# Sharemoney Send Money Transfer — user reviews > 92 indexed App Store user reviews of Sharemoney Send Money Transfer by Sharemoney, rated 4.70/5 from 1,536 ratings. - Source: https://appshunter.io/ios/app/sharemoney-send-money-transfer/id1176560273/reviews - App overview in markdown: https://appshunter.io/ios/app/sharemoney-send-money-transfer/id1176560273.md - Rating breakdown: 5★ 1,352 · 4★ 96 · 3★ 11 · 2★ 5 · 1★ 72 ## What do users think of Sharemoney Send Money Transfer? Overall sentiment: mixed **Pros** - 🚀 Fast and reliable transfer speeds - 💰 Competitive exchange rates and low fees - 👍 Simple and user-friendly interface - 🎯 Quick transaction completion process - 👥 Responsive and helpful customer service staff - 🌍 Wide coverage of international destinations - 🔒 Secure and regulated service - 📱 Convenient mobile app for transfers - 💳 Multiple payment and delivery options - 🎁 Regular promotional codes and discounts **Cons** - ⏱️ Delayed fund delivery despite promises - 🔐 Excessive verification requirements - 📞 Inconsistent customer support responsiveness - 🐛 Login and app functionality issues - 💸 Money sent but not received by recipients - 🚫 Account blocks without clear explanation - ⚠️ Potential security concerns and scam reports - 📋 Overly complicated verification process - 🔄 Difficulty canceling or refunding transactions - 😤 Poor communication about transaction status **Commonly reported bugs** - Login credentials not saving properly - App crashes when taking selfies for verification - Cannot access app on certain devices (iPad) - Server errors and app freezing - Quick Send feature sending to wrong account numbers - Login requiring multiple screen transitions - App disappearing from device after use - Compatibility issues with iPhone login **Most requested features** - Touch ID or fingerprint login authentication - In-app transfer cancellation option - Real-time transfer status tracking - Verification completed at account creation, not during transfer - Better app stability and crash prevention - Improved login flow and saved credentials - Direct refund capability to original payment method - Clearer communication about compliance holds ## Newest reviews (13 of 92) ### 5/5 — Fast and reliable *2026-03-14, version 2.5.7* Share Money is an excellent service. Fast, reliable. Highly recommend it. ### 5/5 — Rapidez *2026-03-11, version 2.5.7* Tenho algumas despesas médicas no Brasil e a rapidez da Sharemoney me ajuda bastante! ### 5/5 — Best Rate I to send to Mexico *2026-01-26, version 2.5.6* I been using this app for a long time and compared to other companies I get the best rate to send money. Never had an issue and they communicate with me promptly ### 5/5 — Good support *2025-12-14, version 2.5.6* Contacted customer service via chat and connected with Reymer. He promptly addressed my question and followed up to let me know when the issue was resolved, without any need for me to check back. Very satisfied with the service. ### 5/5 — Excellent service *2025-10-05, version 2.5.5* Contacted customer support via chat and spoke with Jeffries. He was very thorough and helpful. Assistance and response was quick. Thanks! ### 5/5 — Odalisa *2025-08-19, version 2.5.4* Edgar is always so professional and pleasant. He is always extremely helpful and knowledgeable plus his customer is a 10/10 at all times. He makes each transaction smooth and easy going and always resolves any issues i may have in a very timely manner. Keep up the good work! ### 5/5 — Been and always go back to this *2025-08-03, version 2.5.4* Been using this for many year and my no 1 go to whenever I send support to my relatives. Quick and great customer service, Josue was my agent and did help me through lot! ### 5/5 — Rafy assisted me *2025-07-25, version 2.5.4* My transaction was put on hold. Rafy assisted me and resolved it quickly ### 5/5 — 5star *2025-07-24, version 2.5.4* Ariel and ericka I rest appreciate your support and help.. shout to Josue, appreciate your help ### 5/5 — Great *2025-07-23, version 2.5.4* I’m very satisfied with the app and the customer service team! Very helpful service! I recommend it! ### 5/5 — Fast, secure, and easy to use *2025-07-10, version 2.5.4* Sending money has never been this simple. The process is quick, reliable, and hassle-free. Perfect for those who value their time. Highly recommended! ### 5/5 — Ali *2025-07-01, version 2.5.4* Exelente servicing, muy agradecido de que tengan personal calificado ### 2/5 — Terrible customer service *2025-03-20, version Version 2.4* This app has the worst open chat customer service. I was connected with customer service a couple of times and they did not help at all besides being rude and answering late. Besides that, I wanted to use the same debit card to have someone else send money under their name because of an emergency but they don’t allow anyone to use the same credit card in two different accounts. ## Most critical reviews (10 lowest-rated) ### 1/5 — Absolutely terrible service *2026-07-21, version 2.6.11* Of the mini money sending apps I have used this is absolutely the worst Many one to two day delays and they get the same excuse and same lie every single time ### 1/5 — User friendly *2026-06-02, version 2.6.9* Sharemoney is the easiest and most effective method of international financial transfers that i have encountered for supporting my fiance in Brazil. ### 1/5 — Transfer issue *2025-08-15, version 2.5.4* I just discovered this app yesterday so I can use it to send money to my relatives in Ghana and I regret using this app because I couldn’t sleep as they took the money off my bank and did not send it to my relatives recipient in Ghana…. I tried another transaction and they took off $52.99 and I have sent this money twice yesterday and today which in today is gonna sum $105.98 and yet still my relative hasn’t received the money yet…. I have tried to get intact but still nothing… I don’t want issues and don’t make me doubt for this Is my first transaction so at least treat me nice to do more business than to scam me 😡😡😡 ### 1/5 — It takes more than 24hrs for money to be transferred to receiver. *2025-06-21, version 2.5.2* Do not use this company. It will just stress you out. I have been calling and chatting the company. Past 24hrs and my family still has not received the money i sent to them mind you I used my debit card so the funds was deducted right away from my bank. My family needed the money and they still need to wait. I thought this company would be good compare to other company. But it is not.. again do not use this company. ### 1/5 — Login *2025-03-05, version Version 2.4* É melhor pagar uma taxa mais cara em outro aplicativo do que ficar tentando logar nesse aplicativo que precisa abrir uma 4 telas até chegar na senha salva. Todo aplicativo quando você entra a senha já fica salva. Até aplicativo de banco você consegue acessar sem dificuldade. Esse aqui você tem que clicar no campo de login e escrever o e-mail porque não salva. Depois de clicar no e-mail tem que clicar no outro campo que é o da senha pra poder abrir outra janela Pra pesquisar ou digitar a senha mas como eu tenho a senha salva eu preciso clicar em outra coisa pra poder abrir uma janela que vai me perguntar se eu devo abrir outra janela pra escolher a senha desse aplicativo e depois quando abrir essa janela eu vou ter que pesquisar no campo o nome do aplicativo até encontrar a senha que está salva e assim poder entrar no aplicativo. Chega a ser inacreditável como chega a ser difícil você apenas logar no aplicativo. É melhor usar outro… O moneygran é top por exemplo. ### 1/5 — La peor de todas las aplicaciones *2024-08-16, version 2.3* Jamas bajen esta aplicación no sirve para nada, les hara perder su tiempo 0 estrellas ### 1/5 — Warning: You May Lose Your Money *2024-08-12, version 2.3* I had a terrible experience with this app. I attempted to send money to a family member, but instead, the app sent it to someone else’s account number. As I have done for a couple of years, I used the "Quick Send" option, which pre-populates fields for convenience. However, instead of directing the funds to my relative for cash pickup as intended, the app mistakenly sent the money to an old account number I had previously entered for a completely different person. To make matters worse, the bank in Mexico accepted the funds but refused to give them to my relative, as that account no longer belongs to anyone I know. When I contacted customer service to request a refund due to this obvious app flaw, they suggested that my family member go to the bank and figure it out on their own. This app is dangerous to use. The risk of losing your money is simply too high. ### 1/5 — Slowest Transfer platform ever *2024-07-09, version 2.3* Do not use except you want your money to be held for days. It seems they use the money to trade before sending to their customers. I fell for them twice. And I experienced the same challenges twice. I am never using it again. And I will advise you not to use it too. ### 1/5 — C *2024-07-03, version 2.3* Worst customer support ever!!! ### 1/5 — Since you guys changed *2024-03-13, version 2.3* The app is not working I can’t log in. I need to go to google to log in The app is a waste now. FIX IT ## Most praised reviews (10 highest-rated) ### 5/5 — Thank you *2026-08-02, version 2.6.11* Service very quick - friendly .” ### 5/5 — Good work *2026-07-24, version 2.6.11* Good service all day ### 5/5 — Greatest service *2026-07-02, version 2.6.9* Secure , fast and reliable money transfer . ### 5/5 — Secure and fast service *2026-05-28, version 2.6.8* I have been using this app for years, they often offer a 0 fee transfer and you can choose to receive money by usd or your currency, very convenient app. Also you can receive the money really fast, within 24 hours sending. Highly recommend! ### 5/5 — Good rate all the time. *2026-04-20, version 2.6* I’ve had a good experience using Sharemoney for sending money. The process is simple, transfers are usually fast, and the fees are reasonable compared to other services. I also appreciate the clear tracking and reliable delivery. Overall, it’s a convenient and dependable option for international money transfers. ### 5/5 — Ok *2026-04-17, version 2.6* Ok ### 5/5 — We not get promotion *2026-04-14, version 2.5.8* Please help next trans ### 5/5 — gui tien mua thuoc *2026-03-30, version 2.5.8* rat ok ### 5/5 — Rápido *2026-03-25, version 2.5.7* Gracias buen ejercicio ### 5/5 — Send *2026-03-19, version 2.5.7* Good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*