# Shadow Wars ®: Puzzle RPG — user reviews > 50 indexed App Store user reviews of Shadow Wars ® by Prodigy Design Limited T/A Sidhe Interactive, rated 4.70/5 from 461 ratings. - Source: https://appshunter.io/ios/app/shadow-wars-puzzle-rpg/id1092263081/reviews - App overview in markdown: https://appshunter.io/ios/app/shadow-wars-puzzle-rpg/id1092263081.md - Rating breakdown: 5★ 362 · 4★ 82 · 3★ 7 · 2★ 0 · 1★ 10 ## What do users think of Shadow Wars ®? Overall sentiment: positive **Pros** - 🎨 Unique and impressive art style with creative creature designs - 🎮 Innovative puzzle RPG gameplay combining match-3 with battle mechanics - 🎵 High-quality graphics, music, and sound design - ⚡ Smooth performance and polished gameplay - 🧠 Strategic depth with balanced character mechanics - 😊 Addictive and fun gameplay experience - 🎯 Fair reward system without aggressive monetization - 📖 Engaging story and world-building - 🎪 Distinctive supernatural/urban fantasy aesthetic - 👍 User-friendly interface and intuitive controls - ⚖️ Well-balanced difficulty progression - 💰 Accessible to free-to-play players **Cons** - 🐛 Frequent app crashes and connection errors - 🐛 Cleanup rewards not collecting properly - 💸 Difficulty spikes requiring payment to progress - 📉 Declining player base and reduced community - ⚠️ Poor customer support responsiveness - 🔧 Inconsistent app stability and opening issues - ❌ Account data loss issues - 📚 Broken FAQ page and inadequate tutorials - 🎮 Limited game modes and content variety - 🔄 Inability to replay completed levels - 🎯 Limited strategic depth due to RNG-heavy mechanics - 📱 High system resource requirements **Commonly reported bugs** - App fails to open past logo screen - Cleanup rewards cannot be collected - Connection error messages preventing gameplay - Account data wiped after updates - Sound effects muting unexpectedly - Game Center account data loss on device transfer - Glitchy reward collection system **Most requested features** - Character creation system - Additional game modes beyond story - Level replay functionality - Game Center account support restoration - More monsters and creatures - More content and activities - Better tutorial system - Improved FAQ documentation ## Newest reviews (15 of 50) ### 5/5 — Great game *2020-04-12, version 1.8.5* This is a great game it takes your mind off of everything going on in the world ### 5/5 — Bad@$$ *2020-01-18, version 1.8.5* Been playing this game for a very long time and I have never been disappointed. The monsters are great and the game mechanics are really cool. Lost my original account and had to start over with everything and I’m honestly not even mad about it, it’s just fun to play! **Developer response:** Thank you for your feedback! We're so glad to hear that you are enjoying the game. We are sorry that you're having issues with your game profile. Can you please contact our Customer Support team directly? They should be able to assist. You can reach them at support@pikpok.com. Apologies for any frustration caused. ### 5/5 — Actually enjoyable *2019-12-01, version 1.8.5* I’ve played a few rpg match games, but none of them compare to this one!! I got freaking baba yaga on my team🤟 ### 5/5 — Not at all bad *2019-10-17, version 1.8.5* It’s a very simple but enjoyable game would recommend trying it out if you are uncertain!! ;) ### 5/5 — Bloody good time *2019-09-08, version 1.8.5* I’ve played my share of matching games, but this is by far my favorite. I’ve always been attracted to things supernatural, and this doesn’t let me down. I like the art and the blood effects of everything; it makes it a breath of fresh air when compared to other games because the aesthetic is just so different. **Developer response:** Hello Jackster, thanks so much for getting in touch with your feedback. We are very happy to hear that you are enjoying the game. Thanks, and have a great day. ### 5/5 — Good game! *2019-09-07, version 1.8.5* Definitely worth a download. I’ve been on it a few hours now and have been impressed with the graphics, music and sound choices, and gameplay. Glad I checked it out. **Developer response:** Hello, thanks for taking time out of your day to leave us a review. We are very happy to hear that you like the game! Cheers, and have a good day. ### 5/5 — Very Gud, bejeweled and pokemans *2019-08-11, version 1.8.5* U can fite all da monster and giv dem sum drugs to make dem better at killing each other ### 5/5 — I’m in love with this game! *2019-07-31, version 1.8.5* To say that this game is addictive would certainly be an understatement. I’m always looking forward to the next match! And the strategy aspect keeps me on my toes and constantly racking my brain for better strategies. **Developer response:** Hello, thanks for getting in touch to let us know you are enjoying the game! Cheers, and have a great day. ### 5/5 — Great! But a glitch happened. *2019-07-14, version 1.8.5* Is game is amazing! I never thought I would like this sort of game, but I do. I experienced a glitch at the beginning though. I was gathering a lot of my cleanup rewards, and I got about 40 obsidian, but it never showed that I got it! Do you think you could send me 40 obsidian to make up for it? Thanks. But it’s a great game though. **Developer response:** Hello. Thank you for getting in touch. Can you please contact our Customer Support team directly? They should be able to assist. You can reach them at support@pikpok.com. We look forward to hearing from you. Thanks. ### 5/5 — Nice spin on puzzle rpg *2019-05-14, version 1.8.5* I like that I don’t have to swipe through an entire board to get all 21+ gems to light up. This game does it all for you. It is very refreshing and a lot less stressful knowing that I didn’t miss a connection and limit damage. Also, characters are fairly balanced as far as star levels go. I hate it when 1 star heroes do massive damage and 2-3 star heroes barely make a dent. This game gives full disclosure on how much damage you will do with each character from base damage to end attack damage. Having the fight matrix up before every round is also a genius move. I am impressed and might even drop a few $$ to show my appreciation for taking the user into account when designing this game. It is still a little pricey for premium currency and summons, but not anything that is required to have a good time with the game. Great work devs. ### 5/5 — Best game ever *2019-05-09, version 1.8.5* This hame is awesome the best rpg i have played, creative characters and good gameplay i rate this game 10/10 thanks ### 5/5 — Having fun *2019-05-04, version 1.8.5* Really enjoying the game so far! Best of all I don’t feel like they are being too aggressive with the ads and money so I will probably make a purchase as a result ### 5/5 — Best puzzle match game *2019-05-01, version 1.8.5* Excellent art work, smooth gameplay. Easy to learn, difficult to master. The rewards are fair, although sometimes you may hit a wall, which is expected for free mobile games. If you’re looking for a decent puzzle game to tease and test your brain, check it out. Thank you devs for the game! **Developer response:** Hello, thanks for getting in touch to let us know that you are enjoying the game. Cheers, and have a great day. ### 5/5 — Good game *2019-04-14, version 1.8.5* Fun to play, still at the beginning. Probably will get harder to play without paying money but I’m just assuming. Right now it’s fun and satisfying. ### 5/5 — White Wolf meets Urban Shadows *2019-03-31, version 1.8.5* If you’re not an RPG (tabletop) gamer at heart, the title might not mean too much - but this is an amazing melange of both. One set of games I used to play growing up, and the other a game that I play regularly now. The fact that I can then break it out on my phone is amazing. Keep up the great work! The concept of monsters battling monsters is fantastic. **Developer response:** Hello, thanks so much for taking the time to leave us a review! We are pleased that you are enjoying the game. Cheers, and have a great day. ## Most critical reviews (10 lowest-rated) ### 1/5 — Needs work *2020-05-09, version 1.8.5* It gets hard to play after awhile it makes you spend money to level up & you can’t replay levels when you get 3 stars it needs more game modes ### 1/5 — Meh. *2018-10-13, version 1.8.4* I downloaded it a few days ago and played off an on. Story is just enough to pretend there’s a world going out to justify the combat. Uses the Pokémon 3/2 strong-weak alignments which I always hate. Gem maps are generally small and you only get 3 moves before combat so there’s not really strategy, just gem RNG. Typical freemium addiction game. Not worth investing more time in. ### 1/5 — Account gone *2018-01-10, version 1.8.3* In the last unannounced update, my account was completely wiped and customer service was no help whatsoever. However, the game was fun and I am going to start over. I don’t forgive PiKPok, their service was complete crap, hence the rating. But due to the game being fun, I’ll give it another shot. Level 51, take two ### 3/5 — Amazing but glitchy *2020-06-22, version 1.8.5* To clarify, I love this game. Everything about it is ridiculously fun, from the new take on puzzle games to the strategy and character art. That said, there are a lot of glitches to contend with that can be frustrating. I’ve had two cleanup rewards ready for I don’t know how long, and the game won’t let me collect them. I’ll hit the button and it will close the menu, but it won’t bring me to that screen like it used to. It’s also touch and go as to whether the app even opens. Sometimes I’ll have days where I have to try to open it three times before it gets past the logo screen. I love this game so much and I want to see it improve, but until these bugs are resolved, I’m sticking with three stars. A game can be as amazing as it wants, but if it becomes unplayable it’s obviously not worth it. Please fix these issues! I miss this game and every time I come back to it I’m reminded of both how awesome/addicting it is, and how much it needs to be fixed. ### 3/5 — Not bad *2020-03-31, version 1.8.5* I do enjoy match three battle games the most but I wish you would have to find and connect the gems yourself rather than them just bing all gathered up once you’ve clicked on a color. ### 3/5 — Great game! When I can play it... *2017-08-08, version 1.8.1* This is a really fun game to play, the only problem I have is that most of the time I can't open the bloody thing because an error screen pops up saying there's a connection error. My other games seem to work just fine, as does my internet, it just seems to be a problem with this game in particular. I hope this gets fixed soon, otherwise it's a very fun game to play ### 4/5 — Great Game Gone Quiet *2020-05-09, version 1.8.5* Live this game as the graphics, sounds, and playability are great. It seems that not a lot of players in it anymore and PikPok customer support, which was previously quick, is not responding now. ### 4/5 — Good game *2020-02-15, version 1.8.5* It’s a good game but I’m stuck on a level and idk what to do and I feel like I have to pay money to move on but still good game ### 4/5 — This game is amazing *2018-09-14, version 1.8.4* This game is completely awesome! 😎😎😎 Already master level eight, and I also like ur newest game release! Playing these two games honesty releases stress for me, keep it up!👏🏼👏🏼👏🏼 ### 4/5 — Sound glitch (NVM!) *2017-12-14, version 1.8.3* Before the update the sound effects were there, now they’re muted, I’ve tried rebooting the app multiple times and nothing’s worked. The music plays so that’s one good thing. Edit: Nevermind! Ignore this, I was being stupid and had the sound muted in my game. Sorry! ## Most praised reviews (10 highest-rated) ### 5/5 — Candy Crush Meets Mortal Kombat *2022-09-24, version 1.8.5* The title speaks for itself. Very fun game and a change of pace from the rest of ever game out there. Good job on being intuitive. ### 5/5 — Great Game *2022-07-26, version 1.8.5* This is a great game! It does get much harder very quickly but nothing you can’t overcome with persistence. ### 5/5 — I have never played a game with these vibes before *2022-05-19, version 1.8.5* Let me tell you. They are IMPECCABLE. Keep up the incredible creature designs and fun gameplay!! Urban fantasy has always been my favorite genre, and it’s lovely to see a great translation to the puzzle battler (?? not a veteran mobile gamer... I’m here for the artwork) genre ### 5/5 — Cool game! *2021-12-24, version 1.8.5* Very unique, LOVE the legendary creatures! Would be cool to have some added stuff (like character creation, etc.), but is really fun!!! ### 5/5 — Really good unique game *2021-11-28, version 1.8.5* It has good dubstep music and it's pretty bloody Only downside is it's pretty taxing and needs a good phone or tablet ### 5/5 — Fun experience with this game *2021-08-09, version 1.8.5* I’m reallySurprised on how well this game plays smooth graphics are awesome and very fun to play ### 5/5 — Easy and fun to play *2021-01-05, version 1.8.5* I've been playing the game since it came out on and off and I've always had a great time with it. Very simple and enjoyable, definitely deserves some more recognition. ### 5/5 — Just started but like the concept *2020-11-03, version 1.8.5* So far, so good! The story adds to the draw of this game. Hopefully, I’ll be adding to this partial review with more accolades, stay tuned! ### 5/5 — Solidly enjoyable *2020-10-21, version 1.8.5* I’m really enjoying this game so far. The design is thoughtful and I appreciate the setting and the overall aesthetics. I see a review about the game being glitchy but I personally haven’t encountered that. My one bit of feedback is that there are some aspects which were never tutorialized properly and unfortunately the FAQ page has been consistently broken since I started playing. I’ve been able to figure out most things but it would have saved me some brain energy if there was better help available. ### 5/5 — Very Fun, Strategic *2020-06-09, version 1.8.5* This game is for someone who loves card games and so far it’s been great fun. Highly would recommend. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*