# Shanghai Metro DADUHUI — user reviews

> 190 indexed App Store user reviews of Shanghai Metro DADUHUI by 上海申通地铁集团有限公司, rated 1.70/5 from 215 ratings.

- Source: https://appshunter.io/ios/app/shanghai-metro-daduhui/id1202750238/reviews
- App overview in markdown: https://appshunter.io/ios/app/shanghai-metro-daduhui/id1202750238.md
- Rating breakdown: 5★ 25 · 4★ 10 · 3★ 6 · 2★ 6 · 1★ 168

## What do users think of Shanghai Metro DADUHUI?

Overall sentiment: negative

**Pros**

- 💳 Apple Pay support
- 🛒 Convenient for Suzhou residents

**Cons**

- 🐛 Frequent bugs and crashes
- 🤯 Frustrating user experience
- 🚫 Doesn't work for foreigners
- 💰 Excessive ads and monetization
- 🤖 Poor app design and functionality

**Commonly reported bugs**

- Unable to receive SMS verification codes
- Bluetooth connectivity issues
- Incompatible with latest iOS versions
- QR code scanning problems
- Repeated log-outs and account freezes

**Most requested features**

- Support for WeChat Pay
- Real-time station arrival information
- Electronic receipt option
- Apple Watch app
- Better support for non-Chinese IDs

## Newest reviews (18 of 190)

### 1/5 — Doesn’t work

*2024-05-15, version 2.6.02*

It just comes you with error code and allow you to choose country

### 1/5 — Trash App

*2024-04-29*

- Automatically toggle the screen brightness to maximum and that really hurts my eyes. - No guide line for elevators in the layout map. - Too much Useless functions.

### 1/5 — Ne fonctionne pas

*2024-04-24, version 2.6.01*

Impossible de recevoir le SMS d’activation avec un numéro français

### 1/5 — Trash App

*2024-04-18*

- Automatically toggle the screen brightness to maximum and that really hurts my eyes.
- No guide line for elevators in the layout map. 
- Too much Useless functions.

### 1/5 — 升级 iOS 17.4 后无法刷码

*2024-02-06, version 2.5.25*

iOS17.4 目前处于 public review 状态，升级后再也无法刷码

### 1/5 — 無法註冊

*2023-07-29, version 2.5.17*

無法用外國電話註冊 但是選單可以選外國電話蠢爆了

### 1/5 — Useless app for foreigner

*2023-07-03, version 2.5.17*

ONLY accept chinese mobile number to begin with. Cannot even create an account. Dont try to download if you dont have Chinese number. Useless app.

### 1/5 — Impossible to login

*2023-06-02, version 2.5.14*

Impossible to login with UK mobile number

### 1/5 — 台灣無法收到認證短訊 一直出現「短訊發送失敗」

*2023-03-26, version 2.5.09*

台灣無法收到認證短訊
一直出現「短訊發送失敗」
IPhone 11 Pro

### 1/5 — 不符合大上海的身份

*2022-09-10, version 2.5.01*

居然不能刷支付宝，还得专门下个APP，不考虑外地人来沪了吗？

### 1/5 — 一个公交卡屁事贼多

*2022-08-03, version 2.5.01*

要账号，要手机，还要身份证后6位。我tm就用来刷交通卡要那么多信息干嘛，有手机号了还不知道我是谁？信息忘了手机号还没法再开一张，找回密码身份证还对不上

### 1/5 — this app is a joke

*2022-07-26*

Takes all of your personal data and doesn’t even work very often

### 1/5 — Firsthand experience of 1984 in the 21st century

*2022-07-22, version 2.5.01*

A perfect combination of surveillance and censorship. This is incredibly heartwarming🥰

### 1/5 — Can not login

*2022-07-07, version 2.5.01*

Since a long time I can not log in anymore and I can not select the country code.

### 1/5 — Shame of such governmental official app

*2022-05-30*

UI 极差 毫无美感 适配都不认真做就放出来 一贯的低消且不专业的作风

### 1/5 — document?

*2022-02-04, version 2.4.29*

you don't let me login. what document id you want?

### 1/5 — Literally broken

*2022-01-11*

I gave 1 star because there is not an option of zero star. Not sure about the Chinese version, but the English version of the app is literally broken.

### 1/5 — 巨难用

*2022-01-05, version 2.4.29*

死活都绑定不了手机号，激活验证码输入后页面根本无法跳转，尝试几次激活验证码后时间也越来越长，卸载了

## Most critical reviews (10 lowest-rated)

### 1/5 — Rubbish app

*2026-07-12*

Do not download it ,a lot of ads

### 1/5 — Unable to register

*2026-06-22, version 2.6.24*

SMS sending failed, never get verify code

### 1/5 — 一堆脑残bug，这个垃圾app主要目的就是把乘客卡在闸机口

*2025-10-09, version 2.6.20*

一堆脑残bug，这个垃圾app主要目的就是把乘客卡在闸机口，明明余额是够用的，非要乘客充值保持余额10元以上，然后充值页面经常就卡主，没有确认按钮，和支付宝无法通信，也没个反应，傻B

### 1/5 — 凉凉

*2025-09-03, version 2.6.19*

凉凉

### 1/5 — Не работает

*2025-08-09, version 2.6.19*

Не могу даже открыть карту метро. Для этого нужно привязать номер телефона. Ввожу номер телефона - пишет «sms sending failed”. Привязка через AppleID также требует авторизации через смс. Кроме того, выбор страны только на китайском, нет даже английского языка. Ну и зачем такое приложение?

### 1/5 — 十八线程序员开发的垃圾app

*2025-07-18, version 2.6.19*

总共一个二维码搞出这么多bug，好歹是挺大一个部门你们是招不起人吗？

### 1/5 — 差评！差评！

*2025-03-28, version 2.6.17*

进站的时候刷进去了，没提示，出站的时候告诉我余额不足，不充就刷不出去… 着急上班的牛马火了啊，地铁站信号不好，半天才充上去，出来后没赶上班车，又花十五块钱打车去公司… 大都会误我！

### 1/5 — 什么时候补地铁到站实时信息

*2025-02-20, version 2.6.16*

上海地铁站内屏幕少的可怜，APP也缺少其他国家标配的实时到站信息，非高峰期换乘体验太差，这运营质量建议私有化不要浪费纳税人的钱

### 1/5 — 垃圾app

*2024-10-02, version 2.6.11*

完全不支援香港手機號，發短訊都失敗，不通注冊。

### 1/5 — 这app想錢想疯了吧

*2024-05-16, version 2.6.02*

作为一个公共服務app，植入的廣告都直接盖住二维碼了！这是收了多少广告費，能不能让公众正常使用了！
想賺錢也不能疯成沒底线！

## Most praised reviews (10 highest-rated)

### 5/5 — apple pay

*2023-07-03, version 2.5.17*

有国内信用卡绑定apple pay的还是在苹果钱包里面开交通卡吧

### 5/5 — Works well

*2023-04-26, version 2.5.11*

I'm living in Suzhou, but I always use this app when come to Shanghai. Everything works smooth, no problems at all. Thanks for the app!

### 5/5 — 护照可以注册

*2021-10-29, version 2.4.26*

非常方便，支付宝先乘后付最方便。

### 5/5 — 嘻嘻那些用不了自称外国人的台巴子

*2020-05-05, version 2.3.12*

港吕滚汇拿香雾都去，ios是能购买上海交通卡的更辣吗脑子进水了一样。

### 5/5 — 差评，打五星是为了让技术开发看到

*2019-10-23*

刷五星好评的不知道哪里来的水军，作为真实使用用户来说只看见每天刷卡口因为手机刷码造成的拥堵，
有时候刷不出来，有时候开了蓝牙提示蓝牙没开，近了远了都有问题
建议你们体验下杭州支付宝刷码进站，没有金刚钻不揽瓷器活，非要在大都会里面整这个幺蛾子，又不好用，大都会日活是上来了，不过除了地铁刷码估计没人用

### 5/5 — Метро оплата

*2019-06-06, version 2.1.05*

Очень удобно

### 5/5 — 何时增加手表⌚️APP

*2019-04-18, version 2.1.01*

何时增加手表⌚️APP

### 5/5 — 不错哦

*2018-11-07*

用来用去还是这个最靠谱，软件界面挺好看的，不能不说这款软件确实是最适合自己的一款，无论是界面还是功能都特别喜欢，打开的速度非常快，用大都会坐地铁无需排队节省时间，不用现金购票，期待电子发票赞不错

### 5/5 — 解決了和ApplePay 不相容的問題

*2018-11-01, version 1.9.81*

之前掃碼時靠近閘機總是會跳出ApplePay，這次更新後不再出現了

### 5/5 — 上海地铁官方手机乘车应用

*2018-10-29*

用大都会坐地铁方便多了，地铁票扫码支付，不能不说这款软件确实是最适合自己的一款，无论是界面还是功能都特别喜欢，打开的速度非常快

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
