# ServU Credit Union — user reviews > 29 indexed App Store user reviews of ServU Credit Union by ServU Federal Credit Union, rated 4.80/5 from 2,375 ratings. - Source: https://appshunter.io/ios/app/servu-credit-union/id1097523739/reviews - App overview in markdown: https://appshunter.io/ios/app/servu-credit-union/id1097523739.md - Rating breakdown: 5★ 1,921 · 4★ 170 · 3★ 45 · 2★ 10 · 1★ 41 ## What do users think of ServU Credit Union? Overall sentiment: positive **Pros** - 👍 Great service - 👍 Friendly and professional staff - 🚀 Completely user friendly and easy to use - 👍 Love the new app, so much easier to use - 👍 Very easy to use, love the quick transfer option - 👍 Great app to use, glad it allows me to deposit checks with just two pictures - 👍 Big improvement, easy to use, love transfer and bill pay options - 👍 Makes life so easy - 👍 Very handy and much faster than the webpage - 👍 Works exactly as described **Cons** - 🐛 App is almost always down, barely functional - 🐛 Constant notifications about cash back rewards - 🐛 Latest update is full of bugs, unable to access app features **Commonly reported bugs** - App won't update or load on iOS devices - App refuses to update **Most requested features** - Let me transfer money - Make direct deposit payroll available earlier than 8 am - Add 4 digit pin from old app - Add ability to view eStatements through the app ## Newest reviews (11 of 29) ### 5/5 — Latest update (5.6.1.30) *2017-09-13, version 5.6.1.30* Appears the latest update is full of bugs. Unable to access app features, including my balances amongst accounts, due to "Please Wait" messages and the dreaded hanging hourglass. ### 5/5 — Great app *2017-08-02, version 5.5.0.28* Big improvement. Easy to use. Love transfer and bill pay options. ### 5/5 — Love this app *2017-03-31, version 5.2.5* Thank you ServU for making my a banking so easy. Love this app!! ### 5/5 — Amazing. *2017-02-24, version 5.2.5* I love this app. Makes life so easy. ### 5/5 — Two thumbs up. *2016-12-19, version 5.2.5* I have been using the app for a few months now. It's very handy and much faster than the webpage was. Your balance can be checked and alerts received without even logging in. I even used the digital check cashing feature. It works exactly as described, may take up to 2 business days for the check to clear. If you don't have to leave your house before then, you would save a trip to the bank. I have used person to person transfers as well. It has always moved the money to another Serv U account instantly. The whole app works exactly as it is described. ### 5/5 — works great! *2016-11-21, version 5.2.5* great app, more modern than previous app that they had. Love being able to use print access, always quick response, so easy to use , and covers all my needs. ### 5/5 — Great *2016-11-16, version 5.2.5* I love the look, flow and ease of the app. Very user friendly. I miss the 4 digit pin from the old app and wish I could view estatements through the app. Otherwise I love it. ### 5/5 — App is not working *2016-08-06, version 5.2.5* I loved this app, but since the latest update it will not update or load on my iPad or iPhone both with the newest version of iOS. I have tried deleting and re- downloading but still nothing. Please fix asap. ### 5/5 — Great app *2016-08-01, version 5.2.4* This is a much needed improvement. The only thing keeping from 5 stars, is that I really like just punching in a pin to open it. ### 5/5 — LOVE IT! *2016-07-23, version 5.2.4* Love the new app. Keep the great stuff coming. ### 5/5 — The most complete banking app I've seen yet *2016-07-15, version 5.2.4* I had the opportunity to beta test this new SERVU app before launch and manipulated so many new features that produced so much more banking information and options. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible app *2023-12-22, version 2023.10.1.1* App is almost always down, barely functional. ### 1/5 — Not working *2016-08-09, version 5.2.5* It wouldn't download the newest update so I thought maybe deleting it and redownloading would work but it's still not working....please fix!! ### 1/5 — App will not update *2016-08-09, version 5.2.5* I was very excited about the ability to deposit checks, but the Aug 4 update will not go through. Deleting and reinstalling did not help, now the app is 'stuck' trying to install and will not load. ### 1/5 — Unable to update *2016-08-06, version 5.2.4* Extremely excited for the ability to deposit checks, but app refuses to update. ### 2/5 — Let me transfer money *2024-04-24, version 2023.10.1.1* Let me transfer money ### 2/5 — Update *2016-08-06, version 5.2.4* This update won't update!!!!! Tried like 50 times. It circles and then goes back to update. ### 4/5 — Good enough *2026-05-08, version 2026.01* Does its job, basic transfers, does everything a banking app should. Wish they’d add in Zelle though, would be handy to have a method to effortlessly transfer between my different accounts. ### 4/5 — My serve u *2023-07-15, version 2023.3.0.1* Love serve u no issues at all service is spot on every time I call or stop in my local branch ### 5/5 — Great service *2024-11-01, version 2024.07* Your credit union goes above and beyond when it comes to customer service ### 5/5 — Services *2024-08-01, version 2023.10.1.1* I am very happy with the service I receive at ServU. The staff are friendly and professional and personal ## Most praised reviews (8 highest-rated) ### 5/5 — I Love my ServU and App *2023-09-13, version 2023.3.0.1* App is completely user friendly and easy to use. 5* all the way!!! ### 5/5 — Easy to use and has lots of helpful features. Especially the check deposit. *2021-04-08, version 6.5.5.52* I love the new app! So much easier to use. ### 5/5 — Mobile deposit *2020-07-29, version 6.3.1.49* Very difficult ### 5/5 — What’s with the constant notification? *2019-12-01* I dig the app. Overall it works great it’s not to rough on your eyes, it doesn’t have a lot of bugs That I’ve encountered, and it’s wicked convenient......... buuuuut then, what seems like, every other time I open the app I get a notification. Informing me I have cash back rewards available. I know they are there I was informed 14 times already. It’s getting annoying to be honest. ### 5/5 — Life changing app *2019-07-03, version 5.12.2.39* Love mobile banking. So convenient! ### 5/5 — Online banking *2019-01-17, version 5.11.36* I love my online banking but I do dislike how my direct deposit payroll is not available until 8 am a lot of banks do 12 am or 6 am I think our money should be available a little earlier than 8 am. ### 5/5 — Great tool! *2018-07-12, version 5.9.1.34* Very easy to use, love the quick transfer option. Check deposit is convenient and reliable ### 5/5 — Great App *2018-06-16, version 5.9.1.34* Great app to use, glad it allows me to deposit checks with just two pictures! Awesome and easy to use! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*