# SF Muni Buses — user reviews > 95 indexed App Store user reviews of SF Muni Buses by Alex Perez, rated 4.16/5 from 809 ratings. - Source: https://appshunter.io/ios/app/sf-muni-buses/id1453311787/reviews - App overview in markdown: https://appshunter.io/ios/app/sf-muni-buses/id1453311787.md - Rating breakdown: 5★ 557 · 4★ 65 · 3★ 53 · 2★ 25 · 1★ 108 ## What do users think of SF Muni Buses? Overall sentiment: negative **Pros** - 🚀 Efficient - 👍 Easy to use - 💡 Helpful features - 🚌 Accurate bus predictions **Cons** - 🐛 Buggy - 🤔 Confusing interface - 👎 Not user-friendly - 🕰️ Inaccurate arrival times - 🙄 Useless - 💸 Lame ads **Commonly reported bugs** - App crashes frequently - Disappearing bus predictions - Outdated route information - Inability to purchase tickets **Most requested features** - Add bus route numbers - Improve trip planning and pricing - Allow customization of favorite routes - Provide a map of Muni train routes and stations ## Newest reviews (11 of 95) ### 3/5 — Bud *2025-12-21, version 4.0.20* Route ### 2/5 — Not intuitive *2025-07-27, version 4.0.20* Almost got cited because it wouldn’t show my active tickets. ### 3/5 — In accurate arrival times *2025-02-11, version 4.0.20* Not accurate arrival times. Every morning it says “next bus in 8 min” but really it’s arriving that very moment ### 1/5 — I can’t find my local route *2024-08-22, version 4.0.19* I live near the 57 line. I can’t find it on this app ### 1/5 — Confusing *2024-08-14, version 4.0.19* Does not default to my location. Does not default to the available bus routes where I am standing. Good night find the schedule for the route I needed. Utterly confusing. I will delete this app ### 1/5 — Useless *2024-04-21* Absolutely useless no key to the different lines to tell you what’s what !!!! ### 1/5 — Sf muni? Shows nothing *2024-03-09, version 4.0.19* Does not work ### 1/5 — SF Muni *2023-10-27, version 4.0.18* Couldn’t they have made it simpler to use? From where to where? Then get get what bus route you want, then direction, then which stop you’re in. Done! ### 1/5 — Horrible interface *2023-10-12, version 4.0.18* Can’t set up an account. Can’t buy tickets. I only see routes and prices and useless information like when the board meetings are. ### 1/5 — Worst transit app ever *2023-09-23, version 4.0.18* Makes it impossible so buy transit tickets. You click on the link to buy tickets and it opens a browser that tells you to download the app. The app redirects you to a web browser and the web browser redirects you to the app. No way of actually braking the loop and buying the ticket! Absolute trash. ### 1/5 — Awful *2023-07-12, version 4.0.16* Considering it’s made in the tech capital of the world- it’s useless ## Most critical reviews (10 lowest-rated) ### 1/5 — 7. Us *2026-06-03, version 4.0.20* Sucks ### 1/5 — Dumb *2026-01-13, version 4.0.20* It says I have to share my location but I can’t even enable it at all even if I go to settings now I’m gonna miss the bus again ### 1/5 — STUPID *2025-09-24, version 4.0.20* The App isn’t useful as it was before ### 1/5 — Poorly Designed App *2025-09-17, version 4.0.20* Not user friendly. ### 1/5 — Routes *2025-08-25, version 4.0.20* Bus arrivals is always late. Students are now getting back to school and make the bus crowded again. And those going to work no matter how they are early to catch the bus still late to work due to the late arrival and long waiting time for the bus. ### 1/5 — Awful *2025-07-08, version 4.0.20* App ### 1/5 — Lame ads *2025-05-18, version 4.0.20* Lame to have ads ### 1/5 — This is one of the worst bus apps available *2024-12-04, version 4.0.20* Good luck. This app is impossible. ### 1/5 — Confusing *2024-10-04, version 4.0.20* This is not a user friendly app. Very confusing to the new users. ### 1/5 — Terrible *2024-09-02, version 4.0.19* Complicated and useless at the same time. ## Most praised reviews (10 highest-rated) ### 5/5 — MTA *2026-07-14, version 4.0.20* Qiming1234 ### 5/5 — My bus *2025-11-27, version 4.0.20* Not to good so far ### 5/5 — Excellent App *2025-09-12, version 4.0.20* All pertinent details are clearly shown for each route. Arrival time estimates are great. ### 5/5 — Excelente *2024-10-06, version 4.0.20* Excelente ### 5/5 — Routes *2024-02-11, version 4.0.19* Its hard to predict the time for the bus arrival. ### 5/5 — Runs numbers now appears!! *2023-12-21, version 4.0.18* I cannot tell you how gratified I am to be able to see the run numbers. I use this app for my job. Thank you so very much from the bottom of my heart. Plus it tells which direction it is!!! I don’t like the promotions ads that just won’t quit. I tried applying but if you are not using Mastercard, all of you info is rejected. A waste of time. Distracting. ### 5/5 — I like this app very much! Please do not discontinue this app, thank you very much! *2023-10-05, version 4.0.18* Hi Alex, I like this app very much! Please do not discontinue this app, thank you very much! ### 5/5 — The app is really good *2023-09-28, version 4.0.18* The app is accurate and really good. It does not have any glitches that I can say every time I use it the buses are actually weather at and not canceled or anything like that. Just a really good app. ### 5/5 — efficient, easy *2023-09-25, version 4.0.18* it just works! ### 5/5 — Thank you for your service *2023-06-19* My only concern is I’m disabled and my wallet was stolen. I tried tirelessly to have card replaced. This was before pandemic. Can’t imagine what it would be like to attempt it now. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*