# SgsEye — user reviews > 25 indexed App Store user reviews of SgsEye by 维林 李, rated 2.08/5 from 39 ratings. - Source: https://appshunter.io/ios/app/sgseye/id1067786887/reviews - App overview in markdown: https://appshunter.io/ios/app/sgseye/id1067786887.md - Rating breakdown: 5★ 8 · 4★ 1 · 3★ 2 · 2★ 3 · 1★ 25 ## Newest reviews (8 of 25) ### 1/5 — App not working with new iOS update *2019-10-12, version 2.12.4* Green lines on the app. Box and hardwired monitor works fine. ### 1/5 — Worst Security Camera App *2019-09-28, version 2.12.4* Since day one this app and the whole SGSEye system hasn’t worked as advertised. So many bugs half the app doesn’t work. Of to the trash is goes. And buying a Ring surveillance system even with the month fee be worth than this junk. ### 1/5 — Green lines for cameras on app. *2019-09-22, version 2.12.4* Can’t check cameras with the app anymore, it’s just green lines going across the screen. Tried deleting the app and re-installing it, not working, other devices are working fine. Can it be the new software? If so it needs to be fixed ASAP! ### 1/5 — Crashing *2018-12-25, version 2.10.3* Installed on new iPhone XS Max and it keeps crashing. It’ll work for a minute or so and crash the phone. We need an update to fix these bugs. ### 1/5 — Worked good for first *2018-12-09, version 2.10.3* Few months now we can’t watch from our iPhones any which was the whole purpose of getting system. Amazon will get this back and no contact information ### 1/5 — Not so good. *2018-07-30, version 2.10.3* Really bad picture quality on the phone app. I can barely make anything out. ### 1/5 — Worthless *2017-08-27, version 2.8.7* Useless unless they include instructions on how to make it work. I could never get it to do anything. I'd rate zero stars if I could. ### 1/5 — Reviewed Too Soon!! *2017-08-03, version 2.8.7* Working great on iphone after days of trying apart from play back - as the other reviewer says the date and time always revert back to 1970-01-01 12.00am!!! Surely someone knows how to fix this! On the iPad the app works beautifully. Instruction manual very poor! ## Most critical reviews (10 lowest-rated) ### 1/5 — Trash *2022-09-22, version 2.12.7* Just that, worthless. 9 out of 10 times fails to connect to the cameras. ### 1/5 — Server down?? *2022-08-08, version 2.12.7* Been using this since 2016 no issues great service. Now it will not connect says net error. Check practically everything. P2P status has three dots … I can look at this at the cameras locally. I have port forwarded to the camera system still no success. I believe it is on the provider side of the camera system. Now the camera system status says cannot connect. Hmmm. ### 1/5 — App does not connect to the cameras anymore *2022-08-07, version 2.12.7* I am not sure if the app is down but I am not able to get internet through my DVR. My internet is fine but it is not getting internet for the P2P part. ### 1/5 — No device! *2022-01-20, version 2.12.7* Every time I try to add a device, the message says verification failed. If it won’t accept my cameras the app is useless! Uninstalled. ### 1/5 — crashes on startup *2020-11-13, version 2.12.7* App crashes before it opens 90% of time now, iPhone & iPad Please rectify ### 1/5 — Crap *2020-10-21, version 2.12.7* I would leave 0 stars if I could. Ever since iOS updated to 14, we can’t view our cameras at work. We also can’t get into the settings any longer on the dvr. Don’t know what happened to this app or it’s system, but we are going to be going with another system ### 1/5 — Needs an update *2020-09-21, version 2.12.7* Needs an update ### 1/5 — Connection *2019-12-14, version 2.12.7* Can’t connect to my cameras. Never had an issue before until IOS updates. Are you up to date with apple updates? I have tried everything to solve this issue with no results. ### 1/5 — Same problem green line *2019-10-17, version 2.12.7* I am have the same problem with mine can someone help me with this exactly same problem my wife work well but not for me I have an iPhone 8 Plus she had iPhone 10 Plus . Need help ### 1/5 — Green Line *2019-10-14, version 2.12.4* Just like a lot of these reviews, the app worked well until my phone updated. Now there are green lines across the cameras. I liked the app before, but right now it’s unusable. Hoping these bugs get worked out soon so I can use it again. I rely on this to be able to check in on work operations when I’m not on site. ## Most praised reviews (7 highest-rated) ### 5/5 — Good quality for its price *2020-08-21, version 2.12.7* I’ve had this system for about a year now. Good quality for its price. Are there better systems, yes. But this gets the job done. You have to buy a memory drive for this system, which isn’t expensive nor complicated to install, actually very easy to install. ### 5/5 — Thank you!! *2019-10-19, version 2.12.7* Green lines are gone after the last app update. Everything is as it should be.🙌🏼 ### 5/5 — Thanks To r1moose *2018-05-03, version 2.10.3* Clock turned to 24hours on my iPhone 7 & playback works like charm. Thanks. ### 4/5 — Glitches After iOS 13.1 Update *2019-09-25, version 2.12.4* I throughly enjoyed being able to check on things away from the office but after the update not so much. Now all I see is a rainbow of colors across the screen. Please do an update soon to fix the issue.. ### 4/5 — Playback problems sorted *2018-01-24, version 2.9.1* Changed my iPhone clock to 24 hr format from 12 hr format, all good ### 3/5 — Glitches UPDATE 3/2/19 *2019-03-03, version 2.10.3* So the glitches are gone, but there’s a new issue. We would open the app to view the cameras and if we kept them open for too long the entire phone rebooted. Sometimes this made our phones reboot nonstop for a while. One thing to note is that we have new iPhone XR phones updated to 12.1.7 or .6. Please fix. Thanks guys! ### 2/5 — Green lines, no video *2019-09-27, version 2.12.4* I check my cameras daily but now all video is covered in green lines. So far my wife still has access to the cameras. It’s just on my iphone. I uninstalled the app thinking reinstalling would help. It didn’t. All other apps are functional. Would appreciate a fix. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*