# SF311 > Official app for reporting and tracking San Francisco quality of life issues. (iPhone/iPad app by San Francisco 311.) - Source: https://appshunter.io/ios/app/sf311/id666635420 (this page in markdown: same URL + `.md`) - Developer: [San Francisco 311](https://appshunter.io/developer/1318858194) - Category: Utilities - Price: Free - Rating: 3.00/5 from 47 App Store ratings · 80 written reviews indexed - Age rating: 4+ - Requires: iOS 26.0 · 12 MB - Languages: American English, Arabic, Filipino, French (France), Haitian Creole, Kabuverdianu, Brazilian Portuguese, Russian, Chinese (Simplified, China), Somali and 3 more - Released: 2013-07-23 - Data updated: 2026-08-09 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/sf311/id666635420/reviews.md ## What is SF311? The Convenience of an App. The Support of a Real Person. Report potholes, graffiti, broken streetlights, and other non-emergency issues in San Francisco in seconds. Add a photo, and the app suggests the right category and fills in details like vehicle license plates, saving you time. Your report goes straight to the City departments for resolution. Built for Everyone Professionally translated by native speakers in English, Traditional Chinese, Spanish, Filipino, and Vietnamese. Meets WCAG accessibility standards. Never Alone Questions about your report or need to flag something the app doesn’t cover? Dial 311 from within San Francisco to speak with a real SF311 representative. ## Key features - Report quality of life issues - Submit photos and location - Track case status - Receive completion notifications - Direct routing to agencies ## Recent user reviews (10 of 80) All indexed reviews: https://appshunter.io/ios/app/sf311/id666635420/reviews.md ### 3/5 — Not so easy to use *2026-08-02* Please just copy whatever Solve SF has ### 2/5 — Clunky and hard to use *2026-07-28* Categories are too limited and difficult to navigate. Only usable for most common problems, but slow and clunky for users. ### 4/5 — Great idea but need more employees to make service faster *2026-07-07* So far I’ve had a positive experience with getting responses for the problems I have reported on the app however sometimes there is a response in a few hours and other times it can take days. There needs to be more city employees to respond to the high demand. Also I notice there is a much faster response in rich neighborhoods versus poorer ones. That’s not right since every resident deserves fair and equal access to city resources ### 1/5 — Actual garbage *2025-12-07* They close every case you open in under five minutes of submitting and do nothing to clean the streets of SF. It’s wild how useless it is and how this city just does not care ### 5/5 — Possibly the most useful lightweight app I have at just 25 megabytes! One request… *2025-11-22* One request: The ability for a user to close an issue they reported in the SF311 app (currently we have to call to have an issue closed). Thanks for keeping this app feather-light at just ~25 megabytes. Other apps weigh in at hundreds of megabytes for no good reason. The SF311 app stands above the rest and saves bandwidth. Keep up the great work! ### 5/5 — Possibly the most useful lightweight app I have at just 25 megabytes! *2025-11-17* Thanks for keeping this app feather-light at just ~25 megabytes. Other apps weigh in at hundreds of megabytes for no good reason. The SF311 app stands above the rest and saves bandwidth. Keep up the great work! ### 1/5 — Just like 311… *2025-09-12, version 6.4.15* Doesn’t work. Nothing happens. No one pays for Muni. The city doesn’t care, then comes crying to us for more money. GFY ### 1/5 — Pointless. *2025-09-09* I reported a Porsche that blocked the entire sidewalk for weeks, after I had been calling the SFMTA for days. My friend, who is mobility impaired, could not pass the property. Yet neither SFMTA nor this 312 app ever showed up. I bet they’d have been there right away had it been an unhoused person’s tent, but they don’t bother a rich person’s Porsche. SF’s city government is awful. ### 2/5 — Defined categories do not match situation *2025-02-18* I use this app frequently and the frustration is that the defined categories from which one is required to choose often do not fit the problem. Choosing something “close” can often result in dispatch of someone unable to address the problem. ### 1/5 — error code401 *2025-02-06* Keep refresh it doesn’t work. ## Frequently asked questions about SF311 ### What does the SF311 app do? The SF311 app is the official tool for residents and visitors of San Francisco to report quality of life issues. It allows you to quickly submit details about problems like graffiti, potholes, or street cleaning directly to the appropriate city agencies. ### How do I report an issue? To report an issue, you can send a picture, a brief description, and a map-based location through the app. This ensures your report is sent directly to the correct servicing agency for a faster response. ### Can I track the status of my report? Yes, you can view the status of your reported case directly within the app. You will also receive a notification once the issue has been completed. ### Is the SF311 app free to use? Yes, the SF311 app is completely free to download and use. There are no in-app purchases or advertisements associated with the application. ### What kind of issues can I report? You can report a variety of quality of life issues affecting San Francisco, including but not limited to graffiti, potholes, and street cleaning needs. The app is designed to handle common urban maintenance and service requests. ## Version history (last 5 releases) ### 7.1.6 — 2026-08-06 UI Improvements Stability Improvements ### 7.1.5 — 2026-07-29 * Updated UI * Improved Accessibility * Improved Performance ### 6.4.29 — 2025-11-24 Bugfixes and performance improvements ### 6.4.27 — 2025-11-16 Bug fixes and performance improvements ### 6.4.26 — 2025-11-05 Bugfixes and performance improvements ## Apps similar to SF311 | App | Rating | Price | Category | | --- | --- | --- | --- | | [OAK 311](https://appshunter.io/ios/app/oak-311/id1316091489) | 4.4 (672) | Free | Utilities | | [Mulberrys Dry Cleaners](https://appshunter.io/ios/app/mulberrys-dry-cleaners/id917580307) | 4.2 (269) | Free | Utilities | | [Street Cleaning Parking](https://appshunter.io/ios/app/street-cleaning-parking/id6474511826) | 2.5 (20) | Free | Utilities | | [Chargie](https://appshunter.io/ios/app/chargie/id1527139188) | 4.7 (463) | Free | Utilities | | [Tumble](https://appshunter.io/ios/app/tumble/id1544526817) | 3.1 (85) | Free | Utilities | | [Dinfo](https://appshunter.io/ios/app/dinfo/id1239132912) | 3.4 (221) | Free | Utilities | ## Related topics [311 san francisco](https://appshunter.io/ios/topics/311-san-francisco) · [solve sf](https://appshunter.io/ios/topics/solve-sf) · [311 app san jose](https://appshunter.io/ios/topics/311-app-san-jose) · [sfcave](https://appshunter.io/ios/topics/sfcave) · [311](https://appshunter.io/ios/topics/311) · [311 app](https://appshunter.io/ios/topics/311-app) · [beautify community with myla311 services](https://appshunter.io/ios/topics/beautify-community-with-myla311-services) · [bonnie preston](https://appshunter.io/ios/topics/bonnie-preston) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*