# Shackle: Hotel Check-in — Hotel Digital Experience > Mobile hotel check-in, room key, and service ordering app. (iPhone/iPad app by Shackle Group Ltd.) - Source: https://appshunter.io/ios/app/shackle-hotel-check-in/id1508323744 (this page in markdown: same URL + `.md`) - Developer: [Shackle Group Ltd](https://appshunter.io/developer/1508323743) - Category: Travel, Lifestyle - Price: Free - Rating: 5.00/5 from 8 App Store ratings · 67 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 96 MB - Languages: Dutch, English, French, Serbian, Turkish - Released: 2020-07-22 - Data updated: 2026-06-21 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/shackle-hotel-check-in/id1508323744/reviews.md ## What is Shackle? Skip the lobby queues, unlock your room with a tap, and order room service from your phone with Shackle. KEY FEATURES: CONTACTLESS CHECK-IN: Check in on your phone and head straight to your room. MOBILE KEY: Unlock your door with just a tap—no more lost key cards. SECURE PAYMENTS: Pay for your stay securely through ShacklePay. FAST CHECK-OUT: Check out quickly, no fuss, right from your phone. STAY UPDATED: Get notifications when your room is ready and your key is active. EXPLORE: Browse nearby restaurants and attractions through the app. IN-APP CHAT SUPPORT: Need help? Reach out via our chat to speak to the support team. We're a start-up, always improving and eager for feedback. If you want to get in touch please reach out on cs@exploreshackle.com. ## Key features - Contactless check-in - Mobile room key - Secure in-app payments - Fast check-out - Room readiness notifications - Local attraction discovery - In-app chat support ## Recent user reviews (10 of 67) All indexed reviews: https://appshunter.io/ios/app/shackle-hotel-check-in/id1508323744/reviews.md ### 3/5 — Needs Some Improvements *2025-03-24, version 2.42.0* When it works it’s a good app. But why ask for the same information on every booking? Date of birth, residence, title etc. Why do you need to add a payment card every time, even on prepaid rates? Just too much hassle. Also, last week the room number never populated, so I had to check in again at the front desk anyway, kind of defeats the objective. ### 1/5 — I Don’t trust this. *2024-09-14, version 2.37.0* Is this a scam? Installed the app, now it says I have Multiple bookings that I didn’t make, one says I am checked in. I had to cancel my credit card. ### 5/5 — Easy to use *2024-07-29, version 2.33.1* I just arrived and went into the room as if it was my own home. I didn't have to talk to anyone and I was awfully, I didn’t feel like I was travelling it’s like having your own apartment. ### 4/5 — Really useful app *2024-07-25, version 2.33.1* Used this at the beginning of the month in London. I travel a lot and I found these really useful. It was easy to set up and check in and equally easy to check out when leaving. ### 5/5 — Innovative *2024-06-14, version 2.31.1* Very clever and easy to use app. ### 5/5 — Amazing experience *2024-06-03, version 2.30.0* Thank you Shackle for making my hotel check in so easy and smooth! User friendly and really saves time! ### 5/5 — Seamless and secure *2024-05-21, version 2.29.3* Shackle has made my hotel stays seamless and secure. From check-in to check-out, every process is smooth. The app's ability to handle payments and room access without ever needing to visit the front desk is fantastic. Highly recommend for anyone looking for a fuss-free travel experience. ### 5/5 — Made life so easy! *2024-05-21, version 2.29.3* I used this again during my stay in London and it made life so much easier! Having flown in late at night, I checked in on the app after landing and 5 mins later had my key! Flawless experience - this should be in more hotels!! ### 5/5 — Very convenient *2024-05-21, version 2.29.3* Easy to use, i completed the check-in in app and headed directly to my room ### 5/5 — Fantastic App really like it *2024-05-10, version 2.29.3* While traveling in London, I used the Shackle App for my hotel stays. Extremely efficient and easy to use for check-in, check-out, ordering room service, exploring nearby, etc. If you want to avoid talking to humans, or just want a quick entry/exit without waiting around the reception desk, this app has everything!!! ## Frequently asked questions about Shackle ### What does Shackle do? Shackle is a mobile application designed to enhance the hotel guest experience. It allows users to check in remotely, use their smartphone as a digital room key to unlock their door, and order services like room service directly from their device. ### What are the key features of Shackle? Key features include contactless check-in, a mobile key for door access, secure payment processing via ShacklePay, fast check-out, notifications about room readiness, local attraction discovery, and in-app chat support for assistance. ### Is Shackle free to use? Based on the provided information, the app is free to download and use. There are no mentions of subscription fees, in-app purchases, or advertisements within the app's description. ### What kind of hotels is Shackle compatible with? The description does not specify which hotel chains or types of hotels are compatible with Shackle. It is presented as a general solution for hotel digital experiences, suggesting it may be integrated with various hospitality partners. ### How can I get help if I have an issue with the app? If you need assistance, Shackle offers in-app chat support to connect you with their support team. For direct contact or feedback, you can also reach out via email at cs@exploreshackle.com. ## Version history (last 5 releases) ### 2.47.0 — 2025-09-26 This release contains multiple improvements to the overall performance and appearance of the app. As always we'd love your feedback, contact us on cs@exploreshackle.com ### 2.46.0 — 2025-07-31 This release contains multiple improvements to the overall performance and appearance of the app. As always we'd love your feedback, contact us on cs@exploreshackle.com ### 2.45.0 — 2025-06-30 This release contains multiple improvements to the overall performance and appearance of the app. As always we'd love your feedback, contact us on cs@exploreshackle.com ### 2.44.1 — 2025-06-24 This release contains multiple improvements to the overall performance and appearance of the app. As always we'd love your feedback, contact us on cs@exploreshackle.com ### 2.44.0 — 2025-06-18 This release contains multiple improvements to the overall performance and appearance of the app. As always we'd love your feedback, contact us on cs@exploreshackle.com ## Apps similar to Shackle | App | Rating | Price | Category | | --- | --- | --- | --- | | [Seatfrog: Cheap Train Tickets](https://appshunter.io/ios/app/seatfrog-cheap-train-tickets/id1129001637) | 4.8 (45,457) | Free | Travel | | [EMR - East Midlands Railway](https://appshunter.io/ios/app/emr-east-midlands-railway/id1472202499) | 4.6 (933) | Free | Travel | | [Heathrow Express](https://appshunter.io/ios/app/heathrow-express/id399209321) | 4.8 (6,592) | Free | Travel | | [CrossCountry](https://appshunter.io/ios/app/crosscountry/id459476759) | 4.3 (15) | Free | Travel | | [Grand Central Railway](https://appshunter.io/ios/app/grand-central-railway/id1457570746) | 4.8 (113) | Free | Travel | | [LNR: Train Tickets & Times](https://appshunter.io/ios/app/lnr-train-tickets-and-times/id1316103270) | 5.0 (4) | Free | Travel | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-21.*