ios/app/serviceo-chat/id1608053230)
- [Serviceo Team](https://appshunter.io/ios/app/serviceo-team/id6449536139)
- [Serviceo Field](https://appshunter.io/ios/app/serviceo-field/id6756704910)

All apps by Iron Systems Inc.: https://appshunter.io/developer/1443955742

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*