# Shareworks — user reviews

> 185 indexed App Store user reviews of Shareworks by Morgan Stanley, rated 4.70/5 from 10,188 ratings.

- Source: https://appshunter.io/ios/app/shareworks/id1098307422/reviews
- App overview in markdown: https://appshunter.io/ios/app/shareworks/id1098307422.md
- Rating breakdown: 5★ 8,516 · 4★ 858 · 3★ 274 · 2★ 126 · 1★ 414

## What do users think of Shareworks?

Overall sentiment: negative

**Pros**

- 🚀 Clean and efficient
- 👍 Easy to use and navigate
- 💡 Useful features like tracking investments

**Cons**

- 🐛 Frequent crashes and bugs
- 🔒 Authentication issues and lack of security features
- 👎 Poor user experience, especially on newer devices

**Commonly reported bugs**

- Login and authentication problems
- Transactions page not loading
- Incompatibility with newer iPhone models

**Most requested features**

- Add ability to deposit funds through the app
- Show original investment amount and growth percentage
- Improve dashboard to include more detailed portfolio information

## Newest reviews (20 of 185)

### 3/5 — Fix requested

*2026-02-09, version 7.18.1*

It’s not possible to email the developers so I’ll have to do this as a review 🤦‍♂️ can you please look at the Apple Developer docs and search for “Password AutoFill”, and implement this for your app? Currently your app doesn’t play nicely with password managers like Apple Passwords or 1Password, and I would like to see this fixed.

### 2/5 — Basic

*2026-01-26*

Very basic app. You can’t view average price or tax documents.

### 1/5 — The current version needs an update immediately

*2025-07-13*

Far too many bugs not sure why they are not fixed ASAP

### 3/5 — The total holdings information hasn’t been showing for a while

*2025-06-02, version 7.15.0*

I haven’t been able to see my totals on my dashboard in months! can you please fix? I can still see it on the portfolio page, just not on the dashboard. It shows up for a millisecond if I refresh the page by pulling down, but quickly disappears and shows a warning message.

### 4/5 — Dashboard issue

*2025-04-22*

For a month now my dashboard isn’t opening, just error message saying to try back later. Everything else seems fine. Anyone else has that issue?

### 1/5 — Rarely works

*2025-03-07, version 7.14.0*

There always seems to be a problem logging into this app. It requires a full reset every few months

### 3/5 — Please integrate with password manager applications

*2025-01-31, version 7.14.0*

It’s so frustrating to have to copy/paste from apples passwords app or 1Password. Please integrate!

### 1/5 — Zero stars

*2025-01-28*

I can’t even sign in without logging in a browser first. Useless. Also to force people to install authenticator apps (Microsoft or Google no less!!) when Apple has a built in feature is absolutely ridiculous.

### 1/5 — Good, when you can login

*2025-01-02*

It’s maddening to have to have to log in to the web periodically to do “something” before you can even login to the app.

### 2/5 — Unresponsive

*2024-11-25*

Once the temporary passcode is received after dual authentication, the next screen does not open in the app once the code is entered.

### 1/5 — Account issues

*2024-11-16, version 7.12.0*

Always goes down when the ESPP hit, any other day your account works just fine. 🥸

### 1/5 — Always makes me open desktop

*2024-10-26*

I can’t use the app. Everytime I log it it says I need to open my desktop before I can use the app. Why? Why doesn’t the app support the same functionality as the desktop? It’s 2024, not 2000!

### 1/5 — No portfolio summary or dashboards per app screenshots

*2024-10-01, version 7.11.0*

Can’t see any total portfolio share count or graphs or charts per screenshots.

### 1/5 — Error on logging in

*2024-07-31*

Every time I am trying to log into the app it gives me an error saying check your internet connection! Haven’t been able to log in even once!

### 1/5 — Login bug goes unfixed for years

*2024-07-01, version 7.10.0*

The app says “enter username, password, or account number” to login. Account number isn’t actually implemented as an option

### 1/5 — Cannot Enter verification Code

*2024-06-09*

The app won’t all me to hit the key “DONE” after putting the verification code in.   So I cannot log in to the app.

### 1/5 — Broken for awhile

*2024-04-16, version 7.9.0*

Login no longer works on App, only on website.  Been broken for several months now.

### 2/5 — Doesn't let you exercise options

*2024-04-05*

This app doesn't do anything.

### 1/5 — Useless

*2024-02-22, version 7.9.0*

With 2FA you get stuck on a blank security screen with no options but to cancel or go back. 
Please fix

### 2/5 — No incentive to use the app

*2024-02-16, version 7.9.0*

Usually it is beneficial to use an app instead of the going to the website. Here, that is not the case as you still need to log in each time with 2 factor.
The first time is expected, but then you should be able to use Touch/face ID for subsequent uses. This is non-negociable functionality in an app of this nature, banking apps have it, so it’s not a security risk.

## Most critical reviews (10 lowest-rated)

### 1/5 — slow

*2026-07-05*

delays are too slow

### 1/5 — Horrible

*2026-04-02, version 7.18.1*

Often when I login and it send the code the numbers keyboard doesn’t go away so I cannot submit it. If I do get in the data available is so limited and it is useless. In the search I tap a key and it takes a long time for it to show. Tap three letters and search gets all messed up with the delays. This is on an iPhone 17 Pro Max. So it’s not the phone. It’s also on 5G and gig WiFi, so not the network. Only thing left is this app. Don’t recommend.

### 1/5 — Tellement compliqué

*2026-03-28*

L’authentification à 2 facteurs est un enfer ! Ce n’est pas Microsoft Authentificator…. C’est compliqué pour rien. Et en plus il n’y a pas de service en français…

### 1/5 — Incapable and uninformative

*2026-03-17*

Want to transfer these available shares in a five-step process? Step 4 is Error–can’t do that! Why not? Can’t tell you. Can I transfer the shares that have been sitting for more than a year? Yes, but step 4 is No. How about telling me how many shares I had a year ago? Sorry, we will only reveal the last six months of transactions.

What percent of my income can I contribute and not go over the ESPP share limit based on the current stock price? Sorry, that’s your problem, not ours. But if I overestimate, you’re just going to sit on my extra cash do nine months. Sounds like a YOU problem!

Can I just sell shares on Shareworks? Nope! You have to create a separate E-trade account and if you’re nice well let you transfer only to the E-trade account under circumstances we won’t tell you. 

No company should select Morgan Stanley Shareworks for their stock programs unless they hate their employees.

### 1/5 — Broken for months they don’t care

*2026-03-15, version 7.18.1*

Garbage in garbage out.

### 1/5 — Doesn’t show any information

*2026-03-02, version 7.18.1*

Doesn’t show total vested shares in the app … all you can view is individual vest amount upcoming and historical. Completely useless

### 1/5 — App doesnt work

*2025-11-10, version 7.18.0*

Dashboard Stuck at please try again later? Anyone else have this problem

### 1/5 — Unable to login

*2025-10-12*

The app used to work great but over the past several weeks, I am not able to login in as the app cannot connect to the server (the message received). Uninstalling and reinstalling does not resolve the issue.

### 1/5 — Broken

*2025-08-20, version 7.16.0*

Broken

### 1/5 — Can’t log in

*2025-07-29, version 7.16.0*

The app is fine, except it requires me to complete my US tax certification EVERY SINGLE TIME through the computer each day before it allows me to log into the app, rendering said app as completely worthless. Why in the world would I need to certify so many times, concerned for liability or something??

## Most praised reviews (10 highest-rated)

### 5/5 — Never had any issues

*2022-10-31, version 7.4.0*

Purchase work shares trough share works. App is clean and efficient.

### 5/5 — Great System

*2022-05-10, version 7.3.0*

Shareworks, owned by Morgan Stanley, is a great system to track my portfolio. It is detailed and easy to navigate. It was excellent features.

### 5/5 — DR

*2021-06-14, version 6.5.0*

App is amazing, works perfect

### 5/5 — Awesome App

*2021-06-02, version 6.5.0*

I have everything at my fingertips with Shareworks and could quickly access my company stocks.

### 5/5 — Vente et contact

*2021-05-18, version 6.5.0*

Le système est beaucoup plus convivial que les services téléphoniques 
C’est réglé en 5 minutes et j’ai perdu plus de 2 heures avec le service en UK sans succès

### 5/5 — Very Informative

*2021-04-26, version 6.5.0*

Very informative and easy to use.is very informative informative

### 5/5 — Problem selling shares via the App

*2021-03-24, version 6.4.0*

Currently getting a pink/purple screen on portfolio. It has been like this for quite a while.

### 5/5 — System Use

*2021-03-10, version 6.4.0*

The system is very self explanatory and easy to execute transactions.

### 5/5 — Wish I could....

*2021-02-07*

I wish I could see what I bought the stock at the price of purchase on the app and track the up and downs of money lost or gained.

### 5/5 — Simplistic

*2021-02-05, version 6.4.0*

Has a Fintech quality to it

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
