# Shaw Local News — user reviews > 14 indexed App Store user reviews of Shaw Local News by Shaw Suburban Media, rated 4.34/5 from 302 ratings. - Source: https://appshunter.io/ios/app/shaw-local-news/id1434438958/reviews - App overview in markdown: https://appshunter.io/ios/app/shaw-local-news/id1434438958.md - Rating breakdown: 5★ 151 · 4★ 31 · 3★ 16 · 2★ 8 · 1★ 18 ## Most critical reviews (10 lowest-rated) ### 1/5 — It’s like Pong *2026-01-07, version 4.4* Old content remains Can’t go to embedded links within the story without being prompted to sign in again Pictures are distorted ### 1/5 — Friday night drive *2025-08-29, version 4.4* I will see articles in my email and then go to the app and the article is not there. You can’t search on the app with your phone. It’s just not user friendly. ### 1/5 — Garbage *2025-04-23, version 4.4* I pay for the paper and I cannot get the app to work. It always says I’ve reached my limit of free content for the mont. buh-bye Shaw Local. ### 1/5 — The app doesn’t work *2024-08-05, version 4.1* I’ve about had it this is the only app that doesn’t respond ### 1/5 — Subtitles *2021-11-23* Where are the subtitles. Just tried to read an article on the 5 to watch in area basketball and I didn’t even know who I was reading about because the kids’ names were not listed **Developer response:** 12/9/2021: Thanks for bringing the subtitles issue to our attention. Our development team has addressed the issue and it should be resolved. We value your feedback and thank you for reading! Response from 11/22/2021: We're sorry for the inconsistent experience with our Online Newspaper within the Shaw Local app. We'd love to learn more about your issue with the headlines. Our customer service can be reached at 866-979-1053 or at DDCSupport@shawmedia.com. Our app is an optional offering we provide to our users. You can always navigate to https://www.shawlocal.com/online-newspaper/ via your favorite web browser if that's your preferred way of reading. Again, we're sorry for the negative experience with our app and strive to make it a great experience for our users. We how to hear from you soon. ### 1/5 — I Agree - App doesn’t work *2019-11-21, version 1.0* I would think after all this time, the NW Herald would fix this app. ### 1/5 — Doesn’t work *2019-05-02, version 1.0* I will give this a good rating, when it lets me sign into my digital account. When you tap sign in it does nothing , you tap active it does nothing. I’ve, even deleted it, and reinstalled it, nothing! ### 3/5 — Shaw Local app for ios *2022-04-05, version 4.1* Generally, the app displays the newspaper as expected. What is not expected is the unfriendly manner this app is to regular users. Itwill not remember the user from one session to the next requiring login again and again. Seems to allow login memory for PC. This app could be more user friendly but it is tolerable. ### 4/5 — Shawlocal *2022-04-05, version 4.1* Great paper good resource ### 4/5 — Newspaper view *2020-06-17, version 2.0* I love reading the northwest herald on my ipad each morning. However with the most recent update, there is no longer the option of viewing the daily paper as if I was reading a printed copy. PLEASE bring back the option to view the printed format! ## Most praised reviews (4 highest-rated) ### 5/5 — Great news app *2022-04-05, version 4.1* This is my go to for Northern Illinois news. ### 5/5 — Sign in *2022-04-05, version 4.1* Wish it would remember my I d so I didn’t have to sign in each time. Have the box checked to stay signed in ### 5/5 — Great customizable news source *2021-11-09, version 4.0* I love that the app lets me set up a custom feed of just the news that’s most relevant to me. I like to follow my local area’s news, but also want to keep up to date with how the Bears are doing, and through the settings, I can have those two things show up first in the app. ### 5/5 — Tons of local news *2020-06-19, version 2.0* One great place for a whole lot of news that matters to northern Illinois residents --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*