# Setel: BUDI MADANI — user reviews > 26 indexed App Store user reviews of Setel by Setel Ventures Sdn. Bhd., rated 4.70/5 from 135 ratings. - Source: https://appshunter.io/ios/app/setel-budi-madani/id1441424081/reviews - App overview in markdown: https://appshunter.io/ios/app/setel-budi-madani/id1441424081.md - Rating breakdown: 5★ 121 · 4★ 5 · 3★ 2 · 2★ 1 · 1★ 6 ## Newest reviews (11 of 26) ### 5/5 — I’m loving it *2019-09-11* Good stuff. Really happy with this new update. Thanks Setel ### 5/5 — Good *2019-09-07* Good app **Developer response:** Dear Setel Valued Customer, thanks a lot for your 5-star. We will always work hard to improve the app every day to make ease of our users. Please feel free to chat with us, if you have any questions at all alright. Alternatively please email us at hello@setel.my, and we will look into sorting things out for you swiftly. ### 5/5 — Clever *2019-08-29* Really clever apps. Seamless process from A to Z. Kudos. **Developer response:** Dear Setel Valued Customer, thanks a lot for your 5-star. We will always work hard to improve the app every day to make ease of our users. Please feel free to chat with us, if you have any questions at all alright. Alternatively please email us at hello@setel.my, and we will look into sorting things out for you swiftly. ### 5/5 — Mr yap *2019-08-28, version 1.25.0* Easy use ### 5/5 — Easy stuff *2019-08-23* Ok **Developer response:** Hi there, thanks a lot for your 5-star. Please feel free to chat with us, if you have any questions at all ya! Alternatively please email us at hello@setel.my, and we will look into sorting things out for you swiftly. :) ### 5/5 — Very good *2019-08-19* It’s nice **Developer response:** Hi Alsalhin Hassan, thanks a lot for your 5-star. We will always work hard to improve the app every day to make ease of our users. Please feel free to chat with us, if you have any questions at all! Alternatively please email us at hello@setel.my, and we will look into sorting things out for you swiftly. ### 5/5 — Good app *2019-08-15* Easy to use **Developer response:** Hi There, thanks a lot for your 5-star. We will always work hard to improve the app every day to make ease of our users. Please feel free to chat with us, if you have any questions at all ya! Alternatively please email us at hello@setel.my, and we will look into sorting things out for you swiftly. ### 5/5 — Review *2019-08-09* Excellent service and very convenient as well. I would recommend to my friends. ### 5/5 — Convenient! *2019-07-25* The app is convenient to use! **Developer response:** Hi Pearl, thanks a lot for your 5-star. We will always work hard to improve the app every day. Please feel free to chat with us, if you have any questions at all ya! Alternatively please email us at hello@setel.my, with attention to Rafik and we will look into sorting things out for you swiftly. ### 5/5 — Clever app *2018-11-29* This app is really clever. Pairs your car up with the petrol pump. So cool! I've tried it a couple times on the way to my office. So far it works just fine. I like how I can link my mesra loyalty into it as well and get cool discounts from that. ### 5/5 — Fueling made easy! *2018-11-29* As a frequent traveler to Kuala Lumpur, Setel made my petrol station stops very efficient. In and out, shaving off minutes off of my chore. Two thumbs up! ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible client service, duplicated my transaction *2024-01-12, version 1.138.0* Please avoid. They duplicated my transaction and terribly bad in handling client query. ### 1/5 — Hopeless *2022-09-28* Cannot pay with it. Spent 15 minutes or so trying to pay with app. Keeps kicking me out at various stages. **Developer response:** We are sorry for the inconvenience due to the time taken to activate pump. We would like to give you a call to understand better and make sure we work towards fixing any potential issues. You may contact us through our chat or email us at hello@setel.my. Looking forward to get in touch with you soon ya. :-) ### 2/5 — Not available countrywide *2019-02-11* This app is not really MY’s first petrol e-payment system as the app is only available for use in certain stations in KL and its vicinity. Would have given it a 5 star rating for convenience and ease of use if it is available in more stations countrywide. **Developer response:** Thanks a lot for your feedback. We are working hard to deploy to all PETRONAS stations across Malaysia as quickly as possible. Do drop us an email at hello@setel.my with attention to Rafik, and we will be happy to explain further. Thanks again ya. ### 3/5 — Positive user *2019-05-17* Need “purchase petrol” instead of “go to pump station” alone. It takes time for me to wait for pump activation **Developer response:** We are sorry for the inconvenience due to the time taken to activate pump. We would like to give you a call to understand better and make sure we work towards fixing any potential issues. You may contact us through our chat or email us at hello@setel.my. Looking forward to get in touch with you soon ya. :-) ### 3/5 — Can we use Credit/Debit Card Payment *2019-04-14* Instead of topping up eWallet, can this be enable? I dont want to waste more money elsewhere in many different apps. ### 5/5 — Good e-wallet *2025-09-27* Easy usage and most importantly easy to redeem points. Please spread your wing to be accepted to all retail outlets. **Developer response:** Good to know that we are Setel-ing for you! Your feedback is highly valuable as it is the inspiration and encouragement that our team needs to provide better services. Do let us know what else that we can Setel for you by dropping us an email at hello@setel.com. Thank you for having Setel as part of your journey. ### 5/5 — Cool *2025-05-11, version 1.174.0* Users friendly very nice convenience ### 5/5 — . *2022-11-13* Easy peasy!👍🏻 ### 5/5 — The most convenient! *2022-08-21* Love this app so much as i can easily purchase fuel in a short time possible with no hassle! Good job Setel! **Developer response:** Thank you for sharing your thoughtful feedback. We will definitely forwarding this recommendations to our respective team for better experience in the future. We really appreciate the time you took to help us improve. Please drop us an email at hello@setel.my so that we can reach out to you should you need any other enquiries. Thanks again and have a good day! ### 5/5 — Convenient *2022-07-14* I’m using everytime now whenever I’m purchasing fuel. **Developer response:** Thank you for sharing your thoughtful feedback. We will definitely forwarding this recommendations to our respective team for better experience in the future. We really appreciate the time you took to help us improve. Please drop us an email at hello@setel.my so that we can reach out to you should you need any other enquiries. Thanks again and have a good day! ## Most praised reviews (5 highest-rated) ### 5/5 — Useful App *2020-09-20* Easy to understand and use even for a first timer. Makes fueling up less stressful. The app is also fast in getting you connected to your fuel pump and with the lcd display on the pump provides the info to ease in your fueling. **Developer response:** Thank you for sharing your thoughtful feedback. We will definitely forwarding this recommendations to our respective team for better experience in the future. We really appreciate the time you took to help us improve. Please drop us an email at hello@setel.my so that we can reach out to you should you need any other enquiries. Thanks again and have a good day! ### 5/5 — Convenient but not available nationwide *2019-12-21* A convenient and a leading e-wallet for gas fuelling app in Malaysia. Unfortunately, it’s not nationwide. Come to Sarawak (esp Bintulu). **Developer response:** Dear Setel Valued Customer, Many thanks for your feedback and we valued your feedback immensely. Do stay tuned with us for more features update and should you have any other enquiries, do not hesitate to reach out to us via email at hello@setel.my or chat us through our app. Our team will be more than happy to help. Thank you again and have a pleasant day ahead! :) ### 5/5 — Simple *2019-11-14* Very good and friendly ### 5/5 — Good *2019-10-14* Seems easier and better for fueling really like it **Developer response:** Dear Setel Valued Customer, thanks a lot for your 5-star. We will always work hard to improve the app every day to make ease of our users. Please feel free to chat with us, if you have any questions at all alright. Alternatively please email us at hello@setel.my, and we will look into sorting things out for you swiftly. ### 5/5 — Services *2019-09-27* The staff working for setel is so friendly and thanks to them for helping me **Developer response:** Hi Daniel, thanks a lot for your 5-star. Thank you for the valuable feedback given. We will always work hard to improve the app every day to make ease of our users. Please feel free to chat with us, if you have any questions at all alright. Alternatively please email us at hello@setel.my, and we will look into sorting things out for you swiftly. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*