# SEVEN BANK Money Transfer — user reviews

> 46 indexed App Store user reviews of SEVEN BANK Money Transfer by Seven Bank, Ltd., rated 5.00/5 from 7 ratings.

- Source: https://appshunter.io/ios/app/seven-bank-money-transfer/id906578402/reviews
- App overview in markdown: https://appshunter.io/ios/app/seven-bank-money-transfer/id906578402.md
- Rating breakdown: 5★ 7 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (15 of 46)

### 3/5 — Slowly

*2025-08-24, version 3.0.11*

Ang bagal magloading ng appli nato!!!

### 2/5 — can't open

*2023-10-31, version 3.0.5*

the app can't be open, error??fix it please

### 3/5 — Hassle !! nakaka stress 😭

*2023-09-15, version 3.0.3*

Maganda nman sana to gamitin  ,ilang years nadin akong nagppadala sa pinas gamit to ..kya lang pag domestic remittance subrang hassle yung nka log in knaman sa app.pero need pa ng approval request na subrang nkaka STRESS , na accept mo nman ung approval pero pagbalik mo sa transaction mo Nganga !! nag antay ka sa wala kaxe mag ee error na 😏😏..

### 3/5 — Nhanh

*2023-07-27, version 3.0.3*

Bắt cập nhật luôn tục vậy

### 2/5 — Back to the last version please

*2023-03-01, version 3.0.0*

I dont like the new update
especially when using online banking like why is it have to be redirecting to safari? feel unsafe 😐

### 1/5 — アップデートする度に使いづらくなってる…

*2022-11-01, version 2.5.47*

アップデートする度に使いづらくなってきて、ついに初期画面開くのすらかなり時間かかるようになりました。
なんとかならないですかね……

### 1/5 — 利便性と安全性

*2021-11-11, version 2.5.44*

利便性と安全性が送金の重要な事項ですが
もっと重要なのは運用の安定性です。
安定がないので、いつも確実に、送金ができるわけではありません。こんなアプリ開発を発注した銀行担当者は接待天下りなどを狙ったとも言われかねない、開発発注だと感じました。

### 1/5 — cập nhật app

*2021-10-19, version 2.5.44*

số lần cập nhật app còn nhiều hơn số lần sử dụng dịch vụ

### 2/5 — 私も同じです

*2021-10-18, version 2.5.44*

半年ほど前からエラーが出て送金できません。
何度もサポートと話をしましたが解決しませんでした。
便利に使わせていただいていましたが、今後は別のアプリを使おうと思っています。

### 1/5 — No more simplicity more complexity

*2021-09-28, version 2.5.42*

More complicated than it needs to be

### 1/5 — Bad

*2021-04-11, version 2.5.39*

Bad bad service

### 1/5 — Nhân viên tư vấn thái độ xấu

*2021-03-21, version 2.5.38*

Tôi không hiểu các sử dụng seven bank và đã gọi điện nhờ nhân viên tư vấn trực tiếp. Khi tôi không hiểu và hỏi lại lần thứ 2 một vấn đề thì nhân viên tư vấn nói tôi : không hiểu tiếng Việt à?!. Tôi khá buồn vì việc đó, tính cách như thế không nên làm việc quan hệ khách hàng.

### 1/5 — 頻繁に使えなくなる

*2020-12-03, version 2.5.37*

頻繁にフリーズする。使い物にならない。

### 1/5 — Degraded!?

*2020-09-01, version 2.5.35*

Money transfer function always disappear.  Disappeared again in this version.   Also history had gone and need to pay 2000 for a print.

### 2/5 — Ko đăng nhập được

*2020-07-18, version 2.5.35*

E đăng nhập nhiều lần nhưng cũng ko đc mọng đc ad phản hồi và hỗ trợ

## Most critical reviews (10 lowest-rated)

### 1/5 — アプリ開けない

*2026-01-25, version 3.0.13*

どういうこと？アプリ開けないんだよ！開いたらずっとフラッシュページに止まってしまって進まない。早く直してくれよ

### 1/5 — Chậm

*2025-11-25, version 3.0.13*

Quá chậm, hay lỗi không vào được

### 1/5 — Ocioso

*2025-06-13, version 3.0.11*

Versões anteriores eram rápidas para abrir.
Agora demora muito. Uso o App no iPhone e ao clicar no aplicativo SEVEN BANK demora muito para carregar e entrar na tela inicial. Não gostei dessa versão do aplicativo.

### 1/5 — フィリピンにてアプリが開かない

*2024-08-03, version 3.0.7*

今まで送金アプリは海外滞在先でも使えていたのに今日は立ち上がらない。
早く対応して頂きたい

### 1/5 — History approval

*2024-02-06, version 3.0.6*

Why I have this history approval I only use one device now I can’t log in anymore can you fix this

### 1/5 — 営業してない

*2023-09-23, version 3.0.3*

土曜日に電話すると「月曜から土曜日まで営業しておりますので、かけ直してください」と言われる。最悪の情報が暗号化されていないWestern Unionとコラボしているし。最低。

### 1/5 — Worst “Banking” app ever

*2023-09-12, version 3.0.3*

To be clear, this isn’t a banking app. It’s a money transfer app. But if you want to access the 7 bank website in English, you’re required to have this even if you have no use for a money transfer app. 

If you want an actual banking app in English, you’re out of luck, because the Seven Bank app developers apparently don’t know how to add translations to an app.

### 1/5 — 始動が遅過ぎ

*2023-07-07, version 3.0.2*

アプリの始動が遅過ぎる。急いでいる時には使えない。

### 1/5 — Poor customer & banking service

*2023-04-04, version 3.0.1*

1. Customer service is really poor. Appreciate the English assistance but wasting 40 mins for your problem to be understood every time is just not working
2. I make roughly 7M (9-5 job) annually and invest heavily in real estate and luxury cars. Badly in lack of cash sometimes because for foreigners in Japan, all investment purchases are done cash down. 
Applied for 400k loan I could have paid back in the next month and application was denied 5 mins after application. Didn’t even request bank statements etc. PS no debts, Golden AMEX card holder. 
I thought they were good but not worth it.

### 1/5 — フィリピンで使えない

*2023-01-28, version 2.5.47*

今日で3日間サイトが開かない

## Most praised reviews (10 highest-rated)

### 5/5 — Iza

*2024-12-30, version 3.0.9*

Nice

### 5/5 — cannot remit the international

*2024-04-29, version 3.0.7*

i have been using seven bank for almost 13 years and i dont know what went wrong.my list of sending money to the remittances is gone.can you please help me on this.thank you for the concern regarding this matter.

### 5/5 — 使いやすい。

*2022-03-23, version 2.5.46*

海外送金が楽に出来るのと、セブンのATM より、送金手数料が安い。
スマホからなので、場所を選ばず、対応出来るので緊急時に助かります。慌ててセブン11を探さずにすみます。
非常に良いアプリです‼️

### 5/5 — International money remittance made easier

*2020-12-16, version 2.5.38*

Seven bank is very useful for foreigners since their system and mobile app offer other languages including English. On top of that, ATMs can be found in every 7/11 convenience stores and even in train stations, so I find it very convenient and easily accessible.

What’s specially good with their app is that you can perform banking operations such as money transfer, international remittance etc. very easily, and it includes other important information such as current currency rates.

### 5/5 — ありがとう

*2020-02-12, version 2.5.31*

とても便利です

### 5/5 — すごく便利^_^

*2019-02-15, version 2.5.20*

安心で簡単にフィリピンの家族へお金を送る事出来ました。

### 5/5 — なかなか優秀

*2017-11-17, version 2.5.1*

わかりやすく使いやすいです。作り込みに丁寧さが感じられて好印象でした。

### 5/5 — Mr

*2017-08-19, version 2.4.0*

MTN

### 4/5 — What went wrong?

*2022-11-03, version 2.5.47*

I have been using 7 Bank to remit money every month for 5 or more years so smoothly in just a few clicks on my phone in seconds! It was really convenient and helped me so much especially during a hectic schedule. 
Until, I had the chance to go to Seven Bank Office Nagoya Naka ku Branch to submit my My number Card. 
One of the staff there, I think the Head staff required me to go Online in my Account for her to be able to process the submission of my My Number Card.
I have No Idea what went wrong but since then, like, “The very same day!” remittances seemed so difficult and time consuming that I have to just prefer to find, from time to time a 7-11 convenient store ATM machines to transfer money .
I really hope that I can get guidance on how to go back where I can conveniently use my 7Bank online Banking. 

Thanks.

### 4/5 — 便利です

*2020-06-06, version 2.5.34*

セブン銀行の口座開設と同時にこのアプリをインストールし気楽に使用しています。但し最近不具合が生じています。海外送金ボタンを押し、顔認証またはパスワードを入力した後、処理できませんでした。少し時間経過後お試し下さいのポップアップが出て、以後の手続きに進めません。なんとかして欲しいです。今まで便利に使用していたので、使えなくなると不自由します。宜しく対処して欲しいです。

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*