# Sharefax Credit Union — user reviews > 21 indexed App Store user reviews of Sharefax Credit Union by Sharefax Credit Union, rated 1.60/5 from 52 ratings. - Source: https://appshunter.io/ios/app/sharefax-credit-union/id6738140520/reviews - App overview in markdown: https://appshunter.io/ios/app/sharefax-credit-union/id6738140520.md - Rating breakdown: 5★ 5 · 4★ 1 · 3★ 2 · 2★ 4 · 1★ 40 ## What do users think of Sharefax Credit Union? Overall sentiment: negative **Pros** - 🚀 Updated app - ✨ Fixed issues **Cons** - 🐛 Login issues - 🔍 Difficult to manage - 🤔 Confusing security measures - 🔄 Worse than previous app **Commonly reported bugs** - Unable to login - Credentials not working - Frequent crashes - Incompatible with old devices **Most requested features** - Restore multiple account access - Improve app design and organization ## Newest reviews (4 of 21) ### 1/5 — Broken *2025-06-04* Sharefax updated the app available to download Sunday night! It’s Wednesday I still can’t get into my account! I’ve called everyday to the bank they email a request to be called back I never receive a call. I’ve been with Sharefax for over 10 years and this is the worst experience I e ever had with them. Honestly thinking of taking my business elsewhere! ### 1/5 — Logging in *2025-06-03* For some reason its not letting me log back in. ### 1/5 — Cant log in *2025-06-03* Last app sucked bow this one even more i been trying to log in for 2 days ### 1/5 — New online banking *2025-06-02* Pathetic no one returns calls and the bank is no help ! ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible app *2026-07-03* This is the worst app. There are constant networking issues, it doesn’t consistently remember me so I have to reenter username and password, it will go just go blank after I sign in. Once I’m in I don’t usually have issues. But this is ridiculous. I can’t tell you how many times I have had to delete and redownload it! ### 1/5 — Terrible app, makes me late to my own loan payments. *2026-05-03* Both the Sharefax website and app are terrible. I had my external checking account connected and it randomly stopped showing up before my next payment was due, now I’m going to be late for my payment. I can’t use the “bill pay” option because it doesn’t work, and the option to “pay my loan” I can’t even use because my account number can’t even be found on the freakin app or statements. Now I have to call the bank, which I have done multiple times, just to pay my own bill. I do NOT recommend banking with Sharefax, and I will be refinancing my loan as soon as possible. ### 1/5 — Still doesn’t work *2026-02-19* Finally got an external account to link and now that it’s linked, I can’t make my auto payment. And after trying closing and reopening the app multiple times, even deleted and redownloaded, and now I can’t even get into the app. ### 1/5 — Horrible *2025-12-21* This credit union will leave you with a horrible headache. App never works and locks your money. ### 1/5 — Verification function broken *2025-10-17* The new version intermittently requires you to verify with a code sent to your email when performing online transfers and payments. However swiping to open email closes the page you are on, when you try to go back to the payment or transfer page it starts the email verification over. It’s an endless circular process. Very bad design. ### 1/5 — Do not like the new app *2025-06-16* From a design, user experience, and organizational perspective, this is a major downgrade. Looks very outdated now compared to the previous app. Something like this makes me worry about where my money is being held. ### 1/5 — Billy *2025-06-09* Terrible update - won’t let me login. Not sure how I’m supposed to make my payments now…. ### 1/5 — Needs yet another update *2025-06-07* Multiple things wrong with this new app/software update. The change to a new app system at the beginning of the month was asinine. Secondly now that I can get back into my online banking accounts after changing my password and username I cannot login into the app with the same information. SCU cut corners using a cheaper software and now it’s biting them in the a**. I will change my review once I can actually login to the app. ### 1/5 — Old App Better *2025-06-05* Was forced to download the new app. Old app had multiple account information and easier to use. No way to get my other accounts. Only have one account. Account displays ooks cheap. Only good feature is the credit card information. ### 1/5 — Can’t login *2025-06-05* Trying to login, app says there’s a problem with my credentials. No, there’s a problem with YOUR app. ## Most praised reviews (7 highest-rated) ### 5/5 — It’s a banking app *2025-12-24* It’s fine, all the poor reviews are from the crossover in June and has no baring on the app quality or validity itself ### 5/5 — Finally updated *2025-06-07* Nice to see an update to the app ### 5/5 — Fixed *2025-06-03* They fixed it it is good now ### 3/5 — Password is the last 4 digits of ur ssn!!! *2025-06-06* To everyone who can't login, hope this helps! ### 3/5 — Ugly *2025-06-02* Functionally it works well but your old app was way better looking. This is hideous and looks more disorganized than old app. ### 2/5 — - *2025-06-04* I don’t like this app, all of this dumb security questions and confirmations of email. + people don’t know how to mange this app, so no help. ### 2/5 — The Share Fax app *2025-06-02* Share Fax decided to upgrade their mobile banking system on Friday over the weekend where no money could be transferred. No money could be taken out except for at the ATM but from the comfort of your home to check your balance and to transfer money. Your client shouldn’t have to be afraid of what’s going on with my account. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*