# shake smart — user reviews > 17 indexed App Store user reviews of shake smart by Shake Smart, LLC, rated 4.50/5 from 196 ratings. - Source: https://appshunter.io/ios/app/shake-smart/id904714870/reviews - App overview in markdown: https://appshunter.io/ios/app/shake-smart/id904714870.md - Rating breakdown: 5★ 165 · 4★ 6 · 3★ 1 · 2★ 3 · 1★ 21 ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2025-09-10* I tried making an account, never worked and it would never send me an email to fix the password because every time I tried making an account the password would NOT work for said account. The app also keeps messing up my name. Super slow, messy, wack. I gave this an hour of my patience but this app is ridiculous. ### 1/5 — Doesn’t have my local store on the app *2024-09-10* The GMU shake smart isn’t in the app ### 1/5 — auto re-load is on *2023-11-19* auto re-load is on and I didn’t know so now they charged me even more money… predatory that they do this. I had more than $6 left but they still auto reloaded??? that doesn’t even make sense ### 1/5 — Lack of location *2023-10-10* uni of Pitt location not available ### 1/5 — Useless *2023-09-14* This app works and looks like it was made by a teenager who Googled how to make an app and then followed the directions poorly. ### 1/5 — Add to Apple Wallet not working *2021-09-28* One of the core functions of the app, adding the rewards QR code to your Apple Wallet, is not working. It is extremely frustrating that a major part of the App is resulting in an Error. Please help or fix! I’ve restarted my phone and the app, still not working. ### 1/5 — Not What I Expected *2017-09-26* I thought I'd be able to order and pay ahead of time to skip the insanely long lines. This app is pointless. ### 2/5 — Disappointing *2017-09-05* You cannot place orders online with this app. You have to put money into the app. I placed the shake smart card in my apple wallet and it did not work. I had to open the app to finally get it to work. So what's the point? ### 2/5 — Premature excitement *2014-08-27* I downloaded the app and headed to the Aztec Market location (without my purse) since I could now link a card and pay. Imagine my disappointment when they told me that I could not pay with the app. It would be REALLY helpful to specify which locations will NOT accept this feature. ### 5/5 — Friendly, fast, & healthy *2017-09-21* I truly appreciate Shake Smart and the ability to get a healthy option on campus when time is precious. Thank you Shake Smart employees @ CSUN!! ## Most praised reviews (7 highest-rated) ### 5/5 — Easy and Convenient to use! *2014-10-13* This app makes it so easy to order and pay! I can scope out the menu ahead of time on my phone so I can read all the descriptions of all the products. When I'm ready to order and pay, I don't have to bother taking out my wallet or credit cards-I just scan my phone! I didn't have any trouble syncing my credit card and I haven't had any trouble with it since. It's the easiest and fastest way to pay and I'm racking up loyalty points! #holla ### 5/5 — Convenience + Great Rewards! *2014-09-11* This app makes it so easy to pay for a shake on y way out of the gym without having to bring my wallet with me. Plus I love the rewards program and can't wait to earn points! ### 5/5 — Love this app. *2014-08-18* What a great way to reward customers. Mobile payments is clearly the future. Got to hand it to forward thinking brands. ### 5/5 — Healthy and convenient! *2014-08-10* Great app! Easy to navigate menu and amazingly fast to purchase my healthy snack (dont even need to bring my wallet to the gym)! ### 5/5 — Loyalty and Convenience *2014-08-06* New app-based loyalty program much more effective and convenient than previous system! No wallets, cards, or check-ins, just instant QR capture for payment with loyalty points automatically added. Full menu available with all important protein contents on all items! ### 5/5 — Love this place! *2014-08-06* Now I know why they call this the "Perfect 10" because if you asked for my rating of the shake I would have to give it a 10/10! ### 5/5 — Easy way to pay, Awesome rewards *2014-08-06* Paying with your phone, especially when your leaving the gym, makes it so much easier and convenient. The loyalty rewards are great too! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*