# Sharecare Scale Back — Scale Back to a healthier YOU

> CDC-approved diabetes prevention program for weight loss and lifestyle change. (iPhone/iPad app by Sharecare, Inc..)

- Source: https://appshunter.io/ios/app/sharecare-scale-back/id1454062687 (this page in markdown: same URL + `.md`)
- Developer: [Sharecare, Inc.](https://appshunter.io/developer/370129023)
- Category: Health & Fitness, Lifestyle
- Price: Free
- Rating: 3.12/5 from 134 App Store ratings · 50 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 155 MB
- Languages: English
- Released: 2019-08-19
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sharecare-scale-back/id1454062687/reviews.md

## What is Sharecare Scale Back?

Are YOU one of the 84 million Americans with prediabetes according to the Centers for Disease Control and Prevention (CDC)?  If so, you are at increased risk for type 2 diabetes, heart disease and stroke. These serious conditions can cause devastating long-term health problems, but they may be preventable through weight loss and lifestyle changes. Lose weight and make lasting improvements to your health with Scale Back by Sharecare. Sharecare Scale Back delivers the CDC's National Diabetes Prevention Program through telehealth and group video conferencing with registered dietitians, wireless scales, Fitbit, and mobile application which allows participants to take photos of their food and receive feedback.

This program establishes realistic goals to achieve over a reasonable timeline. There’s no gimmick. Instead Scale Back encourages you to work with experts to develop better dietary choices and habits. Join our team to start living a healthier life now and reduce your risk for chronic illness.

FOCUS ON 5
• Aim to shed 5% or more of your total body weight by the end of this yearlong program
• Take pictures of your meal for a registered dietician to review and provide feedback
• Integrate your wearable devices, digital scale, and Health app to monitor steps, weight loss, and active minutes
• Track your progress with the app to see how far you’ve come

LEARNING IS KEY
• 26 1-hour classes are available either weekly or biweekly via telephone or video conferencing
• Classes are based on CDC-approved materials
• You can attend classes online or on your phone
• Trained lifestyle coaches lead every class
• Each class has 5-20 participants, ensuring you get personal attention

SEE LASTING RESULTS
• Scale Back is designed to last 12 months, to promote sustainable diet and lifestyle changes
• This isn’t a diet, it’s a way to reframe how you eat for lifelong behavioral changes leading to a healthier lifestyle
• 4 stages of milestone reporting breaks the program into digestible chunks over the course of 12 months
• Frequent, quality engagement helps you to stay motivated
• Make long-term changes for lasting results

## Key features

- Weight loss program
- Telehealth with registered dietitians
- Group video conferencing
- Food photo feedback
- Wearable device integration
- CDC-approved classes
- Lifestyle coaching

## Recent user reviews (10 of 50)

All indexed reviews: https://appshunter.io/ios/app/sharecare-scale-back/id1454062687/reviews.md

### 1/5 — Lots of glitches

*2022-08-16, version 3.1.0*

Photos comments and fitness sync are about all that work. The first time the messages didn’t work I was told the only fix is to delete and reinstall. That fix only worked a few days and hasn’t worked again. I’ve rebooted and reinstalled 10x with no success.
I was then told to use the app for the photos since this isn’t available on the website and to use the website for all messages since that doesn’t work in the app.

**Developer response:** Hi Adegennaro,

So sorry to hear about chat not working for you. In version 4.0.0, we recently released new chat, which resolves these chat issues. Thanks!

### 1/5 — Fails constantly

*2022-07-24, version 3.1.0*

Regularly fails. At the moment not only not syncing with Fitbit but shows no data at all. Worst app ever. No way to contact support from the app. If there isn’t enough frustration trying to lose weight, this app only adds to it. And what’s worse. Nothing gets fixed.

### 2/5 — Not up to par

*2022-06-15, version 3.1.0*

The app is glitchy from the the moment I downloaded it. Customer service is not helpful. Only using it as part of a special free program through health insurance. There are plenty of better apps that work better.

### 5/5 — Extremely happy

*2022-04-15, version 3.1.0*

I have had no problems since I began using the app in Feb 2022. Photos upload immediately, commenting works. The only thing I would ask is for a way to log without a photo, but my coach says she kinda enjoys seeing our cats, flowers, and empty plates.

### 1/5 — Useless app

*2022-04-07, version 3.1.0*

There is really no reason to use the app if I have to log in to the website to see comments from my coach or log my meals. I’ve also been trying for 3 days to get the FitBit app to synch to this app with no success. The program is a great one but the use of this nonfunctional app is going to cause a lot of users to discontinue participation. This is suppose to be a simple process but having to utilize a workaround to communicate is a tremendous inconvenience to say the least.

### 1/5 — New version fixed nothing.

*2022-02-09, version 3.0.2*

I wish the developer would contact people who leave reviews. This app doesn’t work. Even with the update it doesn’t properly sync with apple health. Messages still don’t appear using iOS. 

Not worth trying even with it being free.

### 1/5 — Does not work like it should

*2022-01-14, version 3.0.1*

I don’t like this app at all! My Fitbit aria scale does not connect to my share care app. It syncs to the fit bit app but nothing else. I can’t manually add my weight in there either. Like it has been said in all the other reviews the message board is useless as I can see that individuals are sending messages but all I see on my end are a bunch of dots which is frustrating.

**Developer response:** Hi Mrs. Colton - Fitbit doesn't allow for connecting individual devices; rather you need to connect your Fitbit account to Scale Back. This can be done under the Profile section. Please don't hesitate to reach out to Support if you need some further help with this. Thanks! Erin

### 1/5 — Doesn’t work

*2022-01-02, version 3.0.0*

I downloaded the app but after logging in through Share Care it just takes me back to the login screen. I’ve restarted my phone, deleted and downloaded the app again, and contacted support. Nothing works.

### 1/5 — Can’t get past login screen

*2022-01-01, version 3.0.0*

I would love to actually use the app, however when I click the button to login via my Sharecare account, I end up in a loop that doesn’t allow me to enter any credentials. I have deleted twice and tried to redownload to no avail.

### 1/5 — Doesn’t work

*2021-12-31, version 3.0.0*

Can’t get past the login screen.

## Frequently asked questions about Sharecare Scale Back

### What is Sharecare Scale Back?

Sharecare Scale Back is a program designed to help individuals at risk for type 2 diabetes and other chronic illnesses achieve weight loss and make lasting lifestyle changes. It delivers the CDC's National Diabetes Prevention Program through telehealth, group video conferencing, and integration with various health tracking devices.

### How does the program help users lose weight?

The program aims for participants to shed 5% or more of their total body weight over a 12-month period. It encourages developing better dietary choices and habits through expert guidance, including feedback on food photos and integration with tracking devices for steps, weight, and active minutes.

### What kind of classes are offered?

The program includes 26 one-hour classes, available weekly or bi-weekly via telephone or video conferencing. These classes are based on CDC-approved materials and are led by trained lifestyle coaches. Each class has a small group size to ensure personal attention.

### Is this a diet or a long-term solution?

This program is designed as a long-term solution, lasting 12 months to promote sustainable diet and lifestyle changes. It's not a diet but a way to reframe eating habits for lifelong behavioral changes leading to a healthier lifestyle.

### What devices can I integrate with?

You can integrate your wearable devices, digital scale, and the Health app to monitor your progress. This includes tracking steps, weight loss, and active minutes, allowing for a comprehensive view of your health journey.

## Version history (last 4 releases)

### 5.1.0 — 2023-06-06

We have released a new feature that allows users to login with FaceID/TouchID

### 5.0.0 — 2023-05-19

We have made it easier to upload pictures of food! Food photos now upload in the background and you can even upload a photo of your food while you are in airplane mode!

### 4.2.0 — 2023-04-20

- We launched a new feature where users can rate the app!

### 4.1.2 — 2022-12-06

- Zoom screen now supports newer iPhone models (meeting controls are now easily accessible)

## Apps similar to Sharecare Scale Back

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## More apps by Sharecare, Inc.

- [Sharecare: Health & Well-being](https://appshunter.io/ios/app/sharecare-health-and-well-being/id964313779)
- [Eat Right Now](https://appshunter.io/ios/app/eat-right-now/id1052785076)
- [CareLinx: In-Home Care](https://appshunter.io/ios/app/carelinx-in-home-care/id1090663690)
- [Craving To Quit!](https://appshunter.io/ios/app/craving-to-quit/id1228727218)
- [Unwinding Anxiety](https://appshunter.io/ios/app/unwinding-anxiety/id1247855111)

All apps by Sharecare, Inc.: https://appshunter.io/developer/370129023

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*