# SEWA — Manage your Account with Ease!

> Utility account management and bill payment for Sharjah Electricity, Water and Gas Authority. (iPhone/iPad app by Sharjah Electricity & Water Authority.)

- Source: https://appshunter.io/ios/app/sewa/id721507762 (this page in markdown: same URL + `.md`)
- Developer: [Sharjah Electricity & Water Authority](https://appshunter.io/developer/776587905)
- Category: Utilities, Business
- Price: Free
- Rating: 4.60/5 from 883 App Store ratings · 12 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 57 MB
- Languages: American English
- Released: 2013-12-02
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sewa/id721507762/reviews.md

## What is SEWA?

With Sharjah Electricity, Water and Gas Authority (SEWA) Mobile App, available in Arabic and English, you can now take full control of your account. The SEWA app, you can simplify your utility management with our intuitive and user-friendly mobile app, putting all your account information at your fingertips. Discover a range of new features designed to enhance your experience and keep you in complete control. From self-meter reading to usage monitoring & compare, the SEWA app has everything you need in one convenient place. 

Key Features: 

•	Manage your account anytime, anywhere! 
•	Hassle free login with UAE Pass & face ID
•	Stay informed about your utility consumption with intuitive graphs for better decision-making.
•	Make secure bill payments, set up auto payment and check billing & payment history effortlessly.
•	Easily analyse your monthly usage patterns
•	Receive important notifications on your preferred channel.

Download the SEWA app today and unlock a world of convenience and control over your utility account. Simplify your life and make smarter decisions with ease.

## Key features

- Account management
- Self-meter reading
- Usage monitoring and comparison
- Secure bill payments
- Auto payment setup
- Billing and payment history
- Usage pattern analysis

## What do users think of SEWA?

Overall sentiment: negative

**Pros**

- ✅ Convenient payment processing
- 🎯 Simplifies transactions and bill management
- 👍 User-friendly service features

**Cons**

- 🐛 Numerous bugs and errors
- 😕 Confusing and poor user interface
- ❌ Registration and login failures
- 💰 High pricing
- 🔧 Non-functional payment methods
- 📱 Unresponsive application
- 🚫 Missing previous invoice history after update

**Commonly reported bugs**

- Registration and login not working
- Emirates ID entry causes errors
- Payment method saving disabled
- Previous invoices not displaying after update
- App crashes and freezes
- SMA code not being sent
- General application errors and glitches

**Most requested features**

- Fix registration and login system
- Improve UI/UX design
- Enable and fix payment method saving functionality
- Restore previous invoice history in updated version
- Improve overall app responsiveness

## Recent user reviews (10 of 12)

All indexed reviews: https://appshunter.io/ios/app/sewa/id721507762/reviews.md

### 1/5 — Lots of bugs and errors

*2025-11-04*

I hope next future update to fix bugs and errors in this application

**Developer response:** We’re sorry for your experience and are here to help. Please reach us with your details via:
• 600 566 665 (select 6 for complaints)
• complaint.team@sewa.gov.ae
• Mobile app or: https://complaints.sewa.gov.ae/CNS/MainPage

### 1/5 — الاسعار مرتفعه

*2025-08-17*

الاسعار جدا عالية

### 1/5 — الفواتير السابقه لا تظهر في التطبيق الجديد وخاصة بعد ترقيته

*2023-08-22*

يضاف الى ذلك ان طريقة الدفع من خلال التطبيق غير مفعلة و لا استطيع حفظ الطريقة التي اريدها حيث ان الخيار يبين لي انه غير محفوظ و انا اريد عمل حفظ جديد فرجاءا الاتصال على هاتفي  النقال لحل الموضوع
موبايل رقم ٠٥٦٤٤٥٧٦٩٩

### 1/5 — Can’t register

*2023-08-18*

This update is poor. Preferred the previous interface. Also can’t register or login.

### 1/5 — it is a very confusing app

*2023-08-17*

Unfortunately, This app nailed my greatest share of disappointment and dissatisfaction as a user. 

the main goal of a service app is transparency and customer service in an easy most convenient way! 

Nevertheless I has been suffering using this app, to the extend that I would prefer to pay thru a kiosk or so for convenience.. Note that i am a technological profession, who works in similar fields. 

I wish we see improvements with such apps! 

Thank you for understanding

### 1/5 — Where is my SMA code?????

*2019-09-06*

Can’t even register

### 1/5 — Many bugs 🐜 Not responsive Poor UI

*2018-07-30*

Even tried to register an account and by entering Emirates ID it gives error !!

### 1/5 — مستوى سيء جدا vey poor

*2018-01-27*

Very poor quality 
No vision for UX at all

### 5/5 — ممتاز

*2017-10-08*

شكرا هيئة كهرباء ومياه الشارقة
👏👏👏👏👏

### 1/5 — لا يمكن التسجيل حالياً

*2014-09-05*

يرجى حل هذه المشكلة عند محاولة التسجيل لا يمكن إكمال التسجيل، يرجى المحاولة لاحقاً.
هل يجب استخدام رقم الحساب القديم أم الجديد؟
تقييمي للبرنامج متوقف على نجاح عملية التسجيل.

## Frequently asked questions about SEWA

### What can I do with the SEWA app?

The SEWA app allows you to manage your Sharjah Electricity, Water and Gas Authority account. You can perform self-meter readings, monitor and compare your utility usage, make secure bill payments, set up auto-payments, and view your billing and payment history. It also provides insights into your monthly usage patterns and allows you to receive important notifications.

### Is the SEWA app free to use?

Yes, the SEWA app is available for free. There are no charges to download or use the core features for managing your utility account and making payments.

### How do I log in to the SEWA app?

You can log in to the SEWA app using UAE Pass, which offers a secure and convenient way to access your account. The app also supports face ID for hassle-free login, making it easy to manage your account anytime, anywhere.

### Can I track my utility consumption with the SEWA app?

Yes, the app provides intuitive graphs to help you stay informed about your utility consumption. You can easily analyze your monthly usage patterns, which aids in better decision-making regarding your energy and water usage.

### What languages does the SEWA app support?

The SEWA app is available in both Arabic and English, catering to a wider user base. This ensures that users can manage their utility accounts in their preferred language.

## Version history (last 5 releases)

### 7.39 — 2026-07-16

This includes the cheque status CR, updates to the bottom navigation in the pre-login modules, and duplicate payment validation in both the pre-login and post-login flows.

### 7.38 — 2026-04-27

1- Improved performance for a smoother user experience.
2- Customers can now generate a unique one-time number for cheque payments to multiple accounts.
3-The generated number can be used at Safwa Islamic Bank CDM machines for cheque deposits.

### 7.37 — 2026-04-09

1- Improved app performance with faster access to key features
2- Added an option for customers to contribute to Sharjah Charity while paying bills
3- Enhanced customer UI experience for submitting services (Move In, Move Out, etc.) and making payments in both pre- and post-login flows
4- Strengthened security features for a safer and more reliable user experience

### 7.36 — 2025-11-07

This update includes bug fixes and a few small performance improvements.

### 7.35 — 2025-10-14

•. Improved app performance for faster access
       •  Updated the currency symbol to the new Dirhams symbol
       •. More roles available to access information
	•. Enhanced security features for safe and reliable usage

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## More apps by Sharjah Electricity & Water Authority

- [SEWA for iPad](https://appshunter.io/ios/app/sewa-for-ipad/id807995472)
- [SEWA MGR](https://appshunter.io/ios/app/sewa-mgr/id6461600959)
- [Zulal Water](https://appshunter.io/ios/app/zulal-water/id6477540008)

All apps by Sharjah Electricity & Water Authority: https://appshunter.io/developer/776587905

## Related topics

[sewa](https://appshunter.io/ios/topics/sewa) · [cport](https://appshunter.io/ios/topics/cport) · [riviera utilities](https://appshunter.io/ios/topics/riviera-utilities)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*