# Shanghai Interactive Metro Map — user reviews

> 145 indexed App Store user reviews of Shanghai Interactive Metro Map by Mapway Inc., rated 4.50/5 from 66 ratings.

- Source: https://appshunter.io/ios/app/shanghai-interactive-metro-map/id482553846/reviews
- App overview in markdown: https://appshunter.io/ios/app/shanghai-interactive-metro-map/id482553846.md
- Rating breakdown: 5★ 49 · 4★ 8 · 3★ 3 · 2★ 3 · 1★ 3

## What do users think of Shanghai Interactive Metro Map?

Overall sentiment: mixed

**Pros**

- 👍 Clear and easy interface
- 🗺️ Detailed metro map
- ✅ Route planner functionality
- ✈️ Useful for travelers
- 🇨🇳 Bilingual (English/Chinese)
- 💡 Offline functionality
- 🚀 Quick route calculation
- 👍 Simple and effective

**Cons**

- ⏳ Outdated maps/lines
- ❌ Missing new stations/lines
- 🐌 Slow updates
- 🎶 Obnoxious music on startup
- 📉 Older version better
- 🤔 Difficult to find places
- 🪲 Routing not on map
- 🚫 Contact/support broken

**Commonly reported bugs**

- Loud music on startup
- Contact and support selection does not work
- Station names incorrect (English vs. Chinese)
- App crashes (implied by deletion)

**Most requested features**

- Update with new metro lines and stations
- Include first and last train times
- Add train intervals and live times
- Show delays and station closures
- Allow viewing map 'to scale'
- Add bus routes
- Include trip cost
- Add travel times

## Newest reviews (17 of 145)

### 2/5 — 缺失新地铁

*2021-11-20*

15号线都没有

### 3/5 — Old version much more functional

*2020-12-12*

Not happy with the new version

### 3/5 — Very out-of-date!

*2019-10-22, version 2.0.5*

I agree with previous reviewers. It’s ok if you’re only travelling in the central area, but very out-of-date for the newer extensions of lines 9 or 5 for example. It seems the developers have stopped responding to these comments. It surely can’t be all that difficult to up-date the app?!

### 2/5 — Needs update

*2019-07-02*

需要更新啊！！it direly needs to be updated!!!

### 2/5 — Used to be GREAT. Now out of date.

*2019-06-18*

I used this for all of 2014 living in Shanghai. But now it’s out of date. For example, it doesn’t have the Shanghai Natural History museum station. If it were updated, it would again become the best Shanghai subway app.

### 2/5 — Needs update

*2019-05-23*

Please update the app...this doesn’t have many new lines and new stations on old lines..

### 4/5 — New map update

*2019-04-26*

There are new subway stations that lunched recently but map is not updated

### 2/5 — Map is not updated since more than 2 years.

*2019-04-12*

Line 17 is missing

### 4/5 — Recently downloaded

*2019-03-03*

I found this to be good and useful when traveling in different directions... it gives out info which all metro lines to take to reach our destination

### 4/5 — 没有更新

*2019-02-11*

其他大部分都还可以，就是没有更新出17号线地铁和9、5号线地铁延长部分，请改进。

### 3/5 — Update

*2019-01-24*

Karte ist nicht mehr uptodate.

### 3/5 — Update

*2018-10-01*

Please update the map... There are some changes now. But it’s a super great app

**Developer response:** Hi, 
We're currently looking into a complete overhaul of the app and hope to have this out very soon

### 4/5 — Great tool!

*2018-02-21, version 2.0.5*

This is a great app, it is well thought out and has a very clear, intuitive interface. It would be very helpful for veteran expats exploring new areas of the city and tourists in need of a helping hand. All we need now, is a map update to take into account the new stations that have popped up this year!

### 4/5 — Shanghai Metro

*2017-09-23*

Really good!

**Developer response:** Thanks for reviewing. :)

### 3/5 — A the job done

*2017-06-18, version 2.0.5*

Excellent basic functions. Clear interface to tell you where stations are in Mandarin and Pinyin, easy to use 'directions' functions which tells you how long it will take from one station to another. This does not take into account walking between lines when changing. A useful addition would be to allow passengers to see first and last trains, the intervals that trains are arriving, live train times and delays, station closures etc. It also takes a very long time to update when new lines are open. Line 13 had been fully open for months before they released an update. Overall fine for getting from A to B.

### 4/5 — Very good, but...

*2017-05-31*

... (maybe I just missed that) I would like to see the fare price for a calculated route too (and operating hours). Except from that very helpfull.

**Developer response:** Thank you for reviewing. This is definitely a feature we can look at for future updates. :)

### 2/5 — Map not up to date! Has missing stations!

*2017-01-22*

This map hasn't been updated in a while and could do with an overhaul of all the new lines and stations in Shanghai.

For example, line 12 extends further across more stations and there's even a Disney Resort Station! Where is it? You'll need another map to show you that...

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t time journey

*2022-02-26, version 3.0.4*

I don’t want to take the maglev!!!!

### 1/5 — Rate app

*2020-11-22*

Very complicated and slow - no line numbers in chart - really improve able

### 1/5 — Ridiculous

*2020-06-17*

This app is ridiculous. I opened the app only to be blasted with some loud, obnoxious music that I couldn’t turn off. Completely unnecessary and unrelated to the app. I deleted the app immediately.

### 1/5 — Outdated

*2019-08-27, version 2.0.5*

This is the easiest interface to use that I’ve seen so far. Unfortunately a lot of the ‘newer’ (built 3yrs ago) lines and stations aren’t on here. Trying to get to an area and the app saying the station doesn’t exist isn’t the most convenient anymore... (eg Shanghai metro line 9)

### 1/5 — Out of date

*2019-01-06*

The app is out of date. Many metro stations and lines are missing.

**Developer response:** Hi, a completely updated brand new version of the app is currently being worked on hopefully to be available by March.
Thanks for taking the time to leave a review,
Mapway Support

### 1/5 — New lines opened in Shanghai

*2018-01-02*

Needs update!

**Developer response:** Thanks for the feedback we will look into adding an updated map to the app.

### 1/5 — Disappointed

*2016-10-21, version 2.0.4*

It was the best app when I moved to Shanghai..... 4 years ago. Now there have been so many new lines opened and they're not included. I would avoid this app and search for a more cohesive one. Shame though

### 1/5 — Update

*2016-10-19*

Dies App war mal gut, aber es ist schon lange ein Update überfällig. Nicht mehr zu gebrauchen.

### 1/5 — Don't use this if you want up to date maps

*2016-10-10, version 2.0.4*

My nearest metro station opened over 6 months ago but has yet to be included. Seems like they stopped updating this app. Avoid! Avoid! Avoid!

### 1/5 — Inaccurate and outdated

*2016-08-23, version 2.0.4*

Sadly, this once useful app is no more! Stations are missing on the iPhone version, most notably Hongqiao Airport Terminal 1 (a gross oversight) among others. Entire lines are absent, too.
Shame...

## Most praised reviews (10 highest-rated)

### 5/5 — Good

*2024-04-23*

Best

### 5/5 — Review about this map

*2019-08-09*

now the app is totally updated, using it and very helpful to move around all over the Shanghai

### 5/5 — Learning vs time efficiency...

*2019-07-26*

I love that it helps me learn chinese!  The other app was all in English, and I felt dumbed down.  But the other app was a tap here and a tap to and all good.  This one is a tap and a tap to route then having to remember what the place was to find.  A little more time consuming.  But again, I’d rather learn chinese.

### 5/5 — 申请更新

*2019-03-20*

上海地铁新增线路麻烦更新一下，用好几年了，很好用…不想换软件…研发能不能看一眼评论，谢谢。

### 5/5 — Clear and easy to find a route

*2019-02-08, version 2.0.5*

Wow this is a game changer as a visitor in China it is one of the best apps I’ve got so far, is there a list of other cities metro systems if there is it would be a dream come true

### 5/5 — Great app

*2018-12-28*

Its being 1 year since the last update, that makes me sad since its really and easy to use app and map, compare to other route planers in my opinion.

Hope someday Mapway retake this app and take it back to the top as it is supposed to be ^^ keep the good work mapway!

### 5/5 — It just works

*2017-04-20*

I like it and use it regularly, when traveling in Shanghai.

**Developer response:** Thank you for reviewing. :)

### 5/5 — 구매내역삭제

*2016-12-10*

请删略购买记录 구매내역삭제부탁드려요

### 5/5 — 상해 여행의 필수앱!

*2016-10-16*

너무 편리합니다! 구간과 구간 노선 확인 할때에도 매우 보기 쉽구요!

### 5/5 — Simple but effective

*2016-05-26*

I use this app quite a bit while i vacation in Shanghai.  It has a good basic map of all the routes.  The travel planner is also good.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*
