# ServiceTitan Field — The go-to tool for technicians > Field service management app for technicians with job details, estimates, and payment processing. (iPhone/iPad app by ServiceTitan Inc..) - Source: https://appshunter.io/ios/app/servicetitan-field/id1629928933 (this page in markdown: same URL + `.md`) - Developer: [ServiceTitan Inc.](https://appshunter.io/developer/977674672) - Category: Utilities - Price: Free - Rating: 3.40/5 from 4,511 App Store ratings · 245 written reviews indexed - Age rating: 4+ - Requires: iOS 17.4 · 394 MB - Languages: American English, French (France), European Spanish - Released: 2024-12-03 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/servicetitan-field/id1629928933/reviews.md ## What is ServiceTitan Field? ARRIVE INFORMED Give your technicians all the information they need to make the right decisions on the job including job history, customer profiles, recorded calls, photos, CSR notes, and more. SELL AND COMPLETE WORK ALL IN ONE PLACE Quickly build estimates in the field, record completed work with photos and forms, and take payment to close out the job. SEAMLESS END TO END WORKFLOWS ServiceTitan’s Field App syncs automatically with the office, streamlining workflows, schedules, and job details to keep your team aligned in real time —no paperwork needed. ## Key features - Job history and customer profiles - Recorded calls and photos - Estimate building in the field - Work completion recording - Payment processing - Real-time office sync ## What do users think of ServiceTitan Field? Overall sentiment: negative **Pros** - 🚀 Works well - 🚀 Great UI - 🚀 OCR works well - 🚀 Timesheets are good **Cons** - 🐛 Crashes consistently - 🐛 Glitchy and malfunctioning - 🐛 Convoluted invoicing - 👎 Missing features - 👎 Less capable than previous version - 👎 Not service tech friendly - 👎 Complicated and over-complicated - 👎 Ugly UI, looks outdated - 👎 Holding customer info hostage **Commonly reported bugs** - Can't clock in/out - Can't write up job summary properly - Frequent sign-outs **Most requested features** - Ability to add new customers - See job duration for labor charges - Sell memberships in the field ## Recent user reviews (10 of 245) All indexed reviews: https://appshunter.io/ios/app/servicetitan-field/id1629928933/reviews.md ### 1/5 — Unnecessary Changes *2026-07-21* We were just made to update to the new version of ST last week. Nothing but issues. Won’t stay online spite good service on the tablet, the new layout is not intuitive and frankly ugly, you can’t click on and copy/paste most things so transferring information from one place to another (I.E. the invoice number into an order form) so you need to memorize it or take a picture and type it in manually, the history takes forever to load even with good service and if it actually does load (I can set the date range to a single day but because it was 6 months ago it might take 5 minutes to bring up my old invoice), etc. The old version looked and worked much better, was actually user-friendly, and really didn’t have much in the way of problems that me and the other techs noticed, but with the new version we’re all finding new things daily that irk us about it. If something isn’t broken you shouldn’t fix it. ### 1/5 — Horrible Upgrade *2026-07-17, version 20.1.1* The old app was just fine. I am constantly reporting bugs to ST to have them fix. There are so many issues it’s hard to keep track of all my open cases. I guess this is what happens when a company goes public. ### 1/5 — ⭐☆☆☆☆ Greatly Downgraded the Technician Experience *2026-07-14, version 20.1.1* I’ve used ServiceTitan in the field for a long time, and the newer version has made my job significantly more difficult. The biggest issue is the Pricebook. When I’m standing with a customer, it’s often difficult to find the correct items. Even worse, the app will sometimes display one price and then suddenly glitch to a much higher price after I’ve already discussed the original price with the customer. That’s incredibly embarrassing and makes it look like I’m changing the price on them. It hurts my credibility, and more often than not I lose the job because of it. Another major disappointment is the removal of the technician sales and commission tracking that was available in the previous version. I used to be able to quickly see how much I had sold that week and other useful commission information. That was one of the most valuable features for field technicians, and it’s gone. The new app feels much more basic while somehow creating more problems. The photo and video system is also a step backward. Adding pictures now takes far more steps than it used to, making documentation slower and more frustrating. Videos continue to be unreliable, just as they were before. I’ve had multiple videos fail to upload or disappear entirely after recording them. As a service technician, those videos are often critical for warranty documentation and protecting both myself and the customer. Job history is another major issue. The location information frequently fails to show recent service history, displays information from years ago instead, or doesn’t show anything at all. Having quick access to accurate job history is essential for determining warranty coverage and understanding what work has already been completed. The app also provides very little feedback when it’s processing tasks. For example, when sending an invoice summary to a customer, it’s difficult to tell whether it has actually been sent or if it’s still loading. If I close the app because it appears frozen, the process often fails, and the customer never receives the invoice. I’ve had multiple customers tell me they never received their invoice summary because of this issue. Overall, the new ServiceTitan has made routine tasks slower, less reliable, and more stressful. Instead of helping technicians work efficiently, it creates unnecessary delays, technical issues, and awkward customer interactions. I hope these problems are addressed because the previous version provided a much better experience for technicians in the field. ### 2/5 — Lots of bugs *2026-07-13, version 20.1.1* No cell service no use of app. Can’t log out can’t get pricing or add items. POS. Don’t remove dispatched that have Changed ### 3/5 — Clunky *2026-07-12, version 20.1.1* It’s OK at best could be a lot more user friendly for field ops techs.to use.takes way longer than it should to use before and after your job is complete. From a field tech’s perspective I would definitely NOT!! Recommend this for others to use. ### 1/5 — Sucks *2026-07-10, version 20.1.0* Old app is way better. Constantly glitching, doesn’t work with little cell service. Doesn’t save or upload while off line ### 1/5 — Went from bad to terrible *2026-07-07, version 20.0.1* This is designed by clowns. It’s difficult to avoid showing the customer the material cost when going over estimates. It is constantly going offline even with full service. Changed won’t load until you refresh ten times. My life is measurably worse since I had to start using this everyday ### 1/5 — No focus no zoom *2026-07-06, version 20.0.1* How am I supposed to take and upload proper pics? No that’s Big Brother. See what I did there? ### 1/5 — Be tracked when not clock it *2026-06-29, version 20.0.1* I think that if a employee is not clocked in. that they should not be tracked by gps regardless if they are using the app to see next jobs when not clocked in ### 2/5 — Owner *2026-06-26, version 20.0.0* Too many buttons too many options not simple like Amazon have to mash four buttons to send a client an email ## Frequently asked questions about ServiceTitan Field ### What does the ServiceTitan Field app do? This app provides field technicians with all the necessary information to perform their jobs effectively. It includes access to job history, customer profiles, recorded calls, photos, and CSR notes. Technicians can also build estimates, record completed work with photos and forms, and take payments directly in the field to close out jobs. ### What are the key features of the ServiceTitan Field app? Key features include providing technicians with comprehensive job and customer information, enabling them to create estimates and record work completion with photos. It also facilitates payment processing in the field and ensures seamless, real-time synchronization with office operations, eliminating the need for paperwork. ### Is the ServiceTitan Field app free to use? Based on the provided information, the app is listed as 'free' and does not have in-app purchases or ads. This suggests that the core functionality is available without direct cost to the user. ### Who is the target audience for this app? The app is designed for field service technicians and mobile workforces. It aims to equip them with the tools and information needed to manage their jobs efficiently, from initial customer contact to job completion and payment. ### How does this app help streamline workflows? The app creates seamless end-to-end workflows by automatically syncing job details, schedules, and updates with the office in real time. This eliminates the need for manual data entry and paperwork, keeping the entire team aligned and improving operational efficiency. ## Version history (last 5 releases) ### 21.1.1 — 2026-08-14 Bug fixes and performance improvements ### 21.0.0 — 2026-08-03 Bug fixes and performance improvements ### 20.1.1 — 2026-07-10 Bug fixes and performance improvements ### 20.1.0 — 2026-07-07 Bug fixes and enhancements. ### 20.0.1 — 2026-06-26 Bug fixes and enhancements ## Apps similar to ServiceTitan Field | App | Rating | Price | Category | | --- | --- | --- | --- | | [CORE Service](https://appshunter.io/ios/app/core-service/id1566612696) | 3.6 (19) | Free | Utilities | | [Milwaukee® Pipeline Inspection](https://appshunter.io/ios/app/milwaukee-pipeline-inspection/id1505553923) | 3.0 (2) | Free | Utilities | | [Rheem](https://appshunter.io/ios/app/rheem/id1604626837) | 4.6 (1,543) | Free | Utilities | | [Bryant® Service Technician](https://appshunter.io/ios/app/bryant-service-technician/id1123183471) | 2.4 (38) | Free | Utilities | | [HQx Live](https://appshunter.io/ios/app/hqx-live/id1103321719) | 2.9 (37) | Free | Utilities | | [Bluon HVAC](https://appshunter.io/ios/app/bluon-hvac/id1357521880) | 4.8 (4,450) | Free | Utilities | ## More apps by ServiceTitan Inc. - [ServiceTitan Mobile](https://appshunter.io/ios/app/servicetitan-mobile/id1037989976) - [ServiceTitan Office](https://appshunter.io/ios/app/servicetitan-office/id1568568197) - [ServiceTitan Inventory](https://appshunter.io/ios/app/servicetitan-inventory/id1605822999) All apps by ServiceTitan Inc.: https://appshunter.io/developer/977674672 ## Related topics [servicetitan field](https://appshunter.io/ios/topics/servicetitan-field) · [stfeild](https://appshunter.io/ios/topics/stfeild) · [service titan feild](https://appshunter.io/ios/topics/service-titan-feild) · [field by service titan](https://appshunter.io/ios/topics/field-by-service-titan) · [service titan](https://appshunter.io/ios/topics/service-titan) · [lth tecnico](https://appshunter.io/ios/topics/lth-tecnico) · [ecotrak techs](https://appshunter.io/ios/topics/ecotrak-techs) · [nlight field service](https://appshunter.io/ios/topics/nlight-field-service) · [servicetitan mobile](https://appshunter.io/ios/topics/servicetitan-mobile) · [electrolux field service](https://appshunter.io/ios/topics/electrolux-field-service) · [technician wattapp](https://appshunter.io/ios/topics/technician-wattapp) · [service titan pro](https://appshunter.io/ios/topics/service-titan-pro) · [service titan field pro](https://appshunter.io/ios/topics/service-titan-field-pro) · [carrier service technician app](https://appshunter.io/ios/topics/carrier-service-technician-app) · [info tech field interviewer](https://appshunter.io/ios/topics/info-tech-field-interviewer) · [oj air service tool](https://appshunter.io/ios/topics/oj-air-service-tool) · [technician service tool](https://appshunter.io/ios/topics/technician-service-tool) · [temperzone service tools](https://appshunter.io/ios/topics/temperzone-service-tools) · [gaiia field service](https://appshunter.io/ios/topics/gaiia-field-service) · [abb ellipse wfm fieldworker](https://appshunter.io/ios/topics/abb-ellipse-wfm-fieldworker) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*