# SharpSpring — user reviews

> 16 indexed App Store user reviews of SharpSpring by SMTP SHARPSPRING SUB, INC., rated 1.79/5 from 28 ratings.

- Source: https://appshunter.io/ios/app/sharpspring/id992116669/reviews
- App overview in markdown: https://appshunter.io/ios/app/sharpspring/id992116669.md
- Rating breakdown: 5★ 2 · 4★ 1 · 3★ 2 · 2★ 7 · 1★ 16

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless app

*2024-04-27*

This app is useless. Why wouldn’t the company pay attention to it?

### 1/5 — This isn’t an app

*2022-10-20, version 1.0.12*

This is just a web-based template. and a bad one at that. Completely useless. How in this day and age can a tech company not have an actual app?

### 1/5 — Great tool but….

*2022-05-05, version 1.0*

The tool is great and gives a lot of opportunities.
But:…
The app is basically useless. There is nothing worth doing with the app. 
The Sharpspring works well only on a computer with a large screen.
On phone or tablet, the app is helpless. Unfortunately the UI on the web application is awful too when using a phone. You really need to be at your desk to use the tool. Our sales team does not use it while on the road!
Moreover, I found getting info and education very painful! The virtual classroom does not work on my iphone!
Support is impossible to contact.
You are on your own. Good luck!

### 1/5 — Review

*2020-02-12, version 1.0*

I would give zero stars if possible.

### 1/5 — App is dated

*2020-01-15, version 1.0*

App is dated.  Shouldn’t be too difficult to at least keep up with the times.

### 1/5 — App freezes constantly

*2016-03-05*

The features of the app are good however the app continuously freezes up and has to be restarted. Please fix this.

### 2/5 — Disappointing

*2022-02-23, version 1.0*

Really doesn’t work. This is forgotten by the SS team it seems.

### 2/5 — App needs work

*2020-10-08, version 1.0*

The service is great but the app is in need of some work.

### 2/5 — Clunky and outdated

*2019-08-31, version 1.0*

Surprised the app is lacking so much compared to the site.

### 2/5 — Big fan of service, but app falls short

*2019-07-25, version 1.0*

This app is quite old and is showing its age, both in terms of form (screen still letterboxed like an iPhone 4 size) and functionality.

At its most basic, I’d like to use it to manage contacts and log basic activities, but I’m not able to do that.

## Most praised reviews (6 highest-rated)

### 4/5 — Simple CRM

*2018-11-22, version 1.0*

Great CRM for solopreneurs. It would be great if they updated the app to fit the X iPhones.

### 3/5 — Great Service

*2018-06-22, version 1.0*

But the app needs work and needs to be work on iPads

### 3/5 — Good but needs more features

*2016-04-01, version 1.0*

Does not allow you to change clients, which is strange since Sharpspring bills itself as a marketing automation tool for Agencies and not single clients.

### 2/5 — Needs improvement

*2019-03-17, version 1.0*

Really needs improvement. Very little functionality compared to web version. Can’t send smart mail which would be very handy for sales users. No dashboard functionality.

### 2/5 — Lacking functionality

*2018-06-29, version 1.0*

Not very useful. Need the ability to search by location, mapping of nearby leads would be ideal in order to maximize road time.

### 2/5 — Very limited

*2015-08-21*

Very limited features. View your personal contacts, add one, and see tasks. That's it. Bit pointless this app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*