# Shamel-Doha Islamic Insurance > Official insurance app for Qatar, offering policy management and claims processing. (iPhone/iPad app by Doha Insurance Group.) - Source: https://appshunter.io/ios/app/shamel-doha-islamic-insurance/id1630919749 (this page in markdown: same URL + `.md`) - Developer: [Doha Insurance Group](https://appshunter.io/developer/1394501569) - Category: Finance - Price: Free - Rating: 4.79/5 from 24 App Store ratings · 2 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 82 MB - Languages: English - Released: 2022-07-01 - Data updated: 2026-08-20 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/shamel-doha-islamic-insurance/id1630919749/reviews.md ## What is Shamel? Experience hassle-free insurance with the official Shamel app – your trusted insurance partner in Qatar. Why You’ll Love the Doha Islamic Insurance – Shamel App: • Instant Insurance: Get quick quotes and easily buy or renew Motor, Travel, and Health insurance within minutes. • Simple Claims Process: Submit claims with just a few taps and track their status in real time. • Digital Wallet: Securely store and access your vehicle policies, medical cards, and other important documents anytime, anywhere. • 24/7 Customer Support: Instantly connect with our dedicated Insurance Assistant whenever you need help. • Find Healthcare Providers: Quickly locate approved hospitals, clinics, and pharmacies covered by your health insurance. • Stay Updated: Receive timely notifications for policy renewals and claim status updates. Travel with Confidence: Whether you're visiting Qatar or traveling abroad, Shamel makes travel insurance simple and instant: – Pre-arrival coverage for visitors to Qatar – Comprehensive global plans for outbound travelers – Fully digital, secure, and internationally recognized policies Secure and Convenient Access: • Log in safely with biometric authentication using Face ID or Touch ID. • Rest assured your data is protected with enterprise-level security, including ISO 27001-certified information security practices and PCI DSS-compliant payment processing. ## Key features - Instant insurance quotes and purchases - Motor, Travel, and Health policy management - Digital claims submission and tracking - Secure digital document wallet - 24/7 AI-powered customer support - Healthcare provider locator ## Recent user reviews (2 of 2) All indexed reviews: https://appshunter.io/ios/app/shamel-doha-islamic-insurance/id1630919749/reviews.md ### 1/5 — Waste of money *2026-02-15* You make insurance and it will not appear in moi systems after you cannot renew your vehicle تأمن عندهم ولا بيبين في سيسم الداخلية ويروح عليك الفحص ### 5/5 — Awesome Features🤩 *2024-07-08* Finally! I can transfer car’s ownership to another beneficiary without calling call center agents or moving to DT offices. Thanks a lot and good luck 😉 ## Frequently asked questions about Shamel ### What types of insurance can I manage with Shamel? Shamel allows you to manage Motor, Travel, and Health insurance policies. You can get instant quotes, buy or renew policies, and access your digital documents for these types of coverage. ### How does the claims process work on Shamel? Submitting a claim is simple with just a few taps. You can also track the real-time status of your submitted claims directly within the app. ### Is my personal and financial data secure with Shamel? Yes, Shamel uses enterprise-level security, including ISO 27001-certified information security practices and PCI DSS-compliant payment processing. It also supports biometric authentication like Face ID and Touch ID for safe login. ### Can I find healthcare providers through the Shamel app? Yes, the app features a tool to quickly locate approved hospitals, clinics, and pharmacies that are covered by your health insurance plan. ### What devices does Shamel support? Shamel is available for iPhone, iPad, and iPod devices. It was last updated on May 16, 2025, with version 2.5.0. ### How can I get help if I have a question about my insurance? You can instantly connect with the dedicated Insurance Assistant within the app for 24/7 customer support. This AI-powered assistant is available whenever you need help with your insurance queries. ### Does Shamel offer travel insurance for visitors to Qatar? Yes, Shamel provides pre-arrival coverage for visitors to Qatar. It also offers comprehensive global plans for outbound travelers, with fully digital, secure, and internationally recognized policies. ### What is the user rating for Shamel? Shamel has a high user rating of 4.8 stars based on 24 ratings, indicating strong user satisfaction with its services. ## Version history (last 5 releases) ### 2.5.0 — 2025-05-16 * Sleek New Design Enhancements: We’ve polished the app’s design to make it more modern, clean, and easier to navigate — a smoother experience awaits you! * Shamel Helpline+, your all-in-one support hub. * New App Name: We've updated the app’s name to better reflect who we are and what we do. * Updated App Icon: We've given the app icon a makeover! Enjoy our brand-new look that’s modern and easier to recognize on your device. ### 2.4.0 — 2025-02-18 Added a Renewal Card to the Home Page. Session Timeout. Offline Mode. Advertisement. Company Offers. Mobile Number Update. Face Detection for Security. General Enhancements: We’ve made improvements to the group medical feature for a smoother experience. View Medical Providers: Now see the full list of in-network medical providers under your individual medical plan. Travel Network Providers Update Claim Payment Method. Claim Document Visibility. Upload Claim Attachment ### 2.3.0 — 2024-11-05 Enhance Individual Medical Plans. Add Back Button into App Bar. ### 2.2.0 — 2024-09-22 Change Qatari ID and Passport Scan Design on Qatari ID login and passport login. Change Quotation Plan Design (Motor, Travel OutSide Qatar and Medical). ### 2.1.4 — 2024-09-08 Add app survey and Apple Store rate on (other) tab and after pay policy. ## Apps similar to Shamel | App | Rating | Price | Category | | --- | --- | --- | --- | | [QIB Lite](https://appshunter.io/ios/app/qib-lite/id6472608821) | 5.0 (1) | Free | Finance | | [Sharq Insurance](https://appshunter.io/ios/app/sharq-insurance/id1606867196) | 5.0 (1) | Free | Finance | | [FFC Online](https://appshunter.io/ios/app/ffc-online/id1581399823) | 4.1 (29) | Free | Finance | | [CB Alpha Trader](https://appshunter.io/ios/app/cb-alpha-trader/id1530392638) | 5.0 (2) | Free | Finance | | [Qatar Credit Bureau](https://appshunter.io/ios/app/qatar-credit-bureau/id1602467193) | 4.4 (14) | Free | Finance | | [QIIC Smart](https://appshunter.io/ios/app/qiic-smart/id6736678160) | — | Free | Finance | ## More apps by Doha Insurance Group - [DIG - Doha Insurance Group](https://appshunter.io/ios/app/dig-doha-insurance-group/id1394501570) All apps by Doha Insurance Group: https://appshunter.io/developer/1394501569 ## Related topics [doha insurance group](https://appshunter.io/ios/topics/doha-insurance-group) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*