# Setmore Appointment Scheduling — user reviews > 463 indexed App Store user reviews of Setmore Appointment Scheduling by Setmore, rated 4.70/5 from 9,173 ratings. - Source: https://appshunter.io/ios/app/setmore-appointment-scheduling/id665859578/reviews - App overview in markdown: https://appshunter.io/ios/app/setmore-appointment-scheduling/id665859578.md - Rating breakdown: 5★ 7,600 · 4★ 823 · 3★ 310 · 2★ 128 · 1★ 312 ## What do users think of Setmore Appointment Scheduling? Overall sentiment: positive **Pros** - 🚀 Great app - 👍 Easy to use - 💰 Free and affordable - 📆 Helpful for scheduling and organizing - 🔔 Useful reminders and notifications - 🤝 Good customer service - 🔗 Integrates well with other tools **Cons** - 🐛 Bugs and glitches - 🔍 Limited functionality - 🔀 Confusing updates and changes - 📱 Issues with mobile app - 🕰️ Lack of customization options - 💳 Payment processing problems **Commonly reported bugs** - Appointments not showing up correctly - Syncing issues between mobile and web versions - Booking links not working as expected - Unexpected app crashes and freezes - Client information not saving properly **Most requested features** - Add more scheduling options (split shifts, recurring appointments, etc.) - Improve calendar view and navigation - Allow customization of booking forms and policies - Integrate with more payment gateways - Enhance reporting and analytics capabilities - Provide better staff management tools ## Newest reviews (12 of 463) ### 4/5 — Picture uploads are always glitchy *2026-07-30, version 6.96.0* Over all this is a great app but I have truly never ending issues trying to upload photos to client files. ### 4/5 — Great app but 1 suggestion *2026-07-03, version 6.92.0* As a full-time Barber with an established clientele, I truly appreciate that love this same app, but I feel as though it’s missing one crucial feature, and that feature is the ability to send mass messages to your clients, having to go through and text each client one by one is honestly a super big headache and if you guys are just one future, I think is gonna buy you guys on top of a lot of of other apps ### 4/5 — Great for small businesses but don’t get the receptionist service *2026-04-21, version 6.82.0* I love this app and works great for me. But I don’t recommend the live receptionist service. They promise a lot but can’t deliver. They gave clients incorrect availability and couldn’t even do something simple like cancel an appointment. Everything else in this app work perfect. ### 3/5 — Φτιάξτε το!!! *2026-03-16, version 6.78.0* Μετά την σημερινή ενημέρωση δεν ανοίγει η εφαρμογή!! ### 4/5 — Miguel Perez *2026-02-23* Great App & Good customer service. One thing should definitely be integrated is an automated text back system for previous clients to book their next appointment. Would really make this booking system perfect in my opinion. **Developer response:** Hi Miguel, Thank you for taking the time to leave us your review! Great to hear that you think the app is great and appreciate our 24/7 human support. We appreciate your suggestion about an automated text-back system for previous clients. Making it easier for returning customers to rebook is such a great idea to save time and keep calendars full. I’ll be sure to pass this feedback along to our team. In the mean-time, if you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7. Julia, Community Team ### 3/5 — Keeps freezing *2026-01-30, version 6.70.0* Love the app on my phone but it constantly freezes on my iPad ### 3/5 — Constant uploading issue *2026-01-20, version 6.69.1* This app is over all good for keeping notes on clients but one issue that constantly comes up is some weird photo upload glitch. When I want to update a client photo, it doesn’t work a good 50% of the time. And it doesn’t tell you why. You can’t get around it by picking a different photo or even re-creating the client file and uploading the file in the new one. Support had no answer as to why this happens and seemingly no way to fix it. ### 3/5 — Luxe beauty with Lucy *2026-01-06, version 6.68.4* It’s been great but I have 2 problems, 1 the system doesn’t allow you to check out a client with multiple services on one ticket, you have to check out each service on a separate ticket. 2, you can’t hold a card on file to actually enforce a cancelation policy. ### 4/5 — Love this BUT *2026-01-05, version 6.68.4* Love this app BUT an old client keeps getting reminders for reoccurring appointments that no longer exist, so i deleted her from the client list and SHE STILL GOT ONE! Please fix this ### 4/5 — Packages *2025-12-30, version 6.68.4* Needs To Add A Package Feature ### 4/5 — Great after being updated. *2025-11-27, version 6.67.1* It’s really great to use, easy yo set up and my clients and I have great time communication. I appreciate this app. ### 5/5 — Great app for scheduling *2025-11-26* I have been using it for last 7 years and has every feature we need to run our driving school smoothly. Highly recommended for anyone who wants to get appointments booked online or manually. **Developer response:** Hi Sk khanchi, Thank you for taking the time to review Setmore! Great to hear that you've been with us for 7 years and you think it's a great for your driving school. We'll make sure to pass on your kind feedback to the team. We appreciate you recommending us to others! f you have any questions or want to chat further, please don’t hesitate to reach out at help@setmore.com or via the live chat in the app. We're here to help, 24/7. Julia, Community Team ## Most critical reviews (10 lowest-rated) ### 1/5 — Deleted all my appointments *2026-08-24, version 6.100.1* Trying to sync with Google calendar under the Setmore support team’s instruction. All my bookings spontaneously cancelled and my clients were contacted informing them of that. Setmore have admitted they don’t know how it happened but are refusing to refund the phone call I made to their helpline. Very disappointed stay well away! ### 1/5 — Horrible *2026-08-19* Since the update my clients have not been able to book appointments past August 25, it says there are no available slots till October 15 and it’s very disappointing as I’m losing business and nothing is being done about it **Developer response:** Hi there, Sorry to hear you’re experiencing this issue. We understand how frustrating it must be, especially when it’s affecting your ability to accept bookings and potentially causing you to lose business. This may be related to your availability or booking settings, and we’d really like to take a closer look and help get it resolved. Please reach out to us at help@setmore.com or via the live chat in your app, and our support team will be happy to investigate this with you. We’re here to help 24/7 and will do our best to get you back on track as quickly as possible. Julia, Community Team ### 1/5 — Customer service tries telling me it’s not a real problem that customers cannot book *2026-05-23, version 6.85.0* Very poor experience with both the app and customer service. We are having a major issue with customers booking appointments, and it is creating real problems for our business. The issue happens in the app and also on two different browsers, which should have been enough for customer service to take it seriously. Instead, they brushed me off and blamed my browser. They did not properly investigate. They did not test the issue. They did not ask enough questions to understand what was happening. They simply acted like it was my problem, even though the same issue happens across multiple platforms. For a booking app, this is a huge deal. If customers cannot book correctly, that directly affects business. I expected support to care enough to look into it, but they did not. Very disappointing. I would not recommend this service to any business that depends on reliable appointment scheduling and responsive support. ### 1/5 — What’s App reminders *2026-05-17, version 6.84.0* The automated reminder message sent via what’s app to clients need to be reworded. Please be more precise and include the words "Do Not Reply" Too many cancellations because clients reply to those reminders. Fix this please. ### 1/5 — Awful Subscription Bug *2026-02-26, version 6.75.0* Bought a subscription and it doesn’t even work through the app. Tried to activate 14 day trial, says I need to contact “account owner”. Not happy ### 1/5 — Bugged *2026-02-19, version 6.74.0* Φτιάξτε την εφαρμογή μην Γ&@&€€@ ### 1/5 — New update *2026-02-13, version 6.73.1* New update is awful 10 x harder to use please change it back ### 1/5 — Locked behind premium *2025-12-09, version 6.68.1* I’ve been using this app since I started my business and it’s been wonderful. Especially the two way calendar sync. I decided to give premium a chance and after the trial ended, decided not to move forward. Little did I know they added the two way calendar sync to premium (used to be free) after the downgrade, it took that away. It’s really frustrating when a company lets you have a feature for free then locks it behind a paywall. This has caused a lot of headache for no reason. ### 1/5 — Don’t even Bother *2025-11-13, version 6.66.0* I never written a review about any application on the App Store however, just when I thought I found the solution to my problem I was fooled. I have tried multiple ways to login and create an account to use this scheduling app to no avail. It did not work on my MacBook with a traditional email account, a Google account, nor an Apple ID. DO NOT WASTE YOUR TIME. 🗑️🚮 ### 1/5 — App not responding *2025-09-30, version 6.60.1* This app was always so handy! But the last couple of weeks have really sucked. The app doesn’t even open. It’s stays frozen on the logo and “loading” but never loads open ## Most praised reviews (10 highest-rated) ### 5/5 — Français *2026-08-20* Super appli , facile à prendre en main. Mais gros bémol elle n’est pas en français. **Developer response:** Bonjour Gaëllere, Merci d'avoir partagé votre avis ! Nous sommes ravis d'apprendre que l'application vous plaît. Bonne nouvelle : la traduction en français sera bientôt disponible sur mobile. Restez à l'affût ! En attendant, si vous avez besoin d'aide, n'hésitez pas à nous contacter via le chat en direct de l'application. Nous sommes là pour vous aider, 24h/24 et 7j/7. Julia, Équipe Communauté ### 5/5 — Update needed *2026-07-12, version 6.93.0* A change is needed when booking appointments manually. I need to be able to book multiple services at one time. Other than that I love setmore! ### 5/5 — Good up just wish few things were updated *2026-06-11* When SMS reminder comes to the client, there is no way for client to respond to back, cause it is automated, and no connection to service provider number, so many clients respond on reminders but I am not able to see that response. Wish up had more assistance to help schedule better **Developer response:** Hi, Dog & Cat Grooming, Thanks for taking the time to review Setmore—we appreciate it. Feedback like yours helps us continue improving the app. We understand how useful it would be for clients to reply directly to SMS reminders and for providers to have more scheduling assistance. While we can't share any timelines, our team is aware of these requests and your input helps shape future improvements. If you want to share further feedback, or need assistance, please do not hesitate to reach out to help@setmore.com or via the live chat in your app. Julia, Community Team Julia, Community Team ### 5/5 — Love it! *2026-06-02, version 6.86.2* I absolutely love Setmore! From the very 1st time I downloaded it I knew it would make my life easier! It surely has, for the past 3 years now. I’m a work from home stylist and booking was a pain, I would post my schedule then clients would text me, I would have to redo my schedule anytime someone booked, sometimes I’d get multiple inquiries because the times weren’t updated on time!!! Too much stress. Setmore has simply made things so much better, stress free and at ease. I love the simplicity of it, user friendly and how quickly I can change things around! Worth it. ### 5/5 — Very intuitive *2026-04-23* Thoroughly enjoying this app for its intuitiveness and customer support is exceptional. **Developer response:** Hi JeannetteP1983, Thank you for taking the time to review Setmore! Great to hear that you are enjoying the app and find the support exceptional. We'll make sure to pass on your kind feedback. If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7. Julia, Community Team ### 5/5 — Premium worth it *2026-04-05* Never really posted any reviews for any app but this one is genuinely good. Not sure how long it’s gonna last. Because once they get too big, it’s not gonna be same but i am happy i found this **Developer response:** Hi there, Thank you for taking the time to review Setmore! Great to hear you’ve been having a good experience with the app. As we grow, keeping things simple, reliable, and useful for our customers is always our priority. If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via live chat in your app. We’re here for you 24/7. Julia, Community Team ### 5/5 — Beat App *2026-03-29, version 6.79.0* I have been using this app for over 10 years for my small business and it is great. I highly recommend this app for scheduling and customer retention info. ### 5/5 — Prise de rdv *2026-03-14* Application au top de loin la meilleure avec un service après-vente au top **Developer response:** Bonjour Rotormaniac, Merci beaucoup pour vos gentils mots ! Nous sommes ravis d’apprendre que vous appréciez l’application et notre assistance. Si vous avez des questions ou besoin d’aide, n’hésitez pas à nous contacter à l’adresse help@setmore.com ou via le chat en direct dans l’application. Nous sommes disponibles 24/7. Julia, Équipe Communauté ### 5/5 — Please add text alerts *2026-02-23, version 6.74.1* On at booking moment ### 5/5 — Setmore online booking *2026-01-27, version 6.69.1* Hello Setmore Team, I would like to take a moment to recognize Salman for his excellent customer service. He was incredibly helpful, professional, and patient throughout my experience on the Setmore app. Salman took the time to clearly understand my issue and provided a quick and effective solution. His friendly attitude and strong knowledge of the platform made the process smooth and stress-free. It’s clear that he genuinely cares about helping customers and representing Setmore in a positive way. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*