# SHARE Rewards — user reviews > 63 indexed App Store user reviews of SHARE Rewards by MAJID AL FUTTAIM REWARDS L.L.C, rated 4.10/5 from 322 ratings. - Source: https://appshunter.io/ios/app/share-rewards/id1465450657/reviews - App overview in markdown: https://appshunter.io/ios/app/share-rewards/id1465450657.md - Rating breakdown: 5★ 221 · 4★ 29 · 3★ 15 · 2★ 6 · 1★ 51 ## What do users think of SHARE Rewards? Overall sentiment: negative **Pros** - ✨ Clean and sharp graphics interface - 👍 User-friendly design - 🎁 Wide range of partner locations for earning rewards - 🔐 Biometric login support - 💳 Convenient loyalty rewards program **Cons** - 🐛 App fails to load or crashes frequently - ❌ Non-functional after updates - 🔑 Persistent login and password reset issues - 📧 Email verification links not working - 🌍 No Arabic language support despite user requests - 💰 Extremely low rewards earning rate - 📱 Incompatible with older iOS versions - 🔌 Requires internet connectivity for basic functions - ⏱️ App signs out users daily - 🚫 Poor customer support responsiveness - 💳 Card verification and payment feature broken - 📊 Points disappearing from accounts - 🛒 Difficult receipt upload and verification process **Commonly reported bugs** - App fails to load with 'Unable to Load' error message - Crashes on iOS version compatibility issues - Login credentials not working despite correct password - Password reset emails not being delivered - App stuck in update loop requiring repeated updates - Email verification link opens App Store instead of validating account - Card verification process gets stuck with no way to proceed or cancel - SharePay feature unable to add cards - SMS verification not being sent for card verification - Points disappearing without explanation - App crashes when used in physical store locations - Business email addresses rejected during signup - App signs out users unexpectedly - Bluetooth permission requests for payment functionality **Most requested features** - Add Arabic language support - Enable offline access to Share ID and account information - Add card to Apple Wallet functionality - In-store receipt upload without manual photo submission - Persistent login sessions to avoid daily re-authentication - Improved password reset email delivery - Support for older iPhone models - Expanded geographic availability (e.g., Saudi Arabia) ## Newest reviews (16 of 63) ### 1/5 — Useless support *2023-12-04, version 2.41.16* Totally incompetent support with no understanding whatsoever of customer service ### 1/5 — اللغة *2023-09-24, version 2.39.6* لماذا لا توجد اللغة العربية بالتطبيق ؟ ### 1/5 — Very disappointed *2023-07-02, version 2.36.2* Hard to earn points no matter what and how much you spent ### 1/5 — Won’t Even Open *2023-06-01, version 2.35.5* This app is so unreliable. It won’t even open. What’s the point if it doesn’t work. ### 1/5 — Annoying and sluggish *2023-04-08, version 2.33.4* Poor app and poor scheme . Always issues with it. ### 1/5 — Can’t add card to apple wallet *2023-03-24, version 2.33.4* It is very frustrating how the app does not allow you to add your card to apple wallet. ### 2/5 — SharePay Doesn't work *2023-01-11, version 2.30.12* Quit rolling out features if they don't even work. I was looking forward to the SharePay feature, however it doesn't even let you add a card. It's very simple, if the feature doesn't work don't put it in the update. I don't understand how such a large company clearly cannot be bothered with hiring decent testers or how any developer that knows what they are doing, would be ok with releasing substandard work. ### 1/5 — Declining service and benefits *2022-08-30, version 2.27.1* Share has gradually degraded from one of the best to one of the worst rewards apps. ### 1/5 — Share pay can’t verify *2022-06-27, version 2.25.4* I can’t verify my card that I added as you are not added anything on my account and no sms is being sent to my bank for verification. Disappointing ### 1/5 — Not working iOS 12.5.5 after release *2022-04-25, version 2.24.9* Not wokinf iOS 12.5.5 and crashing ### 1/5 — App doesnt support older Iphones *2022-04-12, version 2.24.9* Carrefour is the only app that I have on my Iphone which is not supported and it doesn’t work anymore yet I can normaly shop at Kibsons..Why is Carrefour app only for super new Iphones? ### 1/5 — HORRIBLE PROGRAM *2021-11-23, version 2.20.8* Points keep on disappearing and no one seems to care when I inform them ### 1/5 — Must have data *2021-09-17, version 2.17.4* Incredibly poor design in the you must have data to even use the app. At the very least, your Share number should load without internet connectivity. Otherwise, provide WIFI in all of your locations. ### 1/5 — Forgotten password? *2021-08-05, version 2.17.2* When you request a new password, the email link no longer works . Even if you keep clicking send again, nothing is received by email, which means the account is effectively locked. ### 1/5 — Bad application *2021-07-31, version 2.17.2* One of the worst application I used in my life ### 1/5 — App not working after update *2021-07-30, version 2.17.1* Won’t work after latest update, cannot collect share points. ## Most critical reviews (10 lowest-rated) ### 1/5 — Think before you share your info *2026-06-05, version 2.79.7* The points collected for purchases was not worth app download! the value of points in comparison to spent was a true joke ### 1/5 — Doesn’t want to sign me in *2026-03-16, version 2.75.3* I signed in with my Apple ID . It verifies successfully yet gets me back to the “let’s start” page . I tried more than once . I will be deleting the app soon if it didn’t sign me in . ### 1/5 — Ap doesn’t work so you cannot access points *2025-11-06, version 2.68.6* I received my card promptly and there are no issues there. However, the app installs but fails to load. This means I cannot log in to access my share points. For two weeks I have been calling customer support…but nothing has changed. Very unprofessional. ### 1/5 — Does not work *2025-06-03, version 2.61.3* Does not send you sms ### 1/5 — Unable to Load! *2025-05-05, version 2.58.1* After moving from android to iOS this isn’t working. Only showing “Unable to Load” message! Tried uninstall and install but not working! It’s sad to see such performance! Any fix? ### 1/5 — Change Title *2025-04-18, version 2.58.1* Change the app name to “Something went wrong, reopen the app” The main task is showing Share ID and telling the the credit. I’m sure they hired some developers on the lowest wage to skim more money. For god sake please get a real developer or hire a fiver to do this job in 5 minutes. It’s so embarrassing for a company with this size having an app like this. Btw I’m using a new phone, with the latest iOS ### 1/5 — share rewards but you will never get rewards on points. *2024-11-28, version 2.54.6* poor points unlike way back 2015 easily to get vouchers now even you spend 300aed the points never increase…. ### 1/5 — لا يدعم لغة العربيه *2024-09-28, version 2.51.3* تم تواصل عشرات مرات بخصوص انه برنامج لا يدعم اللغة العربيه إلى متي ### 1/5 — It doesn’t make sense *2024-05-30, version 2.46.8* I’ve been using it for 2 years and I’ve only saved 5aed 😂. Decided to delete it ### 1/5 — Disgusting service *2024-04-28, version 2.46.8* The have charged me twice and they issued a cinema voucher for 2 and then that expired and they refuse to reissue the voucher. Please don’t trust this app ## Most praised reviews (10 highest-rated) ### 5/5 — Love the new interface and experience! *2025-05-18, version 2.60.7* Great, smooth and super sharp graphics! ### 5/5 — In Saudi Arabia *2023-10-01, version 2.39.6* How I can use it in Saudi Arabia ### 5/5 — Share rewards *2021-05-05, version 2.12.0* Great application for getting rewarded when you are purchasing anything from mall of Emirates or any of al futtaim hotel malls ,carefour or outlets Very user friendly ### 5/5 — Brilliant and useful app! *2020-09-03, version 2.1.2* Brilliant app!! Really useful and easy to use ### 5/5 — Like the new layout *2020-05-19, version 1.9.7* Finally bio metrics! Yay! Very cool to click through on the other icons ### 5/5 — Best App Ever!! *2020-02-25, version 1.7.0* This is by far the most rewarding loyalty app I have ever used, thank you! ### 5/5 — Useful *2019-11-11, version 1.06* Pretty useful in the wide range of places I can earn and spend on ### 3/5 — ؟؟ *2023-07-03, version 2.37.3* لا تعمل لدي اللغة العربية !! Arabic does not work for me!! ### 3/5 — Not working after update *2021-07-30, version 2.17.1* Error massage showing after last update ,i couldn't redeem my points ### 2/5 — Seldom works *2024-06-30, version 2.48.6* Every time I open this app it prompts “Oops something went wrong please close the app and try opening again” --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*