# Shadow Match: Vampire RPG — user reviews > 7 indexed App Store user reviews of Shadow Match by Lanqing (Ningbo) Information Technology Service Co., Ltd., rated 4.30/5 from 6 ratings. - Source: https://appshunter.io/ios/app/shadow-match-vampire-rpg/id6746191193/reviews - App overview in markdown: https://appshunter.io/ios/app/shadow-match-vampire-rpg/id6746191193.md - Rating breakdown: 5★ 5 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Most critical reviews (7 lowest-rated) ### 1/5 — Can’t get in *2026-03-03* Can’t even get into the game it’s just a blank black screen when I open the app **Developer response:** Hi, thank you for your feedback. We have investigated this issue and have already fixed it. There was indeed a brief period of about one hour when the game experienced a black screen. We apologize for the inconvenience and appreciate your patience. ### 1/5 — Can't play the game *2026-01-24* You can't play the game. It freezes after the initial tutorial battle. I have deleted it and reinstalled it and still it continues to freeze. Waste of time and patience. You should shut it down until you can fix it! **Developer response:** Sorry about this — freezing after the tutorial isn’t expected, and we’re investigating. Please contact support@vampirescoming.com with your device model + iOS version (and a screen recording if possible) so we can help quickly. Thanks for your patience. ### 1/5 — Horrible game *2026-01-09* Too many bugs and crashes in the beginning of the game don’t sign up til something is done. **Developer response:** Thanks for the feedback — sorry about the early crashes. We’re working on an iOS stability fix. If you can, please tell us which stage it happens and what you did right before the crash so we can pinpoint it faster. ### 3/5 — Can’t access arena *2026-02-22* It’s your typical tile match game with a vampire theme. Can’t access the arena for whatever reason which is halting progression **Developer response:** Thank you for your feedback! The arena access issue you mentioned has been fixed. If you experience any further problems, please feel free to let us know. In the meantime, you can also try exploring other game modes while progressing. ### 5/5 — Great game!!!! Love it! *2026-03-06* Thank you for your support! I’m in the game and it’s great! Love playing it and the characters! **Developer response:** Thank you for the update! We're glad you're enjoying the game and the characters. Your support means a lot to us! ### 5/5 — HELP!! Technical support *2026-03-03* I just downloaded the game and started it but the AGREE button isn’t allowing me to tap on it so I can’t continue on and play the game! **Developer response:** Thanks for reporting this! Please make sure the privacy policy checkbox above the **AGREE** button is checked — the button will only work after it’s selected. If it’s already checked and the issue persists, please send us a short video of the issue to support@vampirescoming.com or via Discord: https://discord.gg/pB3f7KHtTF so we can investigate. ### 5/5 — Devs listen *2026-02-27* Had an issue and it was resolved rather quickly. **Developer response:** Thank you for reporting the issue and for your understanding. We truly appreciate your support. If you encounter any other problems, please feel free to contact us anytime — we're always here to help. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*