# SHC Budget Blinds — user reviews > 77 indexed App Store user reviews of SHC Budget Blinds by Home Franchise Concepts LLC, rated 2.90/5 from 74 ratings. - Source: https://appshunter.io/ios/app/shc-budget-blinds/id1474291496/reviews - App overview in markdown: https://appshunter.io/ios/app/shc-budget-blinds/id1474291496.md - Rating breakdown: 5★ 31 · 4★ 1 · 3★ 3 · 2★ 5 · 1★ 34 ## Newest reviews (10 of 77) ### 2/5 — Not reliable *2025-08-28* Have had this app along with shades for a few weeks now. Have updated all firmware and the app. The app doesn’t show correct position of the shades. If I use the remote more often than not the app shows the shades in the wrong position. This isn’t new technology. Should be a quick fix for developers ### 2/5 — Sometimes it opens the shades when I ask… but not usually *2025-04-16* The scenes are more complicated than necessary to set up but generally work. Trying to control individual shades on demand is so incredibly frustrating. Sometimes they do what you ask, but not usually (which is worse than not working at all). The app developers need to spend time testing their product. ### 1/5 — Useless app *2025-03-02, version 320* Hub shows blue light steady after dozens of attempts to connect. App reports it as offline, yet for a while it ran the blind schedules. Now although is has steady blue light blinds won’t run. I have lutron and philips hue hubs an apps. They work without issues ### 5/5 — Tech support *2024-12-16* We have had our motorize blinds 2 and half years now, and anytime we have needed help with the app or modem, this guys have been fantastic, today Quenten helped us because one blind was not performing A+ and he is so nice and patient guiding us and solved our problem super quick and efficiently, worthy of an A+ recommendation Thank you so much ### 1/5 — Update the shades tabs to include how much power is left *2024-12-09* Not sure why this wasn’t though of before but it would be incredibly helpful to know how much battery is left for each shade and to also receive a notification when there is less than 10% remaining. Your app is also a liar and keeps telling me shades are open/closed when they aren’t. I have problems with your app not connecting to the shades multiple times per month. Is it also really that hard to offer troubleshooting on your app? Not to mention if there’s issues with Wi-Fi connectivity with shades too. Honestly do better. This product has been a huge disappointment for the price point and I could have saved $ by just going to Lowe’s. Do not buy from budget blinds either. Once they take your $ and you experience an issue they don’t contact you to resolve. ### 5/5 — Great Customer Service *2024-10-24* My setup was complex and the customer service representative was very knowledgable and patient in guiding me every step. Excellent! ### 1/5 — Almost useless *2024-10-18* I have 5 motorized shades that use this system, and 6 that use a different one and work flawlessly. The ones from Budget Blinds almost never connect to the app even though the hub is no farther than 14ft, on a clear surface with no obstacles. If on a lucky day the app connects to the blinds, it only performs one function per blind; let’s say you open one blind to 50%, you won’t be able to perform other action unless you kill the app (not close it, kill it) and re open it. ### 1/5 — Update the shades tabs to include how much power is left *2024-08-29* Not sure why this wasn’t though of before but it would be incredibly helpful to know how much battery is left for each shade and to also receive a notification when there is less than 10% remaining. Your app is also a liar and keeps telling me shades are open/closed when they aren’t. I have problems with your app not connecting to the shades multiple times per month. Is it also really that hard to offer troubleshooting on your app? Not to mention if there’s issues with Wi-Fi connectivity with shades too. Honestly do better. This product has been a huge disappointment for the price point and I could have saved $ by just going to Lowe’s. ### 1/5 — Useless App and Hub *2024-07-09, version 317* Here I sit once again trying to reconnect my stupid hub to the router. If only I had looked at the reviews before buying this Budget Blinds disaster. The troubleshooting section is useless. So much wasted time with this system that wouldn’t be user friendly for 2004 let alone 2024. ### 3/5 — Functional but incorrect time zone *2024-06-10* This works for setting timers, but the time zone is clearly incorrect and I can't figure out how to fix that. Is there some way to change the time zone? Maybe it was set up incorrectly, but the people who installed it did the set up. ## Most critical reviews (10 lowest-rated) ### 1/5 — Awful app *2026-06-18* Using Pulse Pro hub with this app to automated my motorized blinds. After 4 months, firmware updates completely wiped out the memory of the hub making you rename and repair all of the blinds. Once I created scenes and timers, I am unable to delete them from the app. Even after making them inactive, it STILL activates my blinds! DO NOT RECOMMEND this! ### 1/5 — Needs massive improvement *2026-05-17* The concept of the application, timers, scenes, and other uses are great. However, the application takes a significant amount of time to respond to a command. Additionally, it is extremely buggy to the point half of my blinds are incorrectly showing if they are open or closed. ### 1/5 — Keep Your Remote Handy *2026-05-17* Because there’s a very good chance this app will fail you. One day it just stopped responding to Alexa voice commands. Despite multiple attempts to reestablish connections by deleting and reinstalling the wifi hub and the shades, the app couldn’t connect the devices. (Complicating all this is the Budget Blinds Home Collection’s clever trick of hiding the reset button on the blinds - I never did find it, despite the app’s cryptic diagrams.) ### 1/5 — Poor UI, automation doesn’t work well *2026-04-01, version 320.5.1* Between the hardware and software my blinds automation has been poor since Day 1. The software UI is confusing and clunky, but the bigger problem is between the app, hub and blinds. On a daily basis one of the blinds won’t “wake up” for a scheduled automation, defeating the whole point. Replacing the hub and updating firmware hasn’t helped. Had I known the product was this poor, I would have gone with a competitor or skipped spending the money on smart blinds. Extremely frustrating and the manufacturer seems to have no interest ### 1/5 — Good design, terrible execution *2025-12-04, version 320.5.1* This app is beyond frustrating. I need to restart it every time I want to adjust the blind. And even then it may or may not work. The wireless hub has such limited range. It makes it worthless. ### 1/5 — Not fit for purpose *2025-11-24, version 320.4.1* Paid 5k for my blinds and the hub and app are hot garbage. Only the remotes work reliably. Absolute waste of money to sell this as automation when the app fails to raise or lower all the blinds. ### 1/5 — This app is trash *2025-09-25* Paid close to $40k for my shades and when I set a scene, double and triple checked that I have the right shades in the scene and it still opens half the other shades/curtains in the house, including my 82 yo mother in law. The drapes/shades are 50:50 if they will open when I try to use the app. I give up, I’m just using the remotes. Thankfully we ordered a bunch. ### 1/5 — No permission to use home data bug *2025-08-20, version 320.4* I have troubleshooting six different options in order to try and get this app to recognize. It has permission for home data, the people who installed my blinds tried as well, nothing is working fix your bug. ### 1/5 — Awful *2025-06-30, version 320.3* I have an SHC pulse 2 and it's impossible to set it up. Once I get to the part telling the app what time zone I'm in, it will not pair. Spent a lot of money on these blinds and this is a nightmare. Terrible app and probably an old hub. Pulse Pro is the latest hub. Not happy.. 06-30-25 I just found out today there is an update coming out this week so hopefully this will allow me to get this up and running. Will be going back to the company that sold me the blinds and ask for a Pulse pro. I've read and been told it's a more stable platform. Will update my star rating if I can get the system up and running ### 1/5 — Slow and clumsy *2025-04-23, version 320.2* The blinds are nice. The app is awful. Slow. Unreliable connection to the hub. App shuts down regularly. I tried to rate this 0 stars, but can’t. ## Most praised reviews (10 highest-rated) ### 5/5 — Great *2025-11-26, version 320.4.1* Love my Blinds from from Budget Blinds! ### 5/5 — Easy to use *2025-11-25* user friendly and easy to navigate. Controls all 12 shades in my house with no issue. love the timer feature. Highly recommend it. ### 5/5 — This is a new generation that WORKS GREAT *2025-11-25, version 320.4.1* Works so much better than the original. Very intuitive and integrates so easy. ### 5/5 — Works great! *2025-11-25, version 320.4.1* App works great and can set up timers for all my shades. Very impressed! ### 5/5 — Great experience *2025-11-25, version 320.4.1* Love our new blinds and the app works well. Very ease to create scenes and timers. ### 5/5 — New Pro Hub! *2025-11-25* The new Pro Hub is so much better than the previous version. I was having issues with my older hub and Budget Blinds replaced it with this new Pro version and it’s so much better. The range and reliability is dramatically improved! ### 5/5 — Works great! *2025-11-25, version 320.4.1* The New Pulse Pro hubs work amazing with the app. All my shades go up and down at the same time. ### 5/5 — Excellent after support helped me complete setup process. *2025-08-30* Rave reviews for this app’s support services. Extremely helpful, patient, and knowledgeable. The issues we experienced with the setup of the hub were due our home wifi extender. Tech support diagnosed the issue and walked me through setup. Once that was complete, connecting the shades from Budget Blinds was very easy. The app is pleasant to use once you learn what needs to be done. Overall, I think the app deserves a much higher rating than it currently enjoys. If you experience issues, call tech support. They’ll get you going! ### 5/5 — Works consistently *2025-07-01* Consistently operates my shades reliably to a point where I don’t even think about having to open or close them myself! ### 5/5 — Outstanding support *2025-01-14* I wanted to take this opportunity to express the outstanding customer service I received Quintin. He spent over an hour with me, educating me, guiding me, and ensuring my blinds were working efficiently. Thank you Quintin! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*