# SG NextBus — user reviews > 200 indexed App Store user reviews of SG NextBus by SG NextBus Pte. Ltd., rated 4.50/5 from 291 ratings. - Source: https://appshunter.io/ios/app/sg-nextbus/id361404839/reviews - App overview in markdown: https://appshunter.io/ios/app/sg-nextbus/id361404839.md - Rating breakdown: 5★ 219 · 4★ 34 · 3★ 18 · 2★ 2 · 1★ 18 ## What do users think of SG NextBus? Overall sentiment: mixed **Pros** - 👍 Clean, intuitive, and well-designed user interface - 🎨 Beautiful widget displaying multiple bus arrival times - 🆓 Completely free application - 📍 Auto-detection of nearby bus stops - 🚌 Displays both SMRT and SBS bus information - ⏱️ Real-time arrival information when working - 📱 Customizable panels for organizing favorite routes - 🔄 iCloud sync functionality across devices - ⌚ Apple Watch app integration - 🗺️ Good map interface for finding bus stops **Cons** - ⏰ Inaccurate and unreliable bus timing estimates - 🐛 Frequent app crashes and freezes - 🔍 Bus stop detection fails even at correct locations - 📍 Incorrect bus stop location mapping - ⚠️ Missing bus routes and routes not updating - 🔔 Notification alerts not functioning properly - 🐌 Slow performance and sluggish interface - 🎯 Automatic nearest bus stop selection is inflexible - 🔋 Location always enabled by default without user control - 📊 Data fails to load frequently at peak times - 🎬 Unnecessary UI animations causing slowness - 📱 Compatibility issues with older iOS versions **Commonly reported bugs** - iCloud sync erases saved bookmarks and tabs - Widget shows 'Unable to Load' error 99% of the time - App crashes on iOS 4, iOS 5.0.1, and iOS 11 - Blank page in portrait mode when screen rotation locked - White blank box appears in landscape view - HTML tags appearing in bus time display - Swipe instruction message stuck on screen - Bus stop location data slightly offset from actual roads - App freezes on iPad opening - Error loading arrival time messages - Fails to pull up certain routes after updates **Most requested features** - Display next two consecutive bus arrivals on main screen - Route information and directions display - Journey planning from current location - Ability to rearrange buses within panels - Ability to remove panels once created - User control over location services toggle - Update DTL3 bus stops - Include missing bus routes (e.g., 158A) ## Newest reviews (13 of 200) ### 2/5 — Always in for a surprise *2026-05-26, version 4.5.3* Imagine your bus is shown as arriving in 1min, but it never shows up. You think you might have missed it, but you are so wrong. Surprise! The bus is 5mins late. If this is the kind of surprise you’re fond of, go ahead and use this app. 😅 ### 4/5 — There’s a possible glitch *2026-01-21, version 4.5.3* The app is not showing the bid timing and I think we need to update it with a few bug fixes. Overall, this app is amazing ### 3/5 — So Late *2025-10-23, version 4.5.3* Hi I’m not happy about it why the bus 5 driver so late I waited for so long try to come early next time if not I will make a complaint did you know I need to to make on time for lunch before 12pm ### 3/5 — Timing *2025-08-27, version 4.5.3* Timing not always accurate ### 3/5 — Ok but… *2024-11-29, version 4.5.3* Generally an ok app but - The app can’t seem to handle bus stops which have 2 of the same bus number going different directions, the app will choose the bus timings for one of the directions and replicate it twice so the timings aren’t right for the other direction. Workaround is to search for the bus stop on the SBS website. - The UI for swiping between nearby bus stops could also be improved. Listing the bus stops by proximity and clicking in to the selected bus stop could be a better option. The workaround is to navigate using the map and then clicking the (i) for the selected stop. - Favouriting is by Buses at specific stops rather than favouriting a bus stop, so each bus at the stop needs to be favourites separately. ### 4/5 — Widget not found *2024-11-25, version 4.5.3* Been using this app for years and really rely on it. However I’ve recently upgraded my iPhone to a new one and I’m not able to find a widget option for this app which really bums me out. Would appreciate if the creators could look into this bug asap ### 4/5 — The showing on Lock Screen doesn’t support on iOS 18 *2024-11-18, version 4.5.3* I used to check the bus timing on my Lock Screen, it was so useful. After the software update to iOS 18 it doesn’t support the Lock Screen widgets anymore, I really most this feature can come back again please!!! ### 3/5 — App neeeds improvement *2024-09-26, version 4.5.3* Despite updating and having the latest device, there are constant glitches while using the app. The app would take awhile to load the readings and give inaccurate bus time readings e.g. no estimate available but after waiting for awhile the bus appears. I have been using this app for 7 years ever since bus apps were a thing. However, recently it has come to my attention that other apps do not have these issues. Thus, I decided to try other apps. ### 4/5 — Accuracy *2023-01-11, version 4.5.1* The accuracy of this app is the same as the official one by LTA 80% give or take and it doesn’t take traffic into account ### 4/5 — Nice app! *2022-10-16, version 4.5* Found this app really helpful! Hope the next version can include variety of new widgets for iOS home screen & lock screen! (IOS 16) ### 4/5 — Good App *2022-08-01, version 4.5* Does factly what you need an App to do. Only defect is that it shows each bus twice at key bus stations, like Jurong East Int. The app will show each bus twice, which might be the case as many buses follow soon after, however the times shown are both the same. This should be a simple fix if this is looked into. ### 4/5 — Add a Function to Remove Bus Services from Favourites *2022-01-29, version 4.5* Managing this with multiple devices is pretty torturous. I would love to see a better iCloud sync feature as well as a delete feature. Other than that, the UI is not bad but I hate seeing advertisements. ### 3/5 — Schedule *2021-07-14, version 4.3.3* Schedule is not always accurate ## Most critical reviews (10 lowest-rated) ### 1/5 — Inaccurate Bus Arrival Timings *2025-09-01, version 4.5.3* I would like to raise a complaint regarding this app. The bus arrival timings displayed are often highly inaccurate. For example, today the app showed the bus would arrive in 10 minutes, but after waiting for 27 minutes, the bus still had not arrived. This issue has occurred multiple times and makes the app unreliable for daily use. Please look into this matter urgently and work on fixing the accuracy of the bus timings. Thank you for your attention. ### 1/5 — Outrageous Inaccuracy: This Useless Bus Timing App Needs to Be Fixed! *2025-02-22, version 4.5.3* This bus timing app is absolutely terrible—completely unreliable and inaccurate! The timings keep jumping unpredictably, especially for Bus 39. One moment it says 16 minutes, then suddenly drops to 10 minutes, or even worse, it jumps by huge gaps, not just one or two minutes but several minutes apart! This happens all the time! What kind of useless system is this? If the app can’t provide accurate timings, what’s the point of having it? Stop wasting commuters’ time with such a lousy, broken system. Fix it immediately! ### 1/5 — ETA not accurate.. *2023-11-20, version 4.5.2* Unable to trust the ETA of the bus..approaching the bus stop ### 1/5 — おかしい *2023-09-01, version 4.5.2* おかしい ### 1/5 — Consistently wrong *2023-08-01* I've missed a few buses now as a result of this apps inaccuracies. Either the buses don't arrive at all, or the estimated time is way off. This app is a waste of time - don't bother. ### 1/5 — Not accurate *2023-05-10, version 4.5.1* Said bus was arriving in 3 minutes. But bus came 10 minutes later. Very inaccurate. Happened too many times to me. At first said bus was “Arr”. When I refresh, suddenly it’s in 6 minutes. Have other better apps. Will be deleting this app and using another. ### 1/5 — Inconsistent *2022-09-14, version 4.5* I’ve missed my bus on more than one occasion due to the wild inconsistencies of this app. Suggest you try to find something more reliable. ### 1/5 — Inaccurate *2022-06-08, version 4.5* Extremely inaccurate. It would state an insane interval of 20 minutes but the bus would come within 6 minutes, and it doesn’t update it. End up missing multiple buses. Wouldn’t recommend at all, especially for tourists traveling. For more accuracy and reliability, I use Citymapper instead, it even tells me when to get off and to prepare when the bus is coming. ### 1/5 — 901M no have *2020-06-12, version 4.2.1* 901M no have ### 1/5 — Pay for what ? *2019-01-24, version 4.2.1* I paid for the app to get bus alerts. It doesn’t work ? Refund please ? ## Most praised reviews (10 highest-rated) ### 5/5 — SG NextBus *2026-04-05, version 4.5.3* This app is so good! You can track where your bus is or when your bus is coming!! Very reliable!! 🩵 ### 5/5 — Great job! *2024-04-18, version 4.5.3* Very accurate except for the very infrequent ‘ghost’ buses (those that NEVER arrive!) and buses with their GPS (deliberately?) switched off. Overall though, very good! ### 5/5 — Great *2023-09-08, version 4.5.2* A fantastic app I’ve been using for years. User friendly, and a relatively smooth experience. ### 5/5 — Bus No 855 arrival time is not accurate *2023-04-14, version 4.5.1* Every day I take bus from Upper Thomson to Yishun bus interchange. This APP shows 1 min arrival , I wait until the APP shows Arrival still not bus come. After the APP change to 13 mins more to 11 mins more. The 855 bus coming. Please upgrade. Thanks. ### 5/5 — Very efficient *2021-05-04, version 4.3* Better than before. Now i can see & use on both the iPhone & Apple Watch. ### 5/5 — User Friendly *2021-02-16, version 4.3* Whenever I use this app, it feels so easy to use then all the other next bus apps. Try it out! ### 5/5 — Inaccurate at times *2020-11-13, version 4.2.1* Inaccurate at times. ### 5/5 — Please update *2020-09-21, version 4.2.1* I really like this app on my Apple Watch. But after I update my Apple Watch to OS 7, it does not work on my watch anymore. Please update. Thank you. ### 5/5 — Good *2018-12-01, version 4.2.1* Sooo gooood ### 5/5 — Can’t see an enlarged view *2018-11-30, version 4.2* This application can’t show us an enlarged view for a long time, can a few seconds only. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*