# Sharp HealthCare — user reviews

> 186 indexed App Store user reviews of Sharp HealthCare by Sharp HealthCare, rated 4.20/5 from 230 ratings.

- Source: https://appshunter.io/ios/app/sharp-healthcare/id6444066770/reviews
- App overview in markdown: https://appshunter.io/ios/app/sharp-healthcare/id6444066770.md
- Rating breakdown: 5★ 168 · 4★ 14 · 3★ 7 · 2★ 7 · 1★ 34

## What do users think of Sharp HealthCare?

Overall sentiment: negative

**Pros**

- 🚀 Easy to navigate
- 👍 Intuitive design
- 📲 Seamless integration with healthcare
- 💡 Useful features like appointment scheduling and messaging

**Cons**

- 🐛 Inconsistent data display
- 🔍 Difficulty finding information
- 🔒 Login and password issues
- 🔄 Redundant data entry
- 🔀 Disconnected from previous app data

**Commonly reported bugs**

- Missing medical history and records
- Appointment scheduling problems
- Unreliable messaging functionality
- Compatibility issues on tablets

**Most requested features**

- Improved notification system
- Better integration with medical providers
- Ability to upload documents
- Streamlined prescription renewal process

## Newest reviews (11 of 186)

### 2/5 — Font size

*2026-05-28, version 1.33*

Beware if you’ve adjusted your font size for general phone use as the app will not display its screen correctly. It’s frustrating to have to reduce the font size every time I use the app.
Edit. I got a message that this glitch has been fixed with the latest forced update but unfortunately nothing has changed. The menu at the bottom of the page is still pretty much cut off.

### 3/5 — Font size

*2026-05-05*

Beware if you’ve adjusted your font size for general phone use as the app will not display its screen correctly. It’s frustrating to have to reduce the font size every time I use the app.
Edit. I got a message that this glitch has been fixed with the latest forced update but unfortunately nothing has changed. The menu at the bottom of the page is still pretty much cut off.

**Developer response:** Hello,

The Sharp App team has successfully pushed a hot fix that addresses this problem. Make sure to be updated to the latest version of the app (1.32). Once updated, you should be able to navigate through the modal and access the app without any trouble.

Thank you,
Leslie

### 3/5 — Font size

*2026-04-24*

Beware if you’ve adjusted your font size for general phone use as the app will not display its screen correctly. It’s frustrating to have to reduce the font size every time I use the app.

**Developer response:** Hello,

The Sharp App team has successfully pushed a hot fix that addresses this problem. Make sure to be updated to the latest version of the app (1.32). Once updated, you should be able to navigate through the modal and access the app without any trouble.

Thank you,
Leslie

### 4/5 — **meh**; 4/21/26 update

*2026-04-22, version 1.32*

Another star added
Yay!! Improvement in this app is noticed! 
Keep up the good work!
=======below is review from end of March ‘26
This is strictly a review for the Sharp patient app as the medical professionals at Sharp are excellent. Been w/Sharp before “FollowMyHealth”. FMH was simple & logical. A recent update moved the appointments to under the “Message Center” - why? Took a while to figure that out. When an appointment is scheduled, could you put the name of the medical person or medical department you have the appointment with instead of  “Your Healthcare Team” - that would be more helpful for at a glance type of thing. (Yes I know I can use the search). Also have a mechanism to upload more than 3 photos to a message or have a secure path to upload over 3 photos.

### 2/5 — New version menu blocked on iPhone

*2026-04-21, version 1.31*

In the latest, I can't access the main menu. It's blocked by a white bar. I can see it's there when I try to scroll up or down but it's blocked when I try to click on it.

### 4/5 — My visit

*2026-04-15, version 1.31*

Hi I have been in the hospital for a few days and for the most part I feel that the nurses are very helpful and caring. I also have a good connection with my doctor’s here at the hospital.

### 3/5 — Not intuitive

*2026-04-15, version 1.31*

Even after all this time, I log in and and cannot fine lab results, after visit summaries or other results for my visits. I click around a whole lot of places before getting where I need to go. Things could be labeled better and more intuitive. Scheduling appointments and messaging the care team is easy although not all specialty care members are available with these features.

### 1/5 — Latest update freeze

*2026-04-15, version 1.31*

The page that informs me of the new features freezes and can’t get past it.

### 1/5 — Closed Conversations

*2026-04-10, version 1.30*

Cannot seem to reply to PCP’s messages. I have to restart a new message. It’s so frustrating that I have to do this, especially when PCP does not answer my questions in his response.

### 3/5 — **meh**

*2026-03-30, version 1.30*

This is strictly a review for the Sharp patient app as the medical professionals at Sharp are excellent. Been w/Sharp before “FollowMyHealth”. FMH was simple & logical. A recent update moved the appointments to under the “Message Center” - why? Took a while to figure that out. When an appointment is scheduled, could you put the name of the medical person or medical department you have the appointment with instead of  “Your Healthcare Team” - that would be more helpful for at a glance type of thing. (Yes I know I can use the search). Also have a mechanism to upload more than 3 photos to a message or have a secure path to upload over 3 photos.

### 1/5 — App Not User Friendly

*2026-02-18, version 1.29.1*

I wish this app was as easy and intuitive as Follow My Health.  Information is hidden and not easily accessible. For example, while you are hospitalized  tests, vitals and notes are visible but then very hard to find once you are released.

## Most critical reviews (10 lowest-rated)

### 1/5 — Does not reliably load

*2026-06-28, version 1.33*

More often than not, the app will go through all its messages about customizing for my settings and “almost there!” But never actually load.

### 1/5 — App Doesn’t Open

*2026-06-16, version 1.33*

Keeps closing itself immediately. June 16, 2026. And yes Ellie, Leslie, and Emmy my phone is up to date.

### 1/5 — Keeps crashing

*2026-06-04, version 1.33*

I haven’t been able to open the app in over a week. Every time I go to open it, it instantly closes. I click app support and it takes me to the sharp healthcare website which offers no solution to the problem.

### 1/5 — Critical Issue

*2026-06-01, version 1.33*

For the past couple of weeks (ever since a "bugfixing" update), I've been dealing with the problem of the app crashing immediately upon attempts to open it. I anticipated that the problem would have been fixed by now, but it still hasn't been. Please fix this. The app worked perfectly fine before this last update.

### 1/5 — Won’t open

*2026-05-31, version 1.33*

The app keeps crashing and won’t open

### 1/5 — Crashing

*2026-05-28, version 1.33*

The app won’t open. When I tap it, it immediately closes

### 1/5 — Update, crashing app!!

*2026-05-24, version 1.33*

I can’t open the app, it crashes every time I tried to open it!!!

### 1/5 — Don’t Update!!!!!!!!

*2026-05-22, version 1.33*

Updated app and it now crashes as it opens! Basically it fails to open. Crashes immediately!what a waste…
If it works don’t update!

### 1/5 — Crashed after update to new version

*2026-05-20, version 1.33*

Just updated latest version as requested but the app is crashed immediately. Can’t do anything about it

### 1/5 — Update broke the app for me

*2026-05-19, version 1.33*

Was a great app to communicate with the  Doc, but no longer works for me. I do have an older iPhone 8 but the app is listing as compatible with my version of phone on the App Store. I’ve tried reinstalling, restarting but app just opens and then immediately shuts itself.

## Most praised reviews (10 highest-rated)

### 5/5 — Easy to use

*2026-07-17, version 1.34*

Scheduling and looking at test results has never been easier!

### 5/5 — Thank you

*2026-06-25, version 1.33*

I find it easier to navigate

### 5/5 — App is working great

*2026-05-20, version 1.33*

App is working great!

### 5/5 — Awesome

*2026-04-23, version 1.32*

I love using this app it’s useful and saves me time.

### 5/5 — Sharp health app

*2026-04-21, version 1.31*

This app is really easy to navigate thru, the information is very helpful too.

### 5/5 — Dr Iris Ha was amazing!

*2026-03-27, version 1.30*

Dr. Ha listened to everything I had to say and was so understanding. I am so happy to be under her care. She was absolutely the sweetest.

### 5/5 — Thank you

*2026-03-24, version 1.30*

Made everything comfortable from to finish for my colonoscopy. Dr Switzer and his team.

### 5/5 — Happy with Sharp Care

*2026-03-23, version 1.30*

Yep, I’m happy with my Sharp Care Team and Sharp Services overall. I came from UCSD Healthcare System and after retiring from UCSD and becoming Medicare eligible, I chose Sharp Rees Stealy as my future medical care partner! I was afraid to make the move in the beginning ( fear of the unknown ) but I’m very glad I did make the move! I trust my Healthcare Team. Thank You, All.

### 5/5 — para todo el personal

*2026-02-25, version 1.29.1*

lo mejor de lo mejor  
gracias por todas sus atenciones todo el personal son excelentes personas

### 5/5 — Excelente

*2026-01-28, version 1.29*

Excelente, personal médico , muy atentos todos , excelente servicio, el trato fue excelente , en todo momento me cuidaron demasiado bien.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
