# ServiceOwl

> Security system management software for centralized asset monitoring and maintenance reporting. (iPhone/iPad app by Site Owl, LLC.)

- Source: https://appshunter.io/ios/app/serviceowl/id1441085789 (this page in markdown: same URL + `.md`)
- Developer: [Site Owl, LLC](https://appshunter.io/developer/1406664753)
- Category: Productivity, Utilities
- Price: Free
- Rating: 5.00/5 from 4 App Store ratings
- Age rating: 4+
- Requires: iOS 9.3 · 139 MB
- Released: 2019-03-10
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/serviceowl/id1441085789/reviews.md

## What is ServiceOwl?

SiteOwl™ Security System Management Software enables you to manage all of your security assets from one central vantage point. It’s a solution that focuses on increasing equipment uptime so you don’t lose visibility or control over secured areas, leaving your organization vulnerable to security breaches. If an asset goes down, SiteOwl not only alerts you, but also enables you to report the asset for maintenance with just one click. All outstanding, ongoing, and completed service tickets are documented in SiteOwl, where they are easy to access and review.

Strategic views: The dashboard provides a high-level view of your entire security infrastructure, with real-time status reports of every single security asset across all your locations. From there, you can easily navigate through devices and reports.

Device monitoring, management, and status: Digital floor plans of your organization are uploaded into SiteOwl, and your security system devices are mapped onto them with device icons. Floor plans are organized by site, buildings, and floors for easy access to exact device locations. Click on any device icon for model information, service history, and operational status.

Ticket reporting and status tracking: SiteOwl makes it easier to manage your service tickets more efficiently as well. Submit tickets with one click, and technicians will be able to easily find the asset on your property using the SiteOwl digital blueprint. Service requests and documentation will be recorded in SiteOwl to that specific device’s card, allowing you to assess individual equipment’s history and performance. The reports from that data can give you valuable planning or budget analysis information.

## Key features

- Centralized security asset management
- Real-time dashboard with strategic views
- Device monitoring and status updates
- Digital floor plans for device mapping
- One-click ticket reporting for maintenance
- Service ticket tracking and documentation
- Historical data for planning and analysis


## Frequently asked questions about ServiceOwl

### What is ServiceOwl used for?

ServiceOwl is a security system management software that allows users to monitor all their security assets from a single vantage point. It focuses on increasing equipment uptime and provides tools for reporting assets for maintenance.

### How does ServiceOwl help with maintenance?

ServiceOwl enables one-click reporting for assets that go down, alerting users and initiating maintenance requests. All service tickets are documented within the app for easy access and review.

### Can I see the status of all my security devices with ServiceOwl?

Yes, ServiceOwl provides a dashboard with a high-level view of your entire security infrastructure, offering real-time status reports for every security asset across all your locations.

### Does ServiceOwl have ads?

No, ServiceOwl does not contain advertisements.

### What devices is ServiceOwl available on?

ServiceOwl is available on iPhone, iPad, and iPod devices.

### How often is ServiceOwl updated?

The latest version of ServiceOwl is 1.6.2, and it was last updated on September 27, 2023.

### What is the user rating for ServiceOwl?

ServiceOwl has a rating of 5.0 stars based on 4 ratings.

### Is ServiceOwl free to use?

Yes, ServiceOwl is available for free.

## Version history (last 5 releases)

### 1.6.2 — 2023-09-27

- Performance and stability improvements

### 1.6.1 — 2023-09-14

- Restructured plan filters to match InstallOwl
- Certain filter settings are now saved locally and applied to all plans
- Added support for metric height
- Performance and stability improvements

### 1.6.0 — 2023-06-02

- Added recently viewed customers and jump list to customer selection
- Simplified user interface by removing dashboard screen and rarely used buttons
- Performance and stability improvements

### 1.5.6 — 2023-03-28

- Performance and stability improvements

### 1.5.5 — 2023-01-03

- More clear handling of sites with limited access.
- Performance and stability improvements.

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## More apps by Site Owl, LLC

- [SiteOwl Mobile](https://appshunter.io/ios/app/siteowl-mobile/id1406664754)
- [SiteOwl Design](https://appshunter.io/ios/app/siteowl-design/id1441085864)
- [SiteOwl](https://appshunter.io/ios/app/siteowl/id6741093847)

All apps by Site Owl, LLC: https://appshunter.io/developer/1406664753

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*