# SES Assistance QLD > Emergency assistance app for Queensland floods and storms. (iPhone/iPad app by QUEENSLAND STATE EMERGENCY SERVICE.) - Source: https://appshunter.io/ios/app/ses-assistance-qld/id704964892 (this page in markdown: same URL + `.md`) - Developer: [QUEENSLAND STATE EMERGENCY SERVICE](https://appshunter.io/developer/992693652) - Category: Utilities - Price: Free - Rating: 1.50/5 from 8 App Store ratings · 8 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 5 MB - Languages: American English - Released: 2013-10-01 - Data updated: 2026-11-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ses-assistance-qld/id704964892/reviews.md ## What is SES Assistance QLD? This app can assist when you or your property are in danger or potential danger associated with a flood or storm in QLD. The State Emergency Service Queensland is a volunteer based organisation designed to empower people to help themselves and others in their community in times of emergency and disaster. The protection of life is the priority for the SES in these events. ## Key features - Emergency assistance for floods and storms - Property danger alerts - Community empowerment during disasters - Prioritizes protection of life - Volunteer-based organization support ## Is SES Assistance QLD safe? Not enough ratings yet to assess SES Assistance QLD. ## Is SES Assistance QLD legit? SES Assistance QLD appears to be a legitimate app. The AppsHunter Legitimacy Score for SES Assistance QLD is 90 out of 100 points across 7 verification signals from App Store and developer data. ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/ses-assistance-qld/id704964892/reviews.md ### 1/5 — Repeat rejection with no explanation or contact *2025-04-03* The app will ask you at step 7 of 15 if you require a resupply of urgent medication, food etc for vulnerable people BUT you can wait for days to get told eventually that you actually cannot! Not without consent from your local council first, who will tell you also that you can’t get any help from them unless they have decided to declare the area where you are dwelling an official disaster. So after you get the wrong information and wait for days for a response to a complaint about being rejected and made to feel ashamed of asking for help and not valued by your community, and then being told to contact the council and waiting for another day for a response to only get told to call 000 once you start experiencing a life threatening emergency without your usual medication prescribed to keep you in health and once you have been stressed out for days on end and feeling rejected and ill and not being able to eat or sleep because of it, and running out of food to keep your health etc etc. This experience could easily will easily kill people who are already vulnerable!!!! ### 1/5 — Useless *2025-02-02* Simply tele No to call…no location/info. Compared to VicEmergency : useless! ### 1/5 — Been trying to log a job for over an hour *2024-01-25* After Cyclone Kirrily, downloaded the app and logged a job to clear a tree blocking my street. Got to the final stage where they send a code to your phone. Have received a code twice but keep getting an error message when I enter it on the app to log the job. Love the SES but this app is a joke. Sad. ### 1/5 — Flagstone 4280 Suburb not listed ! *2023-12-25* On 26/12/23 tried to lodge an online assistance request but my suburb Flagstone doesn’t show in their drop-down list of suburbs. On 20 May 2016, Flagstone was gazetted as a separate locality within the City of Logan! In 2022 Flagstone had an estimated population of 7,500 and the 2010 Government PDA for Greater Flagstone is to become a city of 50,000 dwellings to house a population of up to 120,000 people in 30 -> 40 years. ### 5/5 — Easy to use and request assistance from SES. *2020-11-05* I found this app very easy to use to request assistance from SES. ### 1/5 — Where is the fire info??? *2019-11-12* Developed by Qld Fire but no way to get info/alerts about dangerous fires?!? In fact I can’t find any easy way to get info about dangerous fires from the Qld fires. ### 5/5 — Great initiative *2013-09-30* Anything that makes it easier to get disaster assistance is a great step forward. ### 5/5 — Excellent Application *2013-09-30* This is a great initiative and the first SES app in Australia to be able to log a request for assistance. ## Frequently asked questions about SES Assistance QLD ### What is SES Assistance QLD used for? SES Assistance QLD is designed to help users when they or their property are in danger from floods or storms in Queensland. It aims to empower individuals to assist themselves and their communities during emergencies. ### Is SES Assistance QLD free to download? Yes, SES Assistance QLD is a free application. There are no costs associated with downloading or using the core features of the app. ### What devices does SES Assistance QLD support? SES Assistance QLD is available for iPhone and iPod devices. It is not currently listed as supporting Android devices. ### How often is SES Assistance QLD updated? The latest version of SES Assistance QLD is 2.3, which was last updated on April 22, 2025. This indicates a commitment to maintaining and improving the application. ### What is the age rating for SES Assistance QLD? SES Assistance QLD has an age rating of 4+. This suggests that the content is generally suitable for young children and above. ### Who developed SES Assistance QLD? SES Assistance QLD was developed by QUEENSLAND STATE EMERGENCY SERVICE. This is the official organization responsible for state emergency services in Queensland. ### What is the user feedback like for SES Assistance QLD? User feedback for SES Assistance QLD is mixed, with an average rating of 1.5 stars from 8 ratings. This suggests that while some users find it helpful, there may be areas for improvement. ### Does SES Assistance QLD have ads? No, SES Assistance QLD does not contain advertisements. The app is free to use and does not display any promotional content. ## Version history (last 5 releases) ### 2.3 — 2025-04-22 The SES URL in FAQ section has been updated. ### 2.2 — 2023-12-05 1. You can add your email address to your contact details. 2. New options have been added to the nature of your request, areas affected by the damage, and hazards. 3. You will be able to attach up to 3 images to your assistance request. 4. Now you can register for status updates by SMS, email, or push notifications to your mobile phone. 5. You can view your previous assistance requests, modify or cancel them. ### 2.0 — 2023-09-06 General maintenance and support for later versions of iOS. ### 1.1 — 2015-10-27 - UI Enhancements and support for iPhone 6/6s and 6/6s Plus ### 1.0 — 2013-09-19 No release notes. ## More apps by QUEENSLAND STATE EMERGENCY SERVICE - [QLD SES Task Mgt System (TAMS)](https://appshunter.io/ios/app/qld-ses-task-mgt-system-tams/id992693653) - [QFES DEPLOY](https://appshunter.io/ios/app/qfes-deploy/id1326727016) All apps by QUEENSLAND STATE EMERGENCY SERVICE: https://appshunter.io/developer/992693652 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-01.*