# ServiceWRK Agent — Empower your Field Engineers

> Empower your Field Engineers (iPhone/iPad app by WRKTOP Technologies Private Limited.)

- Source: https://appshunter.io/ios/app/servicewrk-agent/id1612823765 (this page in markdown: same URL + `.md`)
- Developer: [WRKTOP Technologies Private Limited](https://appshunter.io/developer/1573587214)
- Category: Productivity, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 13.0 · 54 MB
- Languages: American English
- Released: 2022-03-06
- Data updated: 2026-05-18
- User reviews in markdown: https://appshunter.io/ios/app/servicewrk-agent/id1612823765/reviews.md

## What is ServiceWRK Agent?

ServiceWRK Agent is a simple mobile app that provides to the back-end service agents the convenience of raising tickets from their mobile and not get restricted to accessing the portal for the same. ServiceWRK Agent allows the agents to receive service requests across channels and convert them into tickets and assign to the service technicians. 

For a detailed demonstration of ServiceWRK Agent please reach us at contactus@wrktop.com or Whatsapp to +91-7795686806

MOBILE APP TO FACILITATE BACKEND SERVICE AGENTS

- OmniChannel Service Request : Receive Service Requests from Multiple Channels like Email, Whatsapp, In-App, Website etc which can automatically convert to a ticket
- Service Delegation : Either specifically assign Tickets or float them to be claimed in an uberized fashion. Reopen or Reassign anytime.
- Maintenance Contracts : Capture Warranty, AMC and CAMC Details to auto-schedule maintenance and notify 
- B2B & B2C : Manage service tickets for both B2B, B2C or both seamlessly
- Work-In-Progress States : Parameterized capture of different states of a ticket across its life-cycle
- Content for Reference : Upload & Access all Ticket related content including User-Manuals, Media & Work History 
- Spares & Components : Capture all spares as necessary for successful resolution of any service ticket


ServiceWRK Agent provides immense value to the back-end service agents to create, assign and monitor all tickets from anywhere.


## Version history (last 5 releases)

### 9.1.6 — 2026-02-16

Bug Fixes And Enhancements.

### 9.1.5 — 2026-01-28

Bug Fixes And Enhancements.

### 9.1.3 — 2025-12-16

Bug Fixes And Enhancements.

### 9.1.0 — 2025-12-01

Bug Fixes And Enhancements.

### 9.0.9 — 2025-11-11

Bug Fixes And Enhancements.

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## More apps by WRKTOP Technologies Private Limited

- [WRKTOP](https://appshunter.io/ios/app/wrktop/id1497853969)
- [PharmaWRK](https://appshunter.io/ios/app/pharmawrk/id1575723537)
- [ServiceWRK](https://appshunter.io/ios/app/servicewrk/id1609190294)
- [ServisONE](https://appshunter.io/ios/app/servisone/id1667765414)
- [ServisONE Technician](https://appshunter.io/ios/app/servisone-technician/id6452585017)

All apps by WRKTOP Technologies Private Limited: https://appshunter.io/developer/1573587214

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-05-18.*