# S'hail > Dubai public transport planner and nol card top-up. (iPhone/iPad app by Roads & Transport Authority.) - Source: https://appshunter.io/ios/app/shail/id1214681230 (this page in markdown: same URL + `.md`) - Developer: [Roads & Transport Authority](https://appshunter.io/developer/395135035) - Category: Navigation - Price: Free - Rating: 4.20/5 from 53 App Store ratings · 67 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 104 MB - Languages: American English, Arabic - Released: 2017-09-23 - Data updated: 2026-08-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/shail/id1214681230/reviews.md ## What is S'hail? RTA S’hail Every day, a smarter way. S’hail is your perfect companion when moving around Dubai. It makes travelling quick, simple and hassle free. S’hail can show you the best public transport routes to take using different modes of transportation available in Dubai, such as Buses, Marine, Metro, Tram, Taxis, e-hailing and even cycling. All of this at your fingertips, thanks to S’hail. You can use S’hail app as a guest user, but we recommend that you login or create a RTA account to benefit from all of the cool features. With its clear, user-friendly and intuitive looks, it offers you a smile with a number of ways you can travel around Dubai . Looking for the fastest or the cheapest route to your destination? or want to know the real time departure time from your locations? Maybe you just wanted to explore new places in Dubai so why not topup your nol cards before you start your journey? When in Dubai, let S’hail guide you through all of your public transport needs. Did you like S’hail? please give us a rating on app stores and also on our Happiness Meter ## Key features - Public transport route planner - Multiple transport modes - Real-time departure times - Nol card top-up - Guest and registered user options - Route cost and time comparison ## Recent user reviews (10 of 67) All indexed reviews: https://appshunter.io/ios/app/shail/id1214681230/reviews.md ### 5/5 — Good *2026-06-13* Very nice very easy to use ### 1/5 — It cannot scan rta nol card on iPhone *2026-03-17* It cannot scan rta nol card on iPhone. **Developer response:** Apologies for the inconvenience, please contact us directly on the following email address: shailsupport@rta.ae, and we will assist you further. ### 2/5 — Comlcated *2026-02-11* Always need verification **Developer response:** Apologies for the inconvenience, please contact us directly on the following email address: shailsupport@rta.ae, and we will assist you further. ### 1/5 — Server error *2025-12-21* Can’t connect card. Server error **Developer response:** Apologies for the inconvenience, please contact us directly on the following email address: shailsupport@rta.ae, and we will assist you further. ### 2/5 — Application Timing Mismatch *2025-10-05* The timing of this Application and Bus Timing is totally change not matched and not exact. **Developer response:** Apologies for the inconvenience, kindly note that you can register your feedback through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: shailsupport@rta.ae. ### 2/5 — Misleading navigation *2025-03-07* The app is pretty dumb/outdated. It doesn’t know the difference between the metro green line and the red line. It’ll take you to a metro station saying it’s a red line but it really isn’t. Main advantage is that you can use it without paying for cellular data **Developer response:** Apologies for the inconvenience, kindly note that you can register your feedback through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: shailsupport@rta.ae. ### 1/5 — Freaking slow *2025-01-16* The app is so slow it's frustrating ### 3/5 — Earlier was best *2025-01-11* Latest updation is worst than ever. Earlier was easy to access now it is loading more and more. Kindly do the needful. **Developer response:** Apologies for the inconvenience, kindly note that you can register your feedback through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: shailsupport@rta.ae. ### 1/5 — The old version was so beautiful *2025-01-09* What was the need in the first place for this unpleasant update **Developer response:** Apologies for the inconvenience, kindly note that you can register your feedback through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: shailsupport@rta.ae. ### 4/5 — Not at all what I expected… *2025-01-02* The app is great to view all the departures and arrivals from and to a stop anywhere in Dubai which is really helpful. I thought that we would be able to just navigate to any place in Dubai like Google maps in Dubai but I’m so wrong. If you think that this app is like maps then please don’t misunderstand. **Developer response:** Thanks for your feedback. For further assistance regarding your observation, please contact us directly on the following email address: shailsupport@rta.ae. ## Frequently asked questions about S'hail ### What does the S'hail app do? S'hail is a comprehensive travel companion for navigating Dubai. It helps users find the best public transport routes, compare journey times and costs, and provides real-time departure information for various modes of transport. ### What public transport options does S'hail support? The app supports a wide range of public transport options in Dubai, including Buses, Marine (ferries), Metro, Tram, Taxis, e-hailing services, and cycling routes. ### Can I use S'hail without an account? Yes, you can use S'hail as a guest user. However, creating or logging into an RTA account is recommended to access all of the app's features and benefits. ### How can I pay for my journeys with S'hail? S'hail allows you to top up your nol card directly within the app, which is essential for using most public transport in Dubai. This makes paying for your journeys quick and convenient. ### Is S'hail available on all devices? While the description doesn't explicitly state compatibility, mobile applications like S'hail are typically designed for both iOS and Android operating systems. Users can usually find it on their respective app stores. ## Version history (last 5 releases) ### 7.0.25 — 2026-05-22 We’ve updated S’hail app to enhance your travel experience with the following improvements: • Departure results now include real-time bus seat occupancy to help you plan your journey. • Updated nol services steps and content for a smoother experience. • General performance improvements and UX enhancements. Update now and enjoy a smarter, smoother way to travel around Dubai! ### 7.0.24 — 2026-04-10 We’ve updated S’hail app to enhance your travel experience with the following improvements: • Departure results now include real-time bus seat occupancy to help you plan your journey. • Updated nol services steps and content for a smoother experience. • General performance improvements and UX enhancements. Update now and enjoy a smarter, smoother way to travel around Dubai! ### 7.0.23 — 2026-03-27 We’ve updated S’hail app to enhance your travel experience with the following improvements: • Departure results now include real-time bus seat occupancy to help you plan your journey. • Updated nol services steps and content for a smoother experience. • General performance improvements and UX enhancements. Update now and enjoy a smarter, smoother way to travel around Dubai! ### 7.0.22 — 2026-01-08 We’ve made S’hail even better to enhance your journey planning experience! Latest improvements include bug fixes and performance enhancements that deliver a smoother, faster, and more reliable app experience ### 7.0.20 — 2025-11-20 We have updated the S’hail app to make your experience with nol services even better, with the following updates: 1. Link & Register your existing nol cards really easily. 2. Enhanced nol Topup services & to view nol transactions. 3. Purchase & Renew nol Travel Pass for easier travelling across Dubai. 4. Submit Refund or Overcharge requests with improved processing. 5. Manage your Personalised nol cards for yourself or on behalf of others. Update now and enjoy a smarter way to travel around Dubai! ## Apps similar to S'hail | App | Rating | Price | Category | | --- | --- | --- | --- | | [RTA Smart Drive](https://appshunter.io/ios/app/rta-smart-drive/id926094022) | 4.6 (2,925) | Free | Navigation | | [Dubai Travel Guide ..](https://appshunter.io/ios/app/dubai-travel-guide/id456004023) | 4.7 (183) | Free | Navigation | | [Dubai Metro Interactive Map](https://appshunter.io/ios/app/dubai-metro-interactive-map/id493925488) | 4.7 (481) | Free | Navigation | | [Yango Maps](https://appshunter.io/ios/app/yango-maps/id1665672451) | 4.7 (288) | Free | Navigation | ## More apps by Roads & Transport Authority - [RTA Dubai](https://appshunter.io/ios/app/rta-dubai/id426109507) - [RTA Dubai Drive](https://appshunter.io/ios/app/rta-dubai-drive/id912748782) - [Salama Magazine](https://appshunter.io/ios/app/salama-magazine/id1047155923) - [Almasar Magazine](https://appshunter.io/ios/app/almasar-magazine/id1134472017) - [Bastion for EC3](https://appshunter.io/ios/app/bastion-for-ec3/id1500180382) All apps by Roads & Transport Authority: https://appshunter.io/developer/395135035 ## Related topics [suhail](https://appshunter.io/ios/topics/suhail) · [nol pay](https://appshunter.io/ios/topics/nol-pay) · [shall](https://appshunter.io/ios/topics/shall) · [sahil](https://appshunter.io/ios/topics/sahil) · [سهيل](https://appshunter.io/ios/topics/سهيل) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*