# SFU Snap — user reviews > 41 indexed App Store user reviews of SFU Snap by Simon Fraser University, rated 1.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/sfu-snap/id1033432123/reviews - App overview in markdown: https://appshunter.io/ios/app/sfu-snap/id1033432123.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## Newest reviews (13 of 41) ### 2/5 — Not great *2025-09-03* Tons of bugs. Sometimes if I was looking at my schedule for tomorrow the night before, when it goes to load my schedule the next day, it says my entire schedule is the day after that. For example, if I have 4 classes on Wednesday and I look at those classes on Tuesday, then on Wednesday my 4 classes will all say they’re supposed to be on Thursday. Which can get confusing. Also, tell me why it is “unable to retrieve schedule”, while I’m literally on campus, on the first day of classes, and I have a wifi signal. ### 3/5 — Useful, but kinda broken *2021-09-07* The class schedule and room locations in the buildings are really useful, but it seems to be unable to detect an internet connection even when my phone is connected and that breaks the transit system. The app also logs you off every time you close it so you always need to have an internet connection for it to work which is kind of annoying. ### 2/5 — Never works right *2020-09-22* The app randomly logs you out every other time you open it, then when u log back it it says “we can’t retrieve your course schedule right now” so it’s practically useless. Very annoying how a piece of paper with my class schedule is better than this app. Please fix it ### 2/5 — Cmon guys *2020-01-06* A school full of students and you can’t get some of them to help you design a reliable app? 3 quarters of the time it will tell me it can’t retrieve my course schedule/classes. This has been a problem for over a year. ### 4/5 — Room Finder Doesn't Work In This Version, Please Fix *2017-02-05, version 2.0.1* ... ### 3/5 — Nice but some bugs *2016-09-08* Really useful for freshmen. However, when searching classroom, it always says " no internet" while using cellular data. ### 1/5 — Useless *2015-12-15* I don't see the point of keeping the app on my phone. This app is basically useless and so slow. ### 1/5 — Rubbish *2015-12-09, version 1.1.4* RUBBISHY ### 1/5 — Fatal Flaw *2015-10-26* Doesn't correctly display class times - made me miss a lecture and hasn't updated to my new tutorial time. ### 1/5 — Good and bad *2015-10-18, version 1.1.4* It has some useful functions but really need to connect with SIS, "official", just do it👋👈 ### 1/5 — Are you kidding me? *2015-10-15, version 1.1.4* Are you kidding me? It doesn't even link to SFU SIS (you have to MANUALLY add your courses and MANUALLY search for the textbooks ...) and you call yourself the official SFU app? What a waste of our student fees ... Imma keep using the long-running SFU app designed and operated by SFU graduates zzz what's going on SFU? Don't have any better IT students? ### 3/5 — A few things... *2015-10-06, version 1.1.3* The word "Official" should not be on the homescreen, it should just say SFU. Secondly, there should be an ability to login to all of the SFU services and not have to manually put in the information. Looking forward to future updates! ### 2/5 — crush *2015-09-28, version 1.1.3* always crush… ## Most critical reviews (10 lowest-rated) ### 1/5 — horrible experience *2025-05-21* the map isnt showing room locations, it just says cannot load building ### 1/5 — Kind of an obsolete app *2022-09-17* Really all it tells you is what courses you have and where to find them. It comes with a little map to help guide you to your courses, but after you’ve memorized how to get to your classes you’ll never need this app again. ### 1/5 — new update wont open for me *2020-09-24* every time i click to open the app it crashes and quits ### 1/5 — Can’t even open up *2020-09-14* I mean plz what are you developers doing? Did this pandemic fked you guys up so bad? ### 1/5 — Can’t use *2020-09-09* After the new update, I can’t even open the app anymore. ### 1/5 — Doesn't work *2017-09-06* Can't see courses/ other features even when I relogged/ reopened the app many times. Don't download, useless **Developer response:** I'm sorry that the app did not load your information properly. A few issues came up during the first week of classes. If it still doesn't load now, please contact IT Services for assistance. ### 1/5 — Crashes *2017-01-03* The app crashes after a few seconds of use. It is unusable right now. ### 1/5 — It crashes every time I open it. *2016-12-11* It crashes after a few seconds! Every time. ### 1/5 — Way worse than the unofficial app *2016-01-12* Just download the other SFU app. This one doesn't even connect to your SFU account so you have to enter your courses manually. Worse than all of that is the app randomly crashes all the time. Do not download this app. Get the unofficial one it is so much better ### 1/5 — Very frustrating app *2016-01-08* Confusing layout, weird design. It seems like the "unofficial" one is much better. There is no need to make a new one. I personally doubt if the five stars are all from friends of the developers. I would give zero star if I could. Not recommended! Always crash! ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use *2025-08-18* Please enhance the performance mode ### 5/5 — review *2023-06-07* good ### 5/5 — Recent update is pretty good *2023-01-21* Very useful, most bugs seem to be resolved already. Love the feature where it can tell me my upcoming due dates for all my classes without me having to input anything. There is still one bug where you can’t save any of the bus routes. Hope that gets fixed in the next update! ### 5/5 — Useful *2016-08-31* Getting better with each update. ### 5/5 — Well done! *2015-10-16, version 1.1.4* Great app! Runs fast and smooth! Would love to see go.sfu account integration so schedule can be updated automatically. ### 5/5 — Excellent App *2015-10-15, version 1.1.4* This is a great app! You can actually find rooms and classes at every campus! It was very difficult in Burnaby to find some rooms. Good job! ### 5/5 — Wish I had this before! *2015-09-29, version 1.1.3* Aha! Love the room finder feature! I wish I had this app back when I was doing my undergrad. It would have spared me from that good ol' first day of class angst, running around like a nut trying to find where my next class was going to happen. Lol :) ### 5/5 — Looking good so far *2015-09-28, version 1.1.3* App looks great so far. Can't wait to see what will be added in the next update. ### 5/5 — This App changed my life! *2015-09-26, version 1.1.3* I'm never lost or late to my classes anymore. This app is awesome guys! Super awesome!! ### 5/5 — Suave~~ *2015-09-25, version 1.1.3* Love the clean interface and having my buses on the dashboard. The room finder is sweet!! 4.8/5 Keep it going fellas! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*