# Serviceware Resources

> Serviceware Resources (iPhone/iPad app by Serviceware Benelux B.V..)

- Source: https://appshunter.io/ios/app/serviceware-resources/id1591888428 (this page in markdown: same URL + `.md`)
- Developer: [Serviceware Benelux B.V.](https://appshunter.io/developer/1591888430)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 12.2 · 120 MB
- Languages: American English, Dutch, French (France), German (Germany)
- Released: 2022-03-21
- Data updated: 2026-05-17
- User reviews in markdown: https://appshunter.io/ios/app/serviceware-resources/id1591888428/reviews.md

## What is Serviceware Resources?

With the Serviceware Resources app it is easy to consult your current schedule and to record all your times and activities. The Resources app is the mobile environment to manage your agenda and activities, so you always have everything at hand.
From the module 'My Agenda' you can consult today's schedule (or any other date) and read more information per planned item. You can also easily register the start and end of each entry by clicking on the start or stop button. Depending on the installation of Serviceware Resources at your organization, a mobile form (dynamic form) may also be linked to the registration. If necessary, you can transfer appointments to colleagues. The 'My Agenda' module is also available off-line, so you can keep on working at all times!
You can also add appointments yourself via the app.
In the module 'My Schedule’ you can see which shifts are planned for you.
From the module 'My Clients' you can look up the clients for which you are authorized, plan an appointment or immediately start a registration.
An overview of all your registrations, including totals, can be found in the 'My Registrations' module. You can submit your hours per day for approval.
From the 'My Expenses' module you can declare and submit any expenses incurred or have your travel kilometers calculated automatically based on your registrations.
The menu on the top left of the home screen gives you access to the ‘Locations’ module where you can find all the information about the locations of your organization. 
Using the strip balloon at the top right of the screen leads you to the communication module. Here the messages from your planner, manager, colleagues or the system are grouped and displayed. You can easily get in touch with colleagues via the telephone book.
Serviceware Resources is used at medical laboratories, thrombosis services and diagnostic centers, amongst many others. Serviceware Resources is mainly used within healthcare but also at many organizations outside the care with an extensive field service. 
New versions of the Resources app are regularly released, so make sure you always use the latest version of the app. Please note: the options of the app depend on the Resources configuration at your organization!

How to start using the Resources app?
1.	Download and install the Serviceware Resources app on your iPhone.
2.	Do you already have a Resources account? Provide the company code of your organization and log on to the app with your Serviceware Resources account details.
3.	Then follow the steps to set up two-factor authentication.
4.	Do you not have a Resources account yet? Request your login details from the Serviceware Resources administrator of your organization. Then follow steps 2 and 3.

Feedback? Yes please!
We hope you enjoy the Resources app. We look forward to receiving your review. Do you want to share something directly with us? Please contact us via contact@serviceware-benelux.com


## Version history (last 5 releases)

### 8.5.3 — 2025-12-03

New: Invalid session appointments can no longer be registered on.
Fix: No longer automatically plan only found order if it does not match the search input

### 8.5.2 — 2025-07-09

New: Possible to delete self-created appointments in a session
Fix: Session appointment now showing full activity name
Fix: Session appointment dynamic form validation and data issue fixes
Fix: Dynamic forms case sensitive scope issues
Fix: Client search used wrong scope for certain scenario's 
Fix: Label printing external id and source were swapped

### 8.5.1 — 2025-03-19

New: [Sessions] Label printing is now supported for session appointments. 
New: [Dynamic Forms] Option to set the sorting order of required barcodes. 
Fix: [Dynamic Forms] Scanning the last required barcode without allowing additional barcodes did not update the final barcode in the barcode array field. 
Fix: [Dynamic Forms] An empty barcode array field did not trigger the required validation. 
Fix: [Dynamic Forms] The employee team value was incorrectly replaced with the client team value during prefill. 
Fix: [Sessions] Recorded activities were not syncing correctly for session appointments.

### 8.5 — 2024-07-03

New: More scheduling information (8.4+)
New: Barcode duplication check setting can now be set by the administrator (8.4+)
New: Possibility to request enrichment before planning an order from within the app (8.4+)
New: It is now possible to scan barcodes with external peripherals  
New: Option to add a remark for all automatic kilometer expense registrations
New: Extra barcodes can now be validated in barcode arrays
Fix: Subject was not shown in list of orders to planned (8.3+)
Fix: Order link to external app was not shown when setting A101 and A102 were empty
Fix: Signing into another account in the same session would not always work
Fix: Code 128 barcodes were sometimes rendered too small 

For more information and details check the release notes

### 8.4.0 — 2024-04-10

New: Full support of registering of session appointments (forms, barcodes, attachments)
New: Replacing appointment widget appointments with actual orders
New: Adding walk-in clients directly to a session
New: Optional verification for duplicate scanned barcodes
Fix: IsOfMultipleBirth property was not accessible from the Dynamic Forms

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-05-17.*
