# ShadowLink - shadowsocks proxy — user reviews > 54 indexed App Store user reviews of ShadowLink by MOBILE ACCESS PLUS LIMITED, rated 4.40/5 from 3,387 ratings. - Source: https://appshunter.io/ios/app/shadowlink-shadowsocks-proxy/id1439686518/reviews - App overview in markdown: https://appshunter.io/ios/app/shadowlink-shadowsocks-proxy/id1439686518.md - Rating breakdown: 5★ 2,695 · 4★ 165 · 3★ 87 · 2★ 59 · 1★ 381 ## What do users think of ShadowLink? Overall sentiment: negative **Pros** - 🚀 Fast and stable connection - 👍 Easy to use - 💡 Useful for restricted countries **Cons** - 🐛 Connectivity issues - 🔋 Slow speeds on private servers - 🚫 Incompatible with newer Xray versions - 💰 Overcharging and no refunds - 🙅‍♀️ Poor customer support **Commonly reported bugs** - Servers disappearing after a few days - Inability to close ads - Restore purchase not working **Most requested features** - Support for more protocols (e.g., VLess, XTLS) - Connection ping test option - Mac app support ## Newest reviews (13 of 54) ### 2/5 — Can’t watch some streaming services *2023-10-26* You can’t watch a few different streaming services and it slows the internet way way down. Don’t recommend. ### 4/5 — Needs to support more protocols and a connection ping option *2023-02-15, version 4.3.8* It is the best free Xray app with fair amount of advertisements But it really needs a connection test option in the page that you can connect to the VPN Also VLess is not supported Thats why i give it 4 stars ### 4/5 — Where is the Mac version? *2023-02-07, version 4.3.8* A VPN that actually works but the app is incomplete without Mac support especially considering the subscription costs. ### 3/5 — Low speed in private servers *2022-11-27, version 4.3.8* I have tested it in many devices and knew the speed of connection is much much lower than shadowrocket app. Fix it please. ### 3/5 — Bad support *2022-11-26, version 4.3.8* I use clash on my pc and the servers work on pc very good does not connect in ShadowLink with the same network. So the problem is the client app which means here the ShadowLink. ### 2/5 — Connects but not working!! *2022-11-16, version 4.3.8* On my iPhone 5s with iOS 13 the one of the only apps that support v2ray, is ShadowLink, it connects to server but not working at all! (Tested servers on other devices) ### 2/5 — Sad 😞 *2022-10-24, version 4.3.8* To me was really bad it worked only for three days, I was aking for help from supporting services but unfortunately I didn’t get any message of guidance 🤔 ### 5/5 — nice *2022-02-11, version 4.3.1* It’s very good, I like it very much ### 5/5 — Thanks Shadowlink *2021-12-27, version 4.3* It really helps a lot！ ### 5/5 — good *2021-09-23, version 4.1* Always use this, it is recommended ### 5/5 — it is great *2020-12-04, version 2.6* The speed is fast and stable, I get it twice and would introduce it to my friends. ### 5/5 — Not good *2020-12-01, version 2.6* But five-star praise can get an hour's service ### 5/5 — Fine *2020-11-05, version 2.6* Fine, though lots of ads ## Most critical reviews (10 lowest-rated) ### 1/5 — It’s a scam *2023-07-22* DO NOT use this APP! Once you purchase their monthly or yearly package, there is no way to cancel it. They over charge you way too much! I am VIP Pro but being charged 5.4 USD ever time I open and log into the account! They never responded to your questions, emails or resolve any of your concerns. ### 1/5 — connection delays *2022-11-20, version 4.3.8* Extremely poor connection ### 1/5 — They are irresponsible *2022-10-29, version 4.3.8* I bought a monthly account from this application worth 6.99$ for Shadowsocks Servers. After purchase i could see Shadowsocks server (VIP Servers) and i could connect to them without problem but after 2 days, all Shadowsocks Servers have disappeard for me and i can’t connect to them. Its worked for 2 days for me. Also they didn’t answer my Emails. ### 1/5 — Awful Service *2022-10-26, version 4.3.8* Awful service in restricted countries. I bought 1 month subscription; There is no refund policy!!! The servers even it is written VIP servers are not connecting.👎 100% doesn’t worth a penny… ### 1/5 — can not close advertise *2022-06-23, version 4.3.6* Unable to close the advertisement, the advertisement failed. ### 1/5 — you can NOT use your own servers *2021-10-23, version 4.3* This app is seemingly disgusting. You can not use your own server. In another words, you have to watch those stupid ads or buy their extremely sluggish so-called vip service. Already deleted it as well as blocked everything from the moronic developers. ### 1/5 — Too many ads *2021-02-01, version 2.8* Useful for those who don’t build a proxy server themselves, but too annoying for those who do. ### 1/5 — Unable to use *2020-04-30, version 2.4* Restore purchase failed, After the upgrade ### 1/5 — I can’t restore the purchase *2019-07-03, version 1.6* I bought Pro already but when I try to use it on my another iPhone, the purchase can’t be restored... I wrote to them but no replies at all ### 1/5 — Don’t buy! Fake App! Wast Money and Time! *2019-06-11, version 1.6* I purchased this App and paid for Pro. Very disappointed! It’s fake! Only worked for a few days and never works again! Their service is terrible! Never respond! Don’t buy! Why Apple Store allowed them still on market? ## Most praised reviews (10 highest-rated) ### 5/5 — Works like magic after trying many other vpns *2023-04-05* Works like magic after trying many other vpns ### 5/5 — Dont work with new xray versions like 1.6.6 *2022-12-26, version 4.3.8* Dear sir, we found out your app doesnt work with new xray protocols. Please update your plugins to newest version. Thanks in advance. ### 5/5 —  Extraordinary Beautiful  *2022-12-14, version 4.3.8* In my opinion, I am a professional Apple user and I have tried all kinds of VPN for many years due to the strong need I have for doing my daily work. I can boldly say that Shado Link VPN is unique and unparalleled And there is nothing similar, especially the VIP of this software has a great speed, and I, for my part, thank and appreciate the developer and possibly the production team for the release of this powerful application, and I stand here and take off my hat and bow. I bring it because of the efforts you made to release this software and I hope that you will be successful in all stages of your life. I wish you all more and more success.  Sincerely yours : Dr. Hooshang Ansari  ### 5/5 — Xray core update *2022-11-06, version 4.3.8* Please update xray core version ### 5/5 — This is good but… *2022-11-04, version 4.3.8* This is a good app for v2ray protocols But it doesn't support vless and it doesn’t work when your panel verision is higher than 1.4.2 version Please please update it ### 5/5 — Its best apps for everyone *2022-11-02, version 4.3.8* Its best apps for everyone ### 5/5 — Nice app *2022-10-25, version 4.3.8* Hi Thanks for developing this app. Please add Vless + tls and xtls support in future updates. Thanks in advance for your support. ### 5/5 — Great app *2022-10-16, version 4.3.8* Works perfectly ### 5/5 — Speed Good *2022-10-06, version 4.3.7* Very high Speed ### 5/5 — update xray to 1.5.5 or latest *2022-05-11, version 4.3.5* Update xray to 1.5.5 or latest --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*