# ServiceTrade

> Mobile app for commercial service contractors to manage jobs and customer interactions. (iPhone/iPad app by ServiceTrade, Inc..)

- Source: https://appshunter.io/ios/app/servicetrade/id633457052 (this page in markdown: same URL + `.md`)
- Developer: [ServiceTrade, Inc.](https://appshunter.io/developer/633457055)
- Category: Business, Productivity
- Price: Free
- Rating: 4.20/5 from 584 App Store ratings · 142 written reviews indexed
- Age rating: 4+
- Requires: iOS 15 · 105 MB
- Languages: American English
- Released: 2013-04-23
- Data updated: 2026-08-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/servicetrade/id633457052/reviews.md

## What is ServiceTrade?

ServiceTrade is for commercial service contractors. Technicians use the ServiceTrade app to deliver more jobs, report better information, and connect with customers. 

With ServiceTrade, commercial service technicians can: 

- Access detailed job information 
- Record time spent preparing, in transit, and on site
- Add pictures, videos, and audio memos that document your work
- Report problems with pictures, videos, and audio memos
- View asset service history
- Scan and upload paperwork from the field 
- Receive schedule updates from the office

ServiceTrade helps eliminate pesky status update phone calls and stops extra trips back to the office to drop off paperwork.  With ServiceTrade, you can cut out distractions and focus on providing amazing customer service.

## Key features

- Access detailed job information
- Record time spent on tasks
- Document work with media
- View asset service history
- Scan and upload paperwork
- Receive schedule updates

## What do users think of ServiceTrade?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 🚀 Helpful for organizing work
- 🚀 Convenient for field technicians
- 🚀 Useful for office staff
- 🚀 Improves workflow efficiency

**Cons**

- 🐛 Unreliable clock-in/out feature
- 🐛 Frequent sync issues and data loss
- 🐛 Slow performance and crashes
- 🐛 Buggy updates that break functionality
- 🔍 Lacks user-friendly navigation
- 🔍 Overly complex interface

**Commonly reported bugs**

- Disappearing notes and comments
- Inability to upload photos and documents
- Inconsistent job scheduling and updates
- Repeated prompts for location permissions

**Most requested features**

- Improved clock-in/out reliability
- Seamless offline functionality
- Customizable reporting and analytics
- Integrated time tracking and payroll
- Enhanced photo/attachment management

## Recent user reviews (10 of 142)

All indexed reviews: https://appshunter.io/ios/app/servicetrade/id633457052/reviews.md

### 1/5 — Bring it back.

*2026-04-17, version 8.0.1*

Please bring back the full map feature.

### 1/5 — By far worst clock app

*2025-10-16*

Ive been using this app against my will for the last 6 years to clock my time at the various companies I’ve worked for. 

1) This app is not dependable, my phone will have full bars, every other app will be working fine and yet service trade will NOT log my clock in or out events, this causes a loss of time for me just sitting, waiting for its slow servers to connect and load. This could take multiple minutes or just outright never connect. 

2) sync issues, on the common occurrence this app does not connect to servers it gives you a false sense of security that its actually saving your time, often when it regains connection it will prompt you with an offline sync error and its common for this log to infinitely try to load when you go to sync it. The only other option is to delete it. 

3) SPAM for those who use their personal phone and refuse to give location service to the service trade app it will SPAM you with a prompt in the middle of your screen that you HAVE to dismiss EVERY time you open the app, the worst part is that they STACK on top of each other making you click cancel over and over. Need to clock in? BAM! Need to reference a photo to input information to a ticket? BAM! Need to open the app to check contacts? BAM! Need to clock into break? BAM! Need to clock out of break? BAM! I hope this conveys the annoyance and harassment this app inflicts on anyone unfortunate enough to be stuck with it and don’t want their personal phone used as a tracker for service trade or their company to use. Ive already contacted service trade support about this issue but they leave it in the app as a harassment tactic to make you hand over your info. 


If you are a business looking at this app I strongly encourage you to go with a different option, from the technician side it will cause more time wasted then it seems having to correct everyones time manually when it doesn’t load.

### 5/5 — Great app

*2025-09-30*

The company I work for and other companies that I know use this application for their service and inspection departments and it is very useful. I can upload any documents, pictures and comments from the field and the office staff gets all info needed for future service trips. I highly recommend any company to use this system.

### 5/5 — Excellent!

*2025-09-29, version 7.1.1*

I use every the service trade for my job... For locations, schedules, reports, deficiencys and more

### 5/5 — Great work tool

*2025-09-29, version 7.1.1*

App works well if properly used

### 4/5 — ServiceTrade review

*2025-09-27, version 7.1.0*

It’s a great app but some videos although short are not able to be saved under the attachment section. Otherwise everything else is good.

### 5/5 — Inspector

*2025-09-26, version 7.1.0*

Good

### 5/5 — Its like having an assistant

*2025-09-26, version 7.1.0*

There’s so much you can do on this app.
Storing
Organizing
Communicating etc

Its like having an assistant between you and the client and that brings peace of mind at a jobsite .

### 4/5 — It’s great

*2025-09-26, version 7.1.0*

I like the app! It’s very convenient and user-friendly. Sometimes it’ll glitch and not clock you in but other than that it’s a great app overall.

### 5/5 — Good app

*2025-09-25, version 7.0.2*

Couple of kinks here and there but works great

## Frequently asked questions about ServiceTrade

### What does ServiceTrade do?

ServiceTrade is a mobile application designed for commercial service contractors. It helps technicians manage their jobs more effectively by providing access to job details, allowing them to record time, document their work with media, and communicate with the office.

### What are the key features of ServiceTrade?

Key features include accessing detailed job information, recording time spent on various tasks like preparation and transit, documenting work with pictures, videos, and audio memos, viewing asset service history, scanning and uploading paperwork from the field, and receiving schedule updates from the office.

### Is ServiceTrade free to use?

Based on the provided information, the app is listed as free. There are no mentions of in-app purchases or advertisements, suggesting it is a free application for users.

### Who is ServiceTrade designed for?

This application is specifically designed for commercial service contractors and their technicians. It aims to improve their efficiency in delivering services, reporting information, and connecting with their customers.

### How does ServiceTrade help with daily operations?

ServiceTrade helps eliminate the need for constant status update phone calls and reduces extra trips back to the office for paperwork. By streamlining these processes, technicians can focus more on providing excellent customer service and completing jobs efficiently.

## Version history (last 5 releases)

### 8.2.2 — 2026-08-16

Bug Fix:
- Restore display of Deficiency Summary Tables on certain Inspection forms

### 8.2.1 — 2026-08-10

- Bug fixes that resolves unintended background crashes.

### 8.2.0 — 2026-07-29

New & improved:
- You can now export forms with a swipe
- Clearer error messages when a form fails to sync in Inspections
- Refreshed the upload progress indicator in Inspections
- You can now rate AI Tech Prep responses with a thumbs up or down

Fixes:
- Deficiency questions now show the correct question text (instead of an ID) when adding a new deficiency
- Asset types now populate correctly in the Deficiency Summary
- Fixed a false "no internet connection" error that could appear when you were actually online
- Fixed several crashes and improved overall stability

### 8.1.3 — 2026-07-09

Bug Fix(es):
- Fixed a form presentation issue and invalid schema error caused by backing out of a duplicated, empty page
- Fixed a crash that could occur when entering an extremely long Quantity or Unit Price value on an invoice item
- Fixed a rare issue where a photo or file attachment could fail to sync

### 8.1.2 — 2026-07-01

Improvement(s):
- Improved reliability of dropdown fields on forms so selected values update instantly

Bug Fix(es):
- Fixed a crash that could occur during app data cleanup
- Fixed an issue where the edit button on some forms was unresponsive
- Fixed a blank white screen some users saw after updating the app on older iOS versions
- Fixed an issue where forms could get stuck syncing if the app was backgrounded while submitting

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## More apps by ServiceTrade, Inc.

- [ServiceTrade SalesManager](https://appshunter.io/ios/app/servicetrade-salesmanager/id1588058962)
- [SalesManager Tasking](https://appshunter.io/ios/app/salesmanager-tasking/id1610712916)

All apps by ServiceTrade, Inc.: https://appshunter.io/developer/633457055

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*