# SevenRooms OS — user reviews > 39 indexed App Store user reviews of SevenRooms OS by SEVENROOMS, Inc., rated 3.60/5 from 89 ratings. - Source: https://appshunter.io/ios/app/sevenrooms-os/id516418638/reviews - App overview in markdown: https://appshunter.io/ios/app/sevenrooms-os/id516418638.md - Rating breakdown: 5★ 51 · 4★ 4 · 3★ 5 · 2★ 1 · 1★ 28 ## Newest reviews (17 of 39) ### 3/5 — Updates *2026-08-12* PLEASE stop updating your app every single week. ### 3/5 — Not clear user flow, *2025-11-13* no real-time to show date with customers. It’s not clear.Should think about the user journey map and user flow ### 3/5 — Nice but room to grow *2025-05-16* The app has some needed functions that are not available on desktop view, and desktop has some needed functions that are not available on app. There are some glitches like my notifications randomly stopping, necessitating a full delete and reinstall of the app to restore function of that I have submitted tickets for that have yet to be resolved, and the help desk can be hit or miss. Overall it’s decent but has plenty of room for improvement. ### 1/5 — Logs out every other day! *2025-02-15* The app literally logs you out every other day and you have to type in the password! It is so annoying please fid this!!! ### 1/5 — Bad product for restaurants *2024-08-29* Very buggy during busy times. Seems to also log you out of the iPad and require you to reset the passwords which is unnecessary. Horrible transition into different shifts if you don’t close between them. Not very intuitive if you decide to run the whole day as a shift either. ### 1/5 — One of the most poorly conceived reservation apps on the market *2024-08-25* It is routinely problematic to sign-on and offers very little functionality/information beyond simply booking. ### 1/5 — Why do you not have an app for us WHO make reservations! *2024-07-02* I want to have an app for making reservations for the few restaurants in Phoenix that uses you! Because I have to go to the site AND then you assume that I have a Google or Facebook account I want to register with or I have to do as a guest. Make it easier! I don’t use Google or Facebook to book reservations. I have an email however I want your system to know me like OpenTable does. I don’t need the points, I want convenience! ### 1/5 — Does not work. Given up . Problems with passwords. *2024-06-26* Frustrating ### 1/5 — Please help *2024-06-21* I need a receipt for a hotel stay. The hotel referred me to you but your customer service is not responding. 201-681-1781 ### 3/5 — Really slow *2024-06-18* I hope they end up updating it because every action takes a long time to do and the most annoying thing is the status of the tables like if someone paid, it ends up appearing on the screen after a looooong time so basically it doesn’t help at all as I do need to go check the table and leave my post to see if people left already or not. ### 1/5 — Worst app reservation *2024-05-22* Literally every time I see a restaurant relies on seven room I just decide not to make a reservation at that spot. The app never works, the mobile version never works. Common guys, it’s a restaurant app. You literally have one job and it never works. ### 1/5 — spammers *2024-02-23* this app only exists to collect you emails. its impossible to unsubscribe, they sent it again an again, selling you email to restaurants you've never been to ### 3/5 — Ok *2023-01-28* Very nice app with great features BUT it crashes every other day lately, for a few hours at a time. Not good during a Brunch on Sunday! ### 3/5 — Great app and all but *2022-06-28* When are you going to make the app compatible on more than just Apple. ### 1/5 — Does not work *2021-11-13* Reset password and still doesn’t work ### 1/5 — التطبيق غير جيد *2021-11-09, version 4.15.2* السلام عليكم حملت التطبيق ولايوجد خانة للتسجيل كمستخدم جديد !! ### 1/5 — Can’t even register *2019-01-19* Concept seems good if we could register and use the app. Prompts you to log in as soon as you download the app, even though I’ve never registered or used this app before..... ## Most critical reviews (10 lowest-rated) ### 1/5 — 7 Rooms of Gloom *2026-08-27* I wanted to book a table for 4 and the restaurant put me through to this company’s website. I was unable to make the booking because the website didn’t recognise my address for the deposit. So I thought I’d download the app and register there. . But the app is apparently invitation only. Restauranteurs :- How many of your potential customers just go somewhere else? ### 1/5 — Collecting your information and then declining to provide you with reservations *2026-07-05* It will ask for your identity, including your phone number, and then just tell you that you aren’t invited. Basically a data collection scam there is nothing here but them capturing your information. ### 1/5 — Every time it updates you have to delete and redownload *2026-07-02* Happens every time there is an update. You have to delete the app and redownload. Otherwise it won’t let you sign in. ### 1/5 — Bad Updates *2026-06-09* The recent updates have made the app less and less useful. They are focused on decreasing the functionality of this app. The biggest issue with these updates is not being able to view data from last year since it seems now data only shows for the past 6 months. It was useful to be able to go back and see data to prepare for this year. ### 1/5 — Annoying *2026-06-02* This app has more security than my bank. Its annoying its signs you off all the time, asks to change password etc etc. we are hospitality we are in a rush always. Time wasters ### 1/5 — Spam *2026-05-21* Constant email spam that won’t stop. Can’t unsubscribe ### 1/5 — Does not work *2026-05-16* I just had my reservation cancelled because this app had overbooked the restaurant. That's kind of the most basic level function it is supposed to do. And the app is super buggy. It doesn't have a way to create new accounts. ### 1/5 — Terrible *2025-12-31, version 4.52.3* Terrible experience. The app is suddenly asking for a username and password which I don’t have. It doesn’t even give me the option to create new account! How am I suppose to use the app?! Even when I use “forgot password” it doesn’t send an email ### 1/5 — Doesn’t update *2025-11-19* Doesn’t update ### 1/5 — Logs you out all the time *2025-02-20, version 4.42.0* This app logs you out every 24 hrs. Doesn’t even save your log in info. Very annoying. Also doesnt show the marketing tab ## Most praised reviews (10 highest-rated) ### 5/5 — Far Better than OpenTable *2023-08-16* Really recommend it ### 5/5 — Customer App? *2022-01-22* Is there a SEVENROOMS app for customers/diners? ### 5/5 — Couldn’t function without it. *2021-09-17* Best thing invented for this industry. ### 5/5 — The best of the best *2018-11-19* Without a doubt this app is the most pioneering and user-friendly venue management system. Updates are permanently improving and adding new and great features. Best app in the industry from the best company in the industry! ### 5/5 — Made our restaurant even better!!! *2018-09-17* I really didn’t think it was possible for us to improve on the personal service that we offer our guests, but boy was I wrong. We’re been using this app for almost a year and the improvements keep getting better. Customer support answers within an hour or so and the technicians are always eager to hear our input on what could be done to make the app more convenient. Keep it up guys. Awesome job!!! ### 5/5 — Thank you! *2017-11-06* Thank you for creating this app and software! I didn't truly understand how helpful it would be until I really started using it. I have saved so much money and know my customers so much more. It's great to be able to provide such an amazing experience for our guests and in turn run our front of house so seamlessly. ### 5/5 — GAMECHANGER!!! *2017-11-03* Simplifies venue management for hotels, restaurants and nightclubs. Rich CRM capabilities for hospitality. Great stuff! ### 5/5 — Best in the biz! *2017-11-03* This app is the best thing to happen to this industry. Being able see what's going on in our restaurant wherever I am is a game changer. I don't know how we ran our business before this software! ### 5/5 — Life changing!!!!! *2017-10-30* Thank you, thank you, thank you!!!!!! ### 5/5 — Excellent software *2017-07-29* Gets better every version. It definitely has a few sharp edges but those are expected when I ask for things and they appear a week or two later. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*